Hotel Acadia

43, rue Sainte-Ursule, Quebec City, Quebec, G1R 4E4, Canada | 3 star hotel
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    TravelPod Member ReviewsHotel Acadia Quebec City

    Reviewed by jeremyrose

    Had to stay an extra night

    Reviewed Mar 21, 2014
    by (6 reviews) , Australia Flag of Australia

    Great service and comfortable rooms. The spa on the roof is great in winter

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Hotel Acadia Quebec City

    I can recommend this place

    from

    This is a nice old hotel in a quiet (if steep) side street in old Quebec City

    The rooms are really nice, if a little small, with loads of period character and some nice facilities: plasma screen TV, DVD player, Spa bath...

    Staff are really nice too and there is free internet access in reception to check your emails.

    Would certainly stay here again - and the cost if very reasonable too.

    Pleasantly surprised

    from

    The narrow hallways and steep stairs reminded us of the "economy" hotels in Europe, but we were pleasantly surprised with the size of our room, the decor, and the cleanliness of the hotel. We stayed in room 301 and were very comfortable. My only complaint would be the hot water seemed to either not work or work TOO well sometimes. The front desk staff were very pleasant and helpful. We also think the hotel might be haunted!! On our last night, we thought someone was trying to get into our room and was having trouble with their key (perhaps drunk and lost), but when we looked outside the peephole, there was no one there. As soon as we laid back down, the door handle jiggling started again. Very interesting...

    Fairly nice little hotel

    from

    My wife and I spent a night here on our honeymoon in June of 2002 and while it wasn't perfect, overall we liked it a bit better than our previous night's stay at the Chateau Frontenac (and that's considering that we ended up getting a gigantic upgrade to a $1400 suite). The middle- aged woman running the front desk was acceptably helpful, if a bit weak on directions to the hotel's garage a block away. The worst part of our stay was the fact that our room was tucked away in the farthest reaches of the hotel, through several narrow hallways and up several floors of even more narrow stairs; definitely not of the disabled. We had one of the queen suites with whirlpool tub and it was fairly compact or even small in size for a "suite." It was clean, reasonably furnished, although probably borderline in need of renovation by, say, Hilton or Hyatt standards. The whirlpool tub worked fine and the included bottle of sparkling wine was a nice touch. It had a high-tech, brand new European-style combo heater-A/C unit that worked quite well and it was comfortable. The computer with free internet access in the lobby was also a nice touch. Overall, it doesn't have oodles of charm, isn't plush, but was very acceptable and for a short stay was comfortable. It might have been a bit cramped for a long stay, though. Having been to both the Acadia and the Frontenac, if/when we return to Quebec, I think we will try to find a smaller hotel that is more reasonably priced than the Frontenac but a bit more luxurious than the Acadia. If you have reasonable, moderate expectations, I don't think you can go too far wrong with the Hotel Acadia.

    What a nice stay...

    from

    Very nice romantic stay in a nice room, with whirlpool. Breakfast in the room every morning was magic and so romantic. Very helpfull staff, and internet access in the lobby very convenient. I recommand this place. For sure we will be back there.

    Too small , not friendly front desk person

    from

    We stayed in the Petit Suite (Queen Bed, Jacuzzi) for the first night and the Petit Deluxe (Double Bed, Private Bathroom) for the Second Night. The Petit suite was nice with a free bottle of sparkling wine.

    But the Jacuzzi was too small and it over flowed whenever we tured on the jets and flooded the floor. It was just too small to call it a suite. The Petit Deluxe was even smaller and there was nothing deluxe about it. The bathroom door did not close at all. One of the front desk clarks was very rude whenever we saw her. Other staff were all nice though. The location was excellent. We highly recommend the restaurant, Le Saint Amour which is right across from the hotel.

    Good location, but...

    from

    The location was good, but we were given the wrong room, twice! After entering our "Grand Deluxe Queen" we knew there was an error in reservations. We were given another room after showing our confirmation paper. We entered and knew it was still wrong! Our "Grand Delux" was a double. The night shift clerk didn't seem to know the room sizes or prices. We decided to stay put and hoped we would not be charged for the queen, we were not. The woman who checked us out knew exactly what size room we were in!! We hope this mix-up won't happen to anyone else. Unfortunately it did happen to another guest during our stay. She was next door to us. The young woman talked to the desk clerk and told him she was in the wrong room due to the room rate on her door. He replied," That is not correct." Something must be done with the communication. (July)

    Try elswhere

    from

    The inn is located in the walls which is nice. If you want a room that is just okay - you must reserve the most expensive suite. We reserved a $149.00 room and it reeked of smoke (it was a non smoking room) and when we asked to change they only had a suite (209.00) available. We talked them into charging us the 149.00 rate because it was their problem. That was nice of them to do. BUT the "suite" is one room and its pretty small. No power in the shower AND our whirpool bath did not work. THERE WAS NO WATER COMING OUT OF THE TUB FAUCET. There were stains on the comforter and there was an overall feeling of dirtiness in the room. OH!! and they never woke us up when we asked for a WAKEUP CALL. Hey but it was an experience - one that we won't do again......

    Loved the Acadia

    from

    Stayed there in June and had very positive experience. Small, cozy room on the top floor; private bath; nice breakfast in intimate room, lots of contact with other guests; quiet and convenient to everything; courteous and very helpful staff. Free e-mail in lobby! Plan to go back.

    Great old city charm.

    from

    Suite was cozy with a rustic decor, yet well equipped with dbl. wrlpl and seperate shower/WC/lavatory room. It's what you wish to find in an old city like Quebec. Ideal for a romantic getaway. I've benn there a couple of times and have made it a regular annual trip. Just plain love it.

    Hotel Acadia

    from

    Hotel was well located. Old and nice, but I wasn't happy with the room. It was very small. I peaked in others that where much larger. Breakfast wasn't much, but I am just a coffee person anyway. We were on the dinner plan and I would never do that again. We were treated rudely at each of the restaurants we visited, aside from 47th Parrallel. It was very nice.

    TripAdvisor Reviews Hotel Acadia Quebec City

    4.00 of 5 stars Excellent
     

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