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How has this hotel rated in the past?
Historical Traveler Reviews Hotel 65 London
Visited hotel before in January as have had work colleagues staying here before.The hotel has got better than before.
The corridors had been repainted,there was a deep new corridor carpet and new curtains and bedspreads. Room had fantastically deep carpet,great shower cubicle and power shower, comfortable new bed.
The service was fast and friendly with great breakfast.
Apparently all the hotel is being worked on,though seemed fine before to me,and the bathrooms are being revamped with shower doors and new shower controls.When I was checking out the receptionist commented that the owners had lost patience with the number of guests who clumsily or deliberately flooded the bathrooms by leaving the shower curtains open or directing the shower heads onto the floor so they did not get their hair wet.This led to floods in the rooms below and damp wallpaper which was costing a lot to repair and redecorate not to mention people complaining in the damp rooms.
Anyway I think the hotel was fine before and even better now.
Fresh and friendly
Returned recently with a large group from E.F Tours.We found the hotel to be fine for all we needed as we had only time to sleep their.Place seems fresh and clean ,fantastic deep hallway carpets kept noise down and fresh paintwork everywhere.
Hotel was really busy with a lot of us and many Europeans but not many British which was strange though got us ready for France.
Hotel was spread over a few buildings but they seemed to have got most of us in one building and a few adjacent,was not a problem as we were a lot of small groups mixed by EF to keep the price down so small group could go together next door.
Breakfast was a little crowded but fast service and we did all come down together so could be our own fault, paid extra for English brekfast it was fresh hot and so goooood! and the staff so friendly.
One complaint on the first night and morning had no hot water in the shower ,spoke to the manager and he said system was fine but everyone was using it at same time not sensibly just letting it run and not turning it off and waiting for the system to recover."Well" I thought some excuse-
when I walked into the breakfast room the majority of the group was there and most of the women had washed their hair so we were last to use the water ,for the rest of the stay the water was fine.
We kept mislaying our electronic key cards but the day and nite staff were fine and just gave us temporary cards .Actually all the staff were very helpful and friendly even the manager who seemed very busy with so many guests he got exasperated but kept friendly.
For our 4 nights the 65 was fine and comfortable and most importantly sooo clean.
Stayed at 3 different hotels in the road over a 6 week period whilst we had the builders in.
We found the 65 to have the best service ,best rooms and best breakfast of the 3 .Had to stay there for 5 nights and 3 nights,in their other buildings
73 and 45 .
Had to walk back to 65 for breakfast but was no problem and even though they were busy service was quick and breakfast great.
No problem in recommending them.
Friendly and nice
Have booked friends and family here recently at this hotel and again last 2 years for concerts and vacations ,and found it fine. Rooms were very clean and reasonably comfortable.The breakfast is good and plentiful with very friendly serving staff.The reception staff are friendly polite and very helpful, some of my relatives have poor English and were given directions, maps and drawn plans on how to get around with patience and attention so were most appreciative.
The hotel is spread over a few buildings and is being redecorated currently and has a brand new system from what I could see.
We have been given rooms for our visitors in 3 of the buildings and they have varied from ok to well above average for the price.The bathrooms have great showers and the beds are comfortable.
As this was the 3rd time I booked the staff remembered me and gave us a lower rear facing room as my guests were light sleepers and elderly.
As I had seen reviews on your site and used it recently as a reference point for a trip to Blackpool I found your site very helpful so I thought I would write in to correct the balance of reviews as I have never had a problem and been there more often than the other e-mailers.
Not quite what the website promised
Booked a double room over the phone after deciding on this hotel over the internet. As we were on a budget we weren't expecting luxury, but were shocked at just how terrible the conditions were.
Although we ordered a double room, we were put in one with three single beds. There was lots of damp on the walls and ceiling, wallpaper hanging off the walls and the window would not close properly - not ideal in November. The furniture was shabby and the kettle provided was in far from an ideal state - had we wanted to use it we would have had problems as the cord was a third smaller than the length it needed to reach in order to be on a surface, and as the plug socket was next to the door behind the chest of drawers - we would have had to sit the kettle on the floor in front of the door. Also, the tv had a very bad picture and wasn't tuned in.
We only stayed one night, of which I am thankful, as the rooms was freezing and not all that quiet - due to the window which wouldn't shut, and the beds were extremely uncomfortable - we barely slept as it was too cold and uncomfortable.
OK for the price
Wanted somewhere cheap and cheerful to stay for a short weekend break in London. It certainly was cheap and the size of the room reflected the price we paid, but it was clean and the linen was fresh and spare blankets were available. The shower was very small and there were some interesting manouevers to ensure a full rinse without coming into contact with the taps! However it was in a great location not far from Hammersmith tube station and the Apollo theatre. For the length of time we actually spent in the room I would stay here again as we had everything we needed.
Great location for concerts
Arrived at Shepherds Bush, first impressions the area looked a little run down. Dubious about the hotel at first. Arrived at reception, handed over the booking form, and was allocated to hotel 69, 2 doors down. The room was pleasant, the bed fresh and comfortable, and the bathroom looked recently put in. The shower was powerful. The lighting in the room was a little sub-par, and paint was peeling in a few places, but for the price, and the location (we went to Hammersmith Apollo) its was fantastic. Bus stops right outside, near the Apollo and Shepherds Bush Empire, the hotel is really worth a look for those checking out the budget market.
Service with a grunt
We recently went to London to see Billy Connolly at the Hammersmith Apollo and had booked to stay overnight at the Hotel 65. Me and my girlfriend had ordered a twin room and we had ordered a single room for my girlfriends mom who had also made the trip with us. When we got to hotel 65 we were told that our reservation was at hotel 45. After arriving at hotel 45 we discovered that we had been allocated a triple room and a twin room. The rooms were shabby, the chests of drawers were falling apart, there was no hot water, the toilet seat was detached in both rooms, and the beds were less than inviting. When we complained back at hotel 65 reception we were told that they were the only rooms available. Don't stay at Hotel 65, or 45, or 73 or whatever they offer you!
Hotel 65 not up-to-par
I recently stayed at Hotel 65 with a student group through EF Tours. Some of our students were separated by buildings; mice were seen in the rooms; the showers were either very cold or very hot; noises from neighborhood bars kept students awake at night. The workers were very friendly, but the hotel did not seem safe or efficient for a student group.
Check carefully before you stay!
We phoned up and asked for a double room reservation at Hotel 65. When we arrived (granted this was early) we were told our room wasent' ready and we would be put in one of the 5 hotels they own. They allowed us to store our baggage though. When we came later on we were shown to a different hotel and our room was very shabby with wallpaper hanging off the wall, two extremely hot pipes running from floor to ceiling with no covering, a set of drawers with handles that had fallen off and a en-suite which had rust in the shower and sealant coming away. The room was also a twin, when we asked for a double. We did mention this to the hotel staff but were told there were no other rooms available.
However the rooms were quiet, warm and the beds extremly comfy and clean. The staff were very friendly and quick getting us things like a hairdryer. I would stay again at Hotel 65 because I still beleive it offers value for money and is in a good location, 5mins from Hammersmith Tube Station. But be aware you may not get what is on the website!!
TripAdvisor Reviews Hotel 65 London
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