San Francisco Marriott Union Square

Address: 480 Sutter Street, San Francisco, California, 94108, United States | 3 star hotel
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This 3 star hotel, located in the Downtown area of San Francisco, is near Point Reynes, Saks Fifth Avenue, Tiffany and Company, and Cable Car Clothiers.
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    Historical Traveler Reviews San Francisco Marriott Union Square

    OK, but some problems


    I stayed at Hotel Argonaut for the first part of our holiday. We moved to Crowne Plaza as I was attending a conference near downtown for the second half. I booked Crowne Plaza as their website said they offer internet access (at a fee). When we checked in and found no internet access in the room, we were told that only selected rooms have the facility. We were asked to upgrade to a room with internet access (at a fee) and on top of that pay for the access as well. This was very disappointing. They should specify on their website that internet access is available only in few rooms (which cost more). The rooms are big and spacious but the decor is very outdated (they claim to have been renovated!!!!!!!). Bathrooms are small but ok. Avoid their restuarant (Girasole) if you can. There are better eating places round the corner, if you can make an effort. There is no refrigerator in the room (though it's available on request?!?!?). I was dying to go back to Argonaut which is thousand times better than this for the same price.

    The only good thing about this hotel is its location, but then again if you prefer to be closer to Fisherman's Wharf rather than downtown then you can book Argonaut/Hilton/Marriot at FW for the same price (I would reccoment that). Personally, I would not stay here again.

    Average hotel with great location!


    OK, this hotel is ALL about location! First off its located on a main corner and right out side the doors is the trolley. About 2 mins walking is all the big city upscale shopping like Coach, Burberry, Diesel, and just about any other store you could think of along with a huge Macy's and Cheesecake Factory! The hotel itself is older and is in need of renovation (except the club level) Everything was very clean and our room was made over each day. We had a alcove corner room so we had a larger closet but a smaller bathroom. Everything is a bit outdated, especially the hallways with bright flourescent lighting and a pink & beige color scheme. The hotel charges service fees for just about everything and the hotel gift shop is rediculously expensive. No pool, but a small and also outdated exercise room (way too small for a massive big city hotel, you will often need to wait for exuipment) I would stay here again depending on the rate, but this hotel has one of the best locations by union square. Overall: yes stay here, but do research and look around for a cheap rate.

    Nice rooms / good value


    Stayed January 12 for 2 days. Rooms were clean, comfortable and at $134 per night during major conference well priced. Only one block from Union Square. Only room issue was water pressure on 18th floor was a little weak --suggest requesting a lower floor. Small coffee bar at hotel had very reasonable prices for quick breakfasts, lunches. All in all an excellent hotel for the business traveler.

    It was great!!!!!


    I stayed here on Jan 5th and could not have been more pleased with my stay. My boyfriend and I got into the city at around 11 am and called to see if we could have an early check in. They said sure, no problem.

    When we got there, we had no problem checking in. Our room was great on the 27th floor. We had a great view of union square and the room came with a nice couch and sitting area. We booked through the hotel website and got a great deal!!! I will stay here again!!!!!!!

    Good deal


    My wife & I and friends stayed at the Crowne Plaza, S. F., over the Xmas holidays. For the location the room rates were great. One blk from Union Square, 1/2 - 5 blks from good restaurants, and I smiled when I got the bill when we checked out. The room was large enough for the two of us, the bathroom was good, everything was clean. Rate was $104 per night.Now the weird stuff. We ate at the hotel restaurant one night, huge steak cooked to perfection. Paid the bill and was told by the waiter that the tip wasn't big enough!And: we arrived at 1:00 AM and checked in with no problems. However, we were told by the clerk "there's the luggage cart, help yourself" and then he disappears.And: our friends reserved their room till January 1st, but due to a clerical error the hotel had them as leaving on Dec. 31st. So at 3:00 PM the hotel tells them they must leave or pay a new rate of $149.00 per night. A fist fight practically broke out with the assistant manger, but to no avail.But: on Dec. 31st we called down to room service for 6 champagne glasses and were told there would be a $3.50 service charge. No problem and, of course, we would tip the waiter. The catering asst. mgr. arrives with the glasses, waives the service charge and declines a tip!Summary: good with some glitches.

    Large Rooms Friendly Service


    This is a great hotel located at the top of Union Square on Sutter St and Powell. Very Large rooms well furnished, nice bathrooms, a great restaurant and on street cafe. Cable car stop almost at the door (at the front of the Sir Francis Drake Hotel. about 2o metres away) This was a classy hotel with very efficient and friendly staff. They let us in early to our rooms as well. Fast lifts. Around the corner and up the hill on Powell is a Mexican Restaurant Called Soltana and across the road is a Japanese Restaurant. They are both excellent. I will stay here again.

    Good Place To Stay


    The Union Square Crowne Plaza was the first stop-off of our California holiday. We weren't disappointed. The staff were really friendly and helpful. The room was very clean and had all the amenities you would want for a short stay. We had a nice view but went to the top floor one day where one of the maintenance staff was working. He took the time to show us the views from every side of the building and was really pleasant. The full buffet breakfast was $12.95 and was very good value as you could eat as much as you wanted to. the location was excellent, just around the corner from Union Square and a short walk to the Powell Street turnaround. The cable car actually stopped right by the hotel.

    There are a lot of really good hotels in the area but the Crowne Plaza is good value for money and I would stay there again.

    Fantastic place to stay


    Stayed in the Crowne Plaza in May 2003. First given a room on 25th floor - not recommended for those with vertigo! On asking to change floors was upgraded to a junior suite on the 9th floor. The room was superb with nice little extras such as free water and a CD player. The staff couldn't do enough to help. Highly recommended.

    Great Location


    Recently got back from a trip to CA. Stayed at Crowne Plaza for 4 nights in a Junior Suite. Great room on the 11th floor, only a little noise from below, mainly the bell from the Cable Cars! Room was a good size with a big separate sitting room

    The location was fantastic just a block from Union Square, Cable Car outside and bus stop down the street. Recommend getting a MUNI passport as it just so much easier, and you can hop on and off as you please.

    Must go to the Cheesecake Factory on top of Macy's at Union Square, really busy and great atmosphere

    Comfortable and Convenient


    The Crowne Plaza is one block north of Union Square and right next to a cable car line. The hotel is well appointed and everything you expect from Holiday Inn's Crowne Plaza line. The room was spacious and, on the 15th floor, we had a great view of the square over the top of the Sir Francis Drake across the street. On a clear day, we could see the baseball park. Our room was on the SE corner on the opposite side of the street where the cable car runs. Luckily, we were up high enough that the noise those cars make did not keep us up, but the windows are not completely soundproof so those on lower floors might have some trouble with noise. The staff was nice although sometimes the porter was nowhere to be found. It is a little pricey but the hotel is in a nice area and you can get good discounts online. We got a great deal from the Holiday Inn web site which promised the lowest on line rate and delivered.

    TripAdvisor Reviews San Francisco Marriott Union Square

    4.00 of 5 stars Excellent

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