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How has this hotel rated in the past?
- Multilingual staff
- Free High-Speed Internet
- Breakfast Available
- Wheelchair accessibility
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Historical Traveler Reviews Hotel 373 New York City
Wonderful LITTLE Hotel
This is a wonderful hotel. While the rooms are small they make up for them in price. The hotel staff was very helpful and the were always there to help. A great place to eat breakfast is right next door at the little cafe. For two people you can get out under $10.
Subway station is close at the corner of 35th and 6th Ave and you can get to about any where from the trains that stop there. Dont be scared of the subways they are the best way to see ALL of New York.
Fantastic location, wonderful stay!
This was an excellent little hotel in Midtown that I will definitely be returning to. I almost don't want to rave about it too much because it's such a great find and I don't want it to change!
This hotel is adorable though! There's a very quaint little lobby and desk and most of the spaces in the hotel have original artwork on the wall. It reminded me of a few european boutique hotels I've stayed in where space is minimal, but they make the best of it.
Cabbies and airport shuttle companies don't really know this hotel by name yet, (it's brand new-2006), but if you tell them to take you to 5th and 35th you'll have no problems. The front desk staff was very nice, and they were honest and knowledgeable about everything I asked about. The 3pm check-in and noon check-out are strictly adhered to, but they'll store luggage if you arrive early or if you need to check out and still want time to explore before leaving town. And the Starbuck's next door is usually crowded, but convenient for grab and go. The little deli on the other side has pretty good food too.
In addition to being adorable, the location is priceless - one block away from the Empire State Building with lots of subway stops within a few short blocks, lots of pubs, bars and restaurants close and shopping everywhere. It's a great base in the middle to launch your days from.
I stayed 5 nights and the room was made up every day. The petite queen rooms are pretty small, but there were two of us and it was fine considering how little time you spend in your hotel when touring. Free internet was great, the flat screen tv was a nice touch, but I didn't watch it much. The heater/air conditioner unit in the room was a little clunky for the space, but it did the trick. Overall space is used very efficiently. Hotel rooms in NYC are never big though -- if you want big rooms and are going to spend tons of time in the hotel, plan a vacation to Iowa or something.
The full bathroom was ensuite with marble tiles, and shower only (no tub), but this hotel has THE best linens - clean, crisp and quality! A down comforter and duvet on the bed - no cheap, icky, synthetic, firetrap bedspreads!!! The beds are very comfortable too.
You can order "room service, but there aren't restaurant facilities on site. The menu options feature items from restaruants in the area who deliver. If you call the front desk, they'll order for you and have it brought up, charged to your room. I didn't try it, but it's a nice option. The hotel will also provide complementary ice if you call the desk, and you can bring in anything else that you want too.
Overall this was a fabulous experience and I'd highly recommend this hotel to anyone who asks! I had a truly fantastic experience!
Good Location, Hit or Miss Service
Maybe the day staff had a very off day, but "friendly" and "cheerful" are NOT words to describe the people I encountered during the day. I travel a lot, and when you arrive early and there are no rooms available, they will at least smile and say 'check back later'. I got a somewhat rude, "check-in is at 3pm" response to my 12noon arrival. When I asked if I could check back earlier (no guarantees of course) - again a stern "3PM!" I was told. I came back at 2pm to check back - got a "your room is still not ready". I had no problem with the response, and sat down in the two person capacity lobby. A bit latter they did come back and told me they could give me another room that was ready - it was like they were doing me a favor. Again, I understand waiting until 'check-in time' - but being friendly and nice about it would go a LONG way. Night staff was very friendly and nice - proving you don't have to be the stereotype grumpy New Yorker. Room was clean, good size for New York and a bit noisy - but its NY.
I would go back - maybe people had a bad day (or will be gone) by my next trip.
Cleanest & friendliest hotel in Manhattan
This hotel was amazing!!! 3 of my best girl friends and I somehow all managed to stay in a King-size bed for the entire first weekend in March and surprisingly, managed quite well. The rooms are small, but they have an AMAZING view of the Empire State Building, they are 100% clean, they have amazing bedding, the bathrooms are spotless, the decor is ultra modern.... we absolutely loved the time we spent in this room. Granted, we weren't actually IN the room much.... but at the same time, who spends that much time in their hotel room when in NY? You'll absolutely LOVE this hotel. PLUS- I don't think I have ever met a more friendly staff than the staff at Hotel 373... we encountered many members of their staff- the late night crew, the morning crew, the afternoon crew... and EVERYONE looked happy to be there. It was great! VERY refreshing!!! I am recommending this hotel to EVERYONE I KNOW!!! ENJOY!! :)
Bit quirky but works!
Two big factors for this hotel are friendly staff and location, location, location! Right on 5th Avenue (at 35 Street), with a Starbucks attached to the lobby; the Empire State Building is a block away, while Macy's, the Manhattan Mall PATH station, and Broadway, etc., are a handful of blocks away.
Plus the hotel is new -- no grungy carpets, worn upholstery, etc. -- with cool plasma TVs, wireless internet included, etc. And, at least when I stayed there, it was possible to get some great rates.
However, the room was small and I didn't believe it when another review warned that there were no closets -- figuring that really meant that the closets were teeny-tiny -- but it was telling the truth. There are a few large hooks with hangers, however, so it is possible to hang some things up. And perhaps some of the larger rooms, at higher rates, have more in them.
What baffled me, however, was the complete lack of even one drawer (it is nice to at least be able to put away the socks & undies, etc.); would it really be that expensive or tough to put in at least a small three-drawer chest of drawers? Trying to completely live out of one's suitcase invites chaos; I was using the one chair as alternatively a clothes rack and table to leave my laptop on.
Perhaps the place is still a work in progress and the dressers were still on their way. Regardless, for the rate I found and with that location, I would still consider going back!
Great place to stay!
This hotel was amazing for the price. Location was great. We booked the smallest room b/c we knew we would not be in there at all and could have cared less about how small it was-and it was small. Hotel staff was VERY friendly and helpful. Room and hotel was VERY clean. What a great place we will go back again!
Excellent little hotel
I didn't realize the hotel only opened beginning of the month, amazing!!
My wife and I went to New York to celebrate our 15th Wedding Anniversary, having been there on our honeymoon.
We arrived in NY very early, the day after a big snowstorm...we were not looking forward to hanging around in the cold for a half a day for check-in (would we be surprised!)...when I ordered the shuttle to the hotel, of course being new, it was unknown...had a bit if a 'Abbott/Costello' conversation with the shuttle dispatcher: "name of hotel?", me: "373 5th Ave" dispatcher: "no the name, not the address", me: "that is the name and it is also the address"...
Anyway, we arrived...easy to miss, look for the Starbucks on the corner, although they have since put up a name on the door.
What a location...a block from the ESB, easy walk to Times Square, more than manageable up to Central Park...simply great!
We arrived at 8.30 am and optimistically asked for an early check-in. The staff were very friendly, and perhaps sympathetic due to the weather, and what can I say, within an hour we had a room. We were very grateful since it was so cold outside
The room is small, but did not feel claustrophobic at all, the decor simple yet very nice, the bed was very comfortable, the bathroom was of a good size with a great shower. Flat screen HD TV with tons of channels, no hanging space to speak of, but didn't really bother us even though we were there for 6 nights... I suspect that is a current record that will hold for a while, since it looks geared for short duration stays
The AC was a bit bulky but did the job warming up the room.
Again, the staff were very friendly and helpful. The map they give you was excellent...I used it to navigate all over NYC.
Best of all, the price...esp. since we stayed for 6 nights! I did thorough research before booking and let me say that for price and location, there simply is no better value. If I ever get to NY again, I know exactly where I will be staying.
Amazing Price. Tidy operation.
This hotel opened on February 1st and is doing pretty well considering how new it is. Lobby is tiny - just two seats and a standup check in kiosk. No cabbies have heard of it and the sign is small so look for the Starbucks on the corner of 35th and 5th. Across from the Empire State building and very Central. I actually walked to all of my meetings from here.
Rooms are on par with The Hudson and The W for size but plasma TV and sleek desk make them feel roomy for the square footage. Bathroom also small (shower-only) but efficient and well-laid out with room for toiletries and getting ready. Plush robe and Aveda bath products were appreciated. Actually - a small housekeeping lapse had me arrive to a have-used bottle of shampoo and a damp bar of soap in the shower but everything else was tidy. Anyway - beds were comfortable. Linens of good quality. TV offered dozens of channels including Showtime and some other premium offerings. Wake up call was on time and bedside radio appeared to be an IPod dock as well(?). Heater/AC unit was a little bulky for the space but worked efficiently.
No actual services are offered by the hotel but they have arranged for signing privileges with several local restaurants who will deliver to the hotel. They also offer ice service - though without a minibar - I am not sure what one would ice down!
Staff was friendly enough but I agree with the last reviewer about their strange adherence to the 3 pm check in time. I arrived at noon and left my bag before heading out to a meeting. I returned at 2:45pm and asked if my room was ready. And was told it was not. I asked when she thought it might be ready and was told, "Well check in is at 3, so it will be ready by then." She sent me to Starbucks but as there were no seats, I returned with my tea to loiter by her desk. Within a minute, she announced that she would check me in then. With such a small operation - it would probably be better if they didn't require people to hang out in the "lobby." Anyway - check out was efficient and the rate ($139 weeknight) was unbeatable. Even the Howard Johnson's Downtown wanted double that! Will certainly stay again.
Great location, good value
The room was small, but very comfortable, no closet to hang suits etc. I stayed one night on business, good amenities, no minibar. They did bring an iron when asked. Good location to get around from, great price for quick one night business trip if you don't need services. The starbucks is a busy location with long lines so leave time to grab breakfast and still make your meetings on time. Free internet service great to check email etc from your room. Bathroom was great, nice aveda supplies. Bed comfortable. New and very clean. Would stay again. Strictly enforce the 3:00 pm check-in which was a bit of a hassle, but they kept my luggage til I got back from meetings.
Great hotel, great value
My husband and I spent one night at 373 on a recent jaunt to NYC, and we overjoyed by the experience. The room was very reasonably priced, and the hotel is brand new (I think it opened fall 2006). The room was nicely furnished -- modern decor, flat screen tv, radio with ipod docking station,and we loved that they had Aveda toiletries in the bathroom -- and very clean. We booked a "petite queen" room, and it was pretty small (about 10 by 12), but the price was right. I have stayed at places twice the price with little more room -- you really can't expect to get a huge room in NYC, and this size was fine for what we were using it for (sleeping and showering). The bed was really comfy -- pillowtop mattress and down comforter. All the stuff you expect in a boutique hotel, at half the price.
The staff was very friendly and accommodating -- they gave us a great little street/subway map that was indispensable and answered all our questions about the city eagerly.
The hotel is located in Midtown right on 5th and 35th -- close to Grand Central, Theatre District, shopping. There are two subway stops within a few blocks (4-5-6 at Park and 33rd, and the PATH train at 6th and 33rd), so it's central and easily accessible to the rest of the city.
The hotel is a little hard to find -- there was no sign that i could see. The small lobby is almost indistinguishable from the adjoining Starbucks -- glass doors separate the two. The hotel lobby's entrance is just north of the corner on 5th.
Overall, we were very happy with 373 and will definatley be staying there on our next trip to NYC.
TripAdvisor Reviews Hotel 373 New York City
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