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TravelPod Member ReviewsHotel Savoia Sorrento
Hotel and rooms separate buildings
Safes opening inconsistently, , ants scaling the walls. rude night clerk who had one shift too many, door keys worked 1/2 time, wi fi passwords keep needing to be re entered. Seemed pesky English speaking tourists were, well, pesky..
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Savoia Sorrento
Excellant Hotel close to Main Square
We found the family run hotel an excellant choice at reasonable cost.
The very pleasant room had air conditioning and a good sized well equipped bathroom plus a small balcony. The owners,immediate family and staff were all very friendly and helpful and the buffet breakfast was delivered to your table (quite a change from buffet style offered in other italian hotels). The card security system for access to the floors and room is good in theory, but there were a few gliches during our stay. The Square in the centre of Sorrento is only a few minutes from the hotel and we thoroughly recommend the "Don Vincente" restuarant.
Fridge/minibar would have been an advantage and as with all the hotels we stayed in Italy, there were no tea/coffee facilities in the room.
We have been staying throughout Italy for two weeks, and Hotel Savoia is the worst hotel we have experienced. Let me say first that I dont expect the spaciousness of US hotels. I understand that places are family run in Italy and love this, but DO NOT STAY HERE. The other reviews are correct in that construction is always going on. One review written in February 2004 complained of noisiness, and here it is March 2005, and we were awoken early AM by hammering on the wall directly behind us. Furthermore, the owner walked into our room several times, unlocking the door, without knocking while I was in my towel, just out of the shower. Needless to say, my boyfriend and I were horrified. Breakfast was not good. Hot water ran out within five minutes, and there were spiders lined up in the corner of the wall. It is unfair for people to charge this much money when they will not provide the services that are advertised and expected.
Pretty decent --- mystified by other reviews
Stayed here for a couple of days at New Years (31dec04). The woman at the desk was
friendly and helpful enough. Room looked as if it had recently been renovated and
was very pleasant and had a small balcony. Bathroom was excellent, which was a relief
given the poor standards in other Italian hotels. The continental breakfast was quite ok --
toast, cereal, fruit, coffee, etc. Don't expect an English-style fry-up.
I'm a bit surprised by the very negative reviews of this hotel. When we arrived, the
lady at the desk was checking an email booking on her computer, so maybe she
reads this site and has recently improved services. If your reputation is global, better
that it's good rather than bad.
Only problem was a couple of power outages for a few minutes on New Years eve.
This was the grid's fault, not the hotel's.
By the way, I was very impressed with the wild abandon with which people
shoot fireworks in Italty. None of this nanny state, "fireworks are dangerous" nonsense. 8^)
Nice hotel, Horrible owners
The hotel was nice enough but the owner (wife) was extremely rude. I felt like I was a school kid in a boarding school. Because she was too mean to hire enough staff we were kept waiting for breakfast for 30 mins with no apology and if we went to a table without her say so she hissed at us to 'sit' on the couch and wait until she was ready to clear a table for us. I mistakenly lit a cigarette (there were no 'no smoking' signs) at the breakfast table and she stormed over to me and ordered me outside. I got up like a bold child and went outside and she then stormed over to the door and very rudely slammed it hard. When we arrived at the hotel we were asked to pay cash so I would have thought they could have been a bit pleasant and courtous to us since we were helping them to evade tax. Not to be recommended and would not have breakfast there as their manners was appalling.
We arrived late at the Savoia after driving all day from Florence.
First impressions were a cute and quaint place. The owner (wife) explained to us that the Triple Deluxe we reserved was not available and that she would give us two doubles for the same price, no extra charge. When we asked why our room was not available we never got a straight answer. We went out the door to the right and went up a double flight of stairs. The elevator had a fifty cents charge if you wanted to use it. The rooms were very nice and clean, the bathrooms were nice too. View was terrible. One of our rooms had little itsy bitsy ants all over the floor, rug, bathroom and coming into the hallway. We went back down the stairs to the owners lobby and explained our concern about the ants, not using sprays, how would they resolve this, could we have another room? etc. To make a long story short, we found out that our Deluxe Triple was being used fo another night because a couple that was there the night before had gone to Capri and weren't coming back in time. He had no other rooms available. He sreamed like a maniac about cochroaches in New York, spiders in Florida and ants in Italy and that he had no control over whether the ants could stay or leave. Well of course we got our things, left, walked down the street to a brand new four star Hotel Antiche Mura www.hotelantichemur.com. Although an extra 40 EUro a night it was well worth the beauty, cleaniness and kindess of the staff there. We stayed an extra day in Sorrento and enjoyed our visit.
Nice little hotel
Enjoyed staying at the Savoia. Reading some of the other submissions here, it is obvious that people from the states headed to europe expect the same size standards there.
I was quite happy with the owners except for the construction noise that another reviewer discussed which started each morning precisely at 7:30. We probably had their room due to the black marks on the ceiling of this brand new room where shoes were thrown at the ceiling.
Once the construction is complete, this hotel will be GREAT. Everything was brand new and spotlessly clean.
Nice room, not so nice owners
We stayed here on our vacation during the off-season given their decent rate, and all was going well as they showed us the nice, clean, large-ish room. The bathroom wasn't huge, but it was better than many we'd seen in Europe, and there was plenty of hot water and water pressure. Overall, I'd say it was a pretty okay place.
Well, we went to sleep and were awoken promptly at 8 AM by some serious demolition work on the floor above (hammering, sawing, you name it).
Turns out the Savoia was remodeling the floor above us, but had neglected to mention this when we booked. They were _extremely_ unsympathetic, and refused to make any sort of concession (lowering the price, etc.). They said, "tomorrow, we can maybe ask the workers to start on the other side of the building." Thanks, but no thanks. We promptly found a great place to stay closer to the center of Sorrento for less, and with better breakfast.
So, ask if they're doing any remodeling before you make a reservation, and also expect them to be inflexible and rude if you have any problems. But, it's okay, otherwise.
I had read reviews on the Hotel Savoia in Sorrento; I was prepared to accept below standard rooms in a hideous apartment building, frayed sheets and raggedy towels - but not the rude treatment I and my travel companions were subjected to. I had booked our rooms for a December stay in October and in mid-December I changed our arrival and departure dates and was assured I had 24 hours to change reservations without penalty. Upon arriving in Sorrento I had to bump up our departure day by one day and this I announced immediately to the proprietor, thinking I was doing the polite, if inconvenient thing. He lost it all over me, spewed like Vesuvius for 20 minutes that I was ruining his business, and who did I think I was and on and on. I was so shocked, and had travelled all day with my 2 kids and husband. All the reviews I'd read said that the people were so friendly. Definitely not the impression I got. After my husband calmed everyone down we decided to stay, only because the guy had the first night's deposit for both us and the other family and because it's not easy to schlep around and find other rooms at 120E/night. A few nights later the owner called my friend's room at 11PM, his kids already asleep, and screamed into the phone to come move his car immediately. No, "I'm sorry to disturb you" or anything. He called 3 times in 10 minutes, not even giving my friend the time to dress. He then shouted at him for several minutes on the street. The hotel misleads people to belive that the parking lot across the street is theirs, but in fact it's a city lot with lots of juggling and vying for spots. Inevitably someone gets blocked in. All in all I would NEVER recommend this hotel, not even to my enemies. I never even ate the breakfast included in the price -- so much was my disgust with these people. And another thing about Sorrento in general, park your car and leave it parked. There is so much traffic it's impossible to move anywhere. Train when you can.
A bit of a dump
We found this place a little misleading. It said it was a small hotel with 15 rooms. Which is probably right... but infact its 15 rooms within a large appartment complex of say 40 to 50 appartments.
We booked a double, but it was more like a 3 quarter if that's possible). The bed ws like a large single. And the room was very cramp.
It did have a small balcony though!
The bathroom was the size of a cupboard with a combined sink and toilet and shower all in the same small 3 feet by 5 feet space. It was disgusting!
Location wise... its out of town a little... but its a bit quiter (if the families in the apprtments are not arguing or playing their music).
The staff are friendly enough.
Recommendation = forget this dump and pay a little more for a 3 star closer to the town centre... as sorrento is a lovely little spot (even though its overrun by english middle aged tourists) and it would have been nice to be closer to the water front and intersting busy streets.
Great hotel for the money
Sept. 20th of 2003---After staying at the Hilton in Sorrento for 4 days, which was overrated, far away, and very impersonal, we left for Ischia for 5 days before returning to Sorrento.
We had left the last 3 days of our trip up in the air, but decided that Sorrento was a good base to travel from--much better than Positano in terms of location to see everything. I had read in Lets Go Italy that the Savoia was a good option so we reserved our last 2 nights there.
It is located 1-2 minutes from Piazza Tasso, which is the main square in town. The owners are very nice and helpful and gave us a very comfortable room (#16) with a great shower (very rare in Italy), comfortable bed, balcony, and plenty of space for 2. Also, there is a very nice free breakfast. The price was VERY Reasonable (100 Euros/ night). Shop around and you won't find any better prices for the location and quality.
We wish that we had stayed there for the first part of the trip, but we were on our Honeymoon and felt that we wanted to splurge a bit. Big mistake. This hotel really has all that you would want in a hotel (did I mention the shower and the very nice bathroom?). Those of you from America that have been to Italy will know what I mean.
They also saved us a big hassle going back to the Naples Airport and told us of a bus that went directly to the airport instead of the ferry to the port and then a very expensive cab that we were going to take.
I would recommend this place to anybody. Go to Tasso for dinner and have a great meal and enjoy beautiful Sorrento and use it as a great base to enjoy Capri, Amalfi Coast, Ichia, Pompei, etc.
TripAdvisor Reviews Hotel Savoia Sorrento
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