Hotel Indigo Ottawa Downtown

Address: 123 Metcalfe Street, Ottawa, Ontario, K1P 5L9 , Canada | 3 star hotel
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This 3 star hotel, located in the Byward Market - Parliament Hill area of Ottawa, is near Changing of the Guard, National War Memorial, Lusk Caverns, and Capital Infocentre.
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      Historical Traveler Reviews Hotel Indigo Ottawa Downtown

      ¡Lo recomiendo sumamente, relación calidad-precio estupenda!


      Dudábamos sobre si hospedarnos aquí después de leer algunas de las otras críticas, ¡pero este hotel es estupendo! Reservamos una suite interior, la cual fue perfecta para que nuestro hijo tuviera su propio cuarto. La ubicación es perfecta, y la relación calidad-precio fue estupenda. ¡Lo recomiendo sumamente!

      Grandement recommandé - Bon prix!


      Nous étions méfiants sur cette réservation après avoir lu quelques commentaires, mais cet hôtel est génial !! Nous avons réservé une suite intérieure parfaite pour que notre fils ait sa propre chambre. L'emplacement est parfait et le prix était bon. Fortement recommandé !

      First time at a Hotel Indigo


      My wife and I stayed at the Hotel Indigo on the Victoria Day weekend. A number of years ago I lived in Ottawa when this property was the Days Inn. The transformation of the property has been amazing and property is now a solid mid-range hotel. Overall we were very happy with the Hotel Indigo and its location one block west of Elgin Street, and a 5- to 10-minute walk to Parliament Hill and the market is ideal (it's a better location than many of the hotels situated in more western areas of the downtown as Ottawa's business core is pretty dead at night and on weekends). We booked directly through the Intercontinental website and paid $144 per night (CAA rate) for a 1-bedroom suite. As a previous review mentioned, some hotel rooms including ours overlooked the interior atrium. While some may consider that a significant negative, the fact is that the outside views from any of the hotel's rooms would not be that great given that it's surrounded by taller building on all sides.

      The hotel is stylish in a cheap-chic sort of way. It is by no means a "W" hotel in style or luxury, however I didn't expect it to be given that its current price point is more in-line with other mid-range Ottawa hotels such as the Holiday Inn, Novotel, Delta etc. Our hotel room was quite nice although the bathroom was a bit on the small side. The quality of furnishings and finishes are fair for the price and the 1-bedroom suite was a nice size. It had a queen bed, two closets, two LCD televisions, a sofa and two chairs in the living room and a mini-refrigerator. The restaurant did not appear to be fully functional yet, however this wasn't an issue for us given the hotel's proximity to Elgin Street. There is also a Tim Horton's located in the adjoined Marriott Residence Inn.

      The only minor downside for the hotel is the parking lot. I didn't find the trek to the parking space that cumbersome (it is located next door in the Marriott Residence Inn); however as the Marriott is a converted 1960's office building its parking facilities are limited in size and not particularly well laid out. For example, narrow one-lane ramps between parking levels service traffic going in both directions, while many turns are very tight, including the parking lot exit. While I am used to parking my mid-sized car in such tight quarters some people with larger vehicles may find it difficult.

      Overall I would recommend this property as a well located and more stylish alternative to similar priced hotels in the Ottawa downtown.

      ¡Me encantó el hotel!


      Pasamos la noche de un fin de semana para chicas en este hotel durante el Festival de Tulipanes, y simplemente nos encantó. Si quieres algo más que hoteles mal decorados, edredones florales y un ambiente soso, y que no sea un hotel de lujo con actitudes arrogantes, este es el lugar perfecto. El hotel impresiona cuando entras al vestíbulo y las habitaciones tienen un diseño impactante sin ser exageradas. Además, no costaba mucho más que el Day's Inn o Holiday Inn típicos, y es mucho, mucho más bonito. Las fotos en el sitio Web son bastante fieles, hasta cuando son de la habitación normal. Nos hospedamos en una habitación con un mural azul claro. Fue muy guay. Me sorprendió que las primeras críticas fueran un poco negativas, porque encontré al personal extremadamente amable. Como se menciona, todavía están trabajando con el hotel, sobre todo en el vestíbulo, pero no interfirió con nuestra estancia en absoluto. Lo raro es el aparcamiento. Tienen aparcamiento interior a una tarifa razonable de 10 euros. Lo interesante es que lo comparten con otro hotel. Aunque no tienes que salir para volver a entrar al vestíbulo, hay que seguir un camino interesante que incluye más de un ascensor, escaleras mecánicas, y muchas vueltas. Tal vez porque éramos chicas en vacaciones de fin de semana, esto fue más gracioso que molesto. Ciertamente me volvería a hospedar aquí, ¡y se lo recomendaría a cualquier persona!

      Love this hotel!


      Spent the night at this hotel during Tulip Festival for a girl's weekend away and we just loved it. If you want something that's a step up from hotels that feature bad artwork, floral comforters and bland atmosphere and yet, not some upscale hotel with haughty attitudes, then this is the perfect place. The hotel has some ummph when you enter the lobby and the rooms have design impact without being overdone. Also, it really wasn't priced that much more then your typical Day's Inn or Holiday Inn......and is much, much nicer. The photos on their website are pretty accurate of even the average room. We stayed in a room with a pale blue sweater mural.....very cool.

      I was surprised the first few reviews were a little negative because I found the staff to be extremely friendly. As mentioned, the hotel is still being worked on, mostly in the lobby as far as I could tell, but it didn't interfere with our stay at all.

      The one odd thing is the parking. They do have indoor parking at a reasonable rate of $14. The kicker is they share it with another hotel. Although you don't have to walk outside to get back to the lobby, there are some interesting directions involving more than one elevator, escalators and several turns. Maybe because we were on a girl's weekend, but this was more funny than annoying.

      I would certainly stay here again and recommend it to anyone!

      An Amazing Hotel Make-Over


      Used to stay at this property when it was the "Howard Johnson Downtown Ottawa" and Intercontinental has done an amazing job of beautifying the property. While I confess I miss those $69CAD rooms at the HJ, this hotel is well on its way to establishing itself in Ottawa. I find it comparable in style to Arc The Hotel a few blocks over, but with less overwrought stylishness. At the Indigo I never got the "aren't we cool because we work here" vibe that was common at Arc The Hotel.

      The internal waterfall in the lobby at the Indigo is amazing and the room decorations with the solid dark wood furniture and the mural on one wall (ours was of a close up of a blue blanket in room 423) as well as the amazing walk-in showers (no tubs!) with the massaging, spinning shower-head was a pleasure to indulge in. The property also served a complimentary continental breakfast in what will soon become their restaurant Phi (the breakfast of yogourts, teas, coffees, juices, pastries, fresh fruit, white and chocolate milk, muffins, and bagels was very good--simple morning fare, but very good and plentiful.

      The downsides? The hotel is still very new so there are still workers meandering around and fixing things (the waterfall wasn't working one day I was there; they were pouring blue and white stones into one of the display "areas" another. In the room itself I found the partial hardwood/partial carpeting a challenge to get used to and stumbled from one to the other a few times. Also, the hardwood floors are sometimes loud (you can hear people in other rooms if they leave their shoes on and walk around!).

      Last forewarned that some of the rooms are "interior rooms" (including some of the pricier suites!) and look into the internal courtyard/atrium that makes up the six-storey glass-roofed lobby and it's quite easy to look "into" these rooms from the "catwalk" hallways that ring this courtyard/atrium unless you keep your curtains closed (the regular curtains are quite sheer). So, if this is important to you, make sure to request an external room with a street view over Laurier or Metcalfe.

      Over all a very stylish hotel that's off to a very good start...I'll certainly be back!

      Una renovación increíble


      Me solía hospedar en esta propiedad cuando era el Howard Jonson Downtown Ottawa, y el Intercontinental hizo un trabajo increíble embelleciendo la propiedad. Mientras confieso que me hacen falta esas habitaciones de 50 euros en el HJ, este hotel va de camino de establecerse en Ottawa. Lo encuentro comparable al estilo de Arc The Hotel a unas pocas cuadras pero sin menos estilo recargado. En el Indigo, nunca me dio la sensación de, "Somos guay porque trabajamos aquí," lo que era común en Arc The Hotel.

      La catarata interior en el vestíbulo del Indigo es increíble, al igual que las decoraciones de las habitaciones con muebles de madera oscura sólida y el mural en una pared (el nuestro en la habitación 423 era el primer plano de una manta azul). Y fue un placer darnos el gusto de disfrutar las duchas de entrada plana (no hay tinas) con la alcachofa que giraba y daba masajes. El hotel también servía un desayuno continental gratis en lo que pronto se convertirá en su restaurante Phi. Los yogures, el té, el café, los jugos, la pastelería, la fruta fresca, leche y leche con chocolate, las magdalenas, y los bagels estuvieron muy buenos. Comida sencilla para el desayuno, pero muy buena y abundante. ¿Las desventajas? El hotel todavía es muy nuevo, así que todavía hay trabajadores por ahí arreglando cosas. Un día que estuve allí, la catarata no estaba funcionando. Estaban echándole piedras blancas y azules a una de las áreas. En la habitación fue difícil acostumbrarse al hecho de que el piso era parcialmente de madera y parcialmente alfombrado. También, los pisos de madera son ruidosos algunas veces. Puedes oír personas en otras habitaciones si no se quitan los zapatos, y caminan. El último detalle. Te aviso que algunas habitaciones son habitaciones interiores, incluyendo algunas de las suites más caras. Si miras desde el patio / atrio interior que forma el vestíbulo de seis pisos de vidrio, es bastante fácil ver hacia el interior de estas habitaciones desde los pasillos que rodean este patio / atrio a menos que mantengas tus cortinas cerradas (las utilizadas son bastante transparentes). Así que si esto te importa, asegúrate de pedir una habitación externa con vista a Laurier o Metcalfe. En general, es un hotel de mucho estilo con un muy buen comienzo. ¡Ciertamente regresaré!

      Still has a ways to go ...


      Could have been so much better ...

      Let me start by saying this hotel has barely been open for 2 months, but unless they take it up a few notches as far as service and housekeeping are concerned, I probably won't be back.

      At check in, no one bothered to ask if we needed help with our luggage.

      Our room needed a good dusting and there was no luggage rack in the room. We had to lay one of our suitcases on the ottoman.

      The Jacuzzi bathtub was chipped and the tub was not a clean as I expect.

      We were disappointed that what we reserved was not what we got. Reserved the 1 King 1 bedroom suite .. but got the cheaper Executive club.

      Don't expect to eat in the restaurant, it's not open yet. No bar open yet either.

      They had a complimentary continental breakfast (very basic) that wasn't bad. But if you're looking for a hot breakfast with eggs you'll have to find one elsewhere.

      During the day as we walked in and out past the front desk, we were barely acknowledged. Didn't even get a smile and a good morning when we went by the front desk for the complimentary continental breakfast.

      The fitness center & pool where nice.

      The lobby has a lovely bright Atrium

      Throughout the hotel are soothing tones and colours ... blues, beiges, browns ....

      The hotel has the potential to be a really nice place to get away .. it's centrally located near the parliament buildings. Everything is within a 20 minute walking distance.

      Off to a good start...


      I visit this hotel on a very cold weekend in Feb '07. I had only been open for a week, so there were still some kinks to work out. The staff were very friendly & tried to be as helpful as possible. I arrived 5 hours before check-in, & they manage to accomodate me. However, the business centre wasn't up & running yet, and the heat in my room wouldn't go over 17 degrees (did I mention it was cold). I think with time it will be great. It's beautiful, very close to everything and everyone was willing to make the experience better.

      TripAdvisor Reviews Hotel Indigo Ottawa Downtown

      4.00 of 5 stars Excellent

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