Hotel Crowne Plaza Santo Domingo
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How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- Tennis Court
- Room service
Photos of Hotel Crowne Plaza Santo Domingo
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Historical Traveler Reviews Hotel Crowne Plaza Santo Domingo
Excelente, pase mi primera noche de bodas aquí
Pase mi noche de boda aqui, para no iniciar viaje al este en la noche, fue excelente, sus habitaciones no tienen nada que envidiarle a los hoteles 5 estrellas de lasgrandes ciudades, el servicio es de primera, la comida exquisita a un costo excepcional. SERGIO ORTEGA firstname.lastname@example.org
I stayed at this hotel in December 05 for about 10 days. The hotel is magnificently clean, the staff is very friendly. The food is average but the price is outrageous. We had breakfast for two that came out to $30. For Christmas we went to the Christmas dinner and we ended up paying a $100 for two a meal you would pay $30-40 back in the states at apple bees. Watch out for the mini bar in your room, check out the price list before you take anything out. They charge $5 for a bottle of 16 ounce of Aquafina (unbelievable). One last thing, you are not allowed to local guest. Overall it's a nice hotel, one of the best in the city.
How can you not love a hotel for this kind of service?
Having stayed at this hotel several times, this time I brought a critic and not always easy to get along companion - My Mother and brother. Any hotel that treats one's 88yr old Mom with a walker with such genuine care and personal attention, you can't help but love the personnel. One instance when we were observed taking a brief walk from the lobby entrance, upon our return there were three hotel employees there to assist my Mom up the front ramp and steps. At the coffee shop and pool area, they sensed exactly how much and what kind of attention my Mom needed, so they were unusually attentive. The omlette maker in breakfast room was personable, warm; overall the food was good as long as you can wait ab't 50 min for it. The housekeepers, such as Candida (who appreciates the See's Toffettes shared with her) provide the kind of loving attention you'd ezpect from your kindest relative. None of the employees have the corporate, enforced smiley friendliness. Mr. Ed Taveras handled a security issue (I was having a bit too many brief visitors in my room) with total tact, diplomacy, anc concern for my security. Most of the five star hotels here have increased vigilance re: unregistered guests, esp. at night. Hotel has a very good location, nearby there are good restaurants, ice cream, and pizza parlors. This hotel is seldom crodwed which is another reason I like it - the pool area is usually blissfully quiet - pool attendant Aneude doesn't speak much English, but he is full of warmth, friendliness. The lounge on the top floor has a whiz kid working there - efficient, cordial, professional. Her name starts with a "M" and she has a young daughter. If you make a personal effort, you too will join a wonderful family of this hotel.
Very nice, especially for the price!
Despite the negative reviews posted earlier here, my husband, two friends, and I booked two connecting rooms here in Dec. 2005. We were very pleased with what we got. The rooms were very clean, a nice size, and had a view of the water. There were only two towels in each room, but we got more almost instantly after calling down to the front desk. The staff was extrememly accomodating, and even showed us several rooms before we checked in. True, it may not be as fancy as some other InterContinentals, but for only $103 a night, including free US-style buffet breakfast, I was quite happy with what we got.
Amazing view with peace and just enough action!
After a last minute change, my daughter, husband and I stayed at the Intercontinental during the XMas and New Years of 2003-2004.
Upon arrival, the staff was very knowledgable and accomodating at check in. The room was clean and the view was amazing. During the holidays- the Malecon (the street outside) is filled with vendors, dancers, music, and concerts. On New Years Eve we got a free concert show from the act from the hotel next door watching from out our balcony. There was a great "Americanized"restaraunt in walking distance opposite the local gathering spot.Also, right next door a vendor (who doesnt speak English) sells beautiful traditional pictures. We took a carriage ride from in front of the hotel up the malecon into the old city. It was about $20 - but I'm sure you can shake them down to $10.
The breakfast was pretty much the same all week, but fresh. Skip the in room dining. The pool was on the rooftop, again the amazing view. All in all, a nice stay, never any blackouts and very close to action but far enough for relaxation.
OK, but expected more from an InterConti
Stayed here for two weeks whilst my partner worked in Santo Domingo. For an Intercontinental the hotel was disappointing, was probably quite good for Santo Domingo, though I had heard of far better ones in the Colonial Zone which were apparently nicer, if more expensive.
The rooms were of a good size, and the bathrooms OK, if small. You got the impression they didn't have many towels or pillows as these were sparse, and upon requesting more of the latter, none arrived. The furnishings were OK if a bit tired.
The reception staff were OK, but seemed more intent on finishing their conversation and private joke than serving or helping guests, and overall it certainly helps to be able to speak Spanish to order anything from room service. Room service food was OK, if a bit hit or miss, and you were never sure whether to leave a tip or not as they charged for delivery anyway.
The minibar had no price list and I had heard of some other guests being shocked at the charges for using it. I would advise heading to the nearest supermarket - there is a Cadena about 10mins walk away.
Local eating was sparse, there's a sandwich shop up and around the corner that does deli sandwiches, the local flattened chicken breast dish, plantain (any style), mofongo and other buffet served items. Further afield there is curiously a Belgian restaurant which was great, and Adrian Pacific which was a good local eatery. There is a McDonalds and other fast food places as well as a large Nacional Supermarket on Avenida Maximo Gomes - 15 min walk - though avoid the often open man hole covers in the pavement!
In the other direction, head for the Zona Colonial and there are a few chain restaurants there too.
The hotel pool was small but OK, and there are complimentary towels and sun beds and loungers. Not great if you like the quiet as they often blare music.
Overall the stay was OK and their back up generators for the frequent power outages were fast, if not great if you're by the pool at the time as this makes the area noisy and a bit smoggy - great however if you're in the hotel and want TV, light and A/C.
Good Enough for me
Clean, quiet and pretty good view of the city & Caribbean. The hallways/elevator did look a bit dated but the place was very clean. Casion was closed and the ATM did not work but the kitchen was awesome. We ordered typical Dominican food and it was prepared as if my mother cooked it. AWESOME. All in all, a pretty decent place if you want to stay in a hotel on the Malecon that's not infested with prostitutes like Jaragua.
A Room With A View
If business is bringing you down to the islands, than stay at this hotel. The property is located in the capital. Before your work day begins, you can step outside on an ovesized terrace and look out at the ocean and lose yourself with the great view. But that is where it ends.
The hotel is in need of renovations to bring it up to date. The pool area is nice but the service and chairs are terrible. No one at the pool to help you with anythilng. The food and drink service would be better from a vending machine if there was one. The restaurants in the hotel are fair, but they try real hard to make it nice. The casino has recently closed down, and thats bad news for any hotel. But don't get me wrong. As far as hotels near by, this is the best all around.
They leave you a liter of water on the table and not in the refrigerator so that you think it is complimentary. I stood there for 4 days in Feb and they charged me $850 pesos for 2 water and 4 coffee that they put on a daily basis without warning you that it is not free. I think that although they charge you for this items a liter of evian water it is not that expensive or a bag of cafe Santo Domingo.
I stayed in the InterContental one night in May. I only took two waters out of the Mini Bar. I was charged 562.42 pesos. When I approached the front office manager about refunding my money since I was overcharged. He had me wait over an hour in the lobby while someone checked the Mini Bar records and still he was not able give me a refund. He then told me he would email concerning my refund. One month later no response from him. I even sent an email to the hotel about the situation and still no results. I don't like staying in hotels that overcharge their guest and then don't correct mistakes.
TripAdvisor Reviews Hotel Crowne Plaza Santo Domingo
Travel Blogs from Santo Domingo
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