Hotel Costa del Sol Ramada Cusco
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TravelPod Member ReviewsHotel Costa del Sol Ramada Cusco
Great hotel, great location,
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Costa del Sol Ramada Cusco
The Restaurant is a sleeper!
We stayed there for 3 nights with another family. The water in the bathrooms, was inconsistent and at times non existent, the toilet stopped working in one of our rooms. I felt the rooms could have been cleaner and they were short on toilet paper. We stayed in the old part. The rooms in the new part were quite dingy. However, to our surprise the restaurant was fantastic! Had a great dinner and breakfasts were wonderful each morning. Very convenient location. The tour guide, Maria was very helpful as was the maitre'd in the restaurant.
Location, comfort and price can't be beat.
My sister and I stayed here last month for 3 nights before and 1 night after going on the trek to Machu Picchu. I had booked directly with the hotel via email, and found they were very responsive that way and it was a great way to communicate. I received a rate of $95 a night including the 10% service charge, for rooms with two double beds, a wonderful buffet breakfast each morning and transportation to and from the airport. We didn't mind that the hotel's tour operator was the transportation... they were reliable and on time. I requested and received rooms in the older part of the hotel, off the courtyard, which is highly recommended if for nothing more than the character. The rooms were small (compared to American standards) but certainly comfortable and clean. The noise from the construction next door didn't prevent us from sleeping. The staff was very accommodating and helpful, including trying to sort out a Lan Peru snafu for us while we were on the trek. The location, two blocks away from the Plaza de Armas, is safe and fabulous and we walked everywhere from there. Be sure to say "hola" to Paquito, the resident llama who hangs out in the courtyard every day!
We had a difficult time at the Picoaga. We spent two nights there before going to Machu Picchu and one night after. The first problem came with the checkin process. The car that the hotel sent to the airport was from the travel agency inside the hotel. That in itself is okay, because we needed to purchase a city tour. However, the relationship with the front desk changes when the front desk is not involved at all in registration. That shift changes the whole feeling of connectedness with a hotel. The first room we got was supposed to be a suite. It was in that dark part of the hotel someone else mentioned in another review. Basically it was the same size room as a double, except that a wall closed off a small section with a day bed. So they called it a suite but the living space was actually smaller than their regular double. That wasn't the worst of it. Their was a really bad odor in that wing--maybe a disinfectant. It never did go away. The worst part of it all though, was the noise. The hotel is next to a historic building so they are doing a lot of construction. Out on the street it was heavy machinery. In our room there seemed to be one man with a hammer and a strong arm. He never seemed to stop working in the day. When we came back from Machu Picchu, we received a much larger suite in the historic section because we had complained. It had a certain charm, the odor was gone, but the construction was formidable. The men worked long into the night. The beds were really saggy. We never could talk the front desk into a larger bed for both of us. You might be asking by this point why we didn't just move. We had quite a bit of alditude sickness. If we had felt stronger we would have changed hotels. Maybe the best bet is just to try somewhere else. All that said, the location was great.
Nice for sure !
We had a really nice time at this hotel, it's close to the square and from the other hotels we saw I think this was definitely one of the best. The best room was on the ground floor in the court yard opposite the reception area. It was meant for disabled travellers and the bathroom and bedroom were enormous. The restaurant is not amazing, but there is a very flash restaurant next door called Don Antonio or something. Fully booked by the evening so try to get reservations earlier on.
What a dump!
We booked at the Picoago because it was touted as a luxury hotel. The room was dark with a window into an alley, 1970's decor, smelling strongly of mold and must. The staff were indifferent and rude. The walls were so thin that we were kept up with elevator noise, and we could not watch TV even at a low level without disturbing our neighbours. Certainly they do have a lovely courtyard with rooms adjoining, however, they also have an old dumpy wing which has no courtyard (and, not surprisingly, is not disclosed on the website). We were very surprised to be hurried past the courtyard rooms and led into this darky dingy wing which we never knew existed. Do not go here. We were not happy to have paid as much to stay here as we paid for the local Libertador, which is much more professionally run, cleaner, and hospitable.
I stayed at the Picoaga Hotel for 4 nights. The ambiance of this property was one never to be forgotten. The archatecture leaves one awestruck. The meals were great and the staff was more than helpful. They were always there to great us each time we arrived and my bags seldom hit the ground. The hotel is most comfortable and clean. My room was always cleaned and tidy each day when I returned from my touring. I would recommend this property to all and I will be staying there for sure from now on with my groups. The office desk is 24-7 and they speak good english
Nice hotel, not too touristy
We stayed for 2 nights before the Inca trail and 2 after. Smart, clean hotel, with good sized rooms, excellent bathrooms, huge breakfasts, lots of polished floors, staff very helpful - sorted out our flight problems after the collapse of airline - Aerocontinente.
Looks as though it should have a great atmosphere, but perhaps those floors are a bit too polished.
Would definately stay again.
An excellent choice in Cusco
The Picoago Hotel is an excellent choice in Cusco! I had booked this Spanish colonial hotel by contacting them directly through email. When I asked if they had a room that could accomodate my husband and I and our 2 children in one room, they immediately offered a 'triple' at a discounted rate. We also followed Frommer's suggestion to request a room in the 'old section' and when we arrived were shown to an enormous room with 14 foot beamed ceilings, thick plaster walls and floor to ceiling windows with heavy shutters. The room had 2 queen beds plus a sitting area with a couch and 2 chairs. When our boys decided they couldn't sleep in the same bed, the hotel immediately brought up a third queen size bed--the room was big enough to easily accomodate it. Our room was on the street side, but with the heavy wooden shutters, windows, and thick curtains the street noise did not affect us. Delicious chocolates were in a welcome basket in our room, and the lobby has a constant pot of coca leaf tea going
The interior courtyard is lovely, the hotel quiet and serene, and the staff was very helpful and friendly. The location couldn't be beat and frankly far superior to the Libertador's. Plaza de Armas is just 2 blocks away, close enough so the walk home from dinner doesn't feel too long, but far enough away that you're out of the fray and its fairly quiet. This hotel was a great place to come back to after sightseeing all day.
The travel agent in the hotel is extraordinary, very nice and very helpful. When we realized our original plan to visit Pisac on Sunday wasn't going to work, and we realized this on Saturday morning, we asked her if she could help us. While she couldn't get us on a group trip with that late notice, she arranged a private trip, securing an English-speaking guide, driver and tourist van within 30 minutes! She also helped us straighten out a LAN Peru problem. Fantastic.
The only issue we had with the hotel is that sometimes you needed to wait an extremely long time for the hot water to come up. And the room could feel a little chilly late in the evening; however they supply thick wool blankets and a space heater for a little extra warmth. Housekeeping also noticed we were using the blankets and the space heater, and a second space heater appeared in the room on the second day.
An excellent next choice if you don't want to spend the money for the Monasterio. My family loved this hotel.
We couldn't get into the Monesterio so the Picoaga was our second choice. Perhaps it turned out to be advantagous after all since this hotel is located much closer to the central square. This is especially important at night when one has to be careful walking around Cusco. You would never want to stay directly on the central square since it would be far too noisey.
We had a delightful time at the Picoaga and it began with a lovely check-in where we were promptly given a steaming hot cup of coca leaf tea while sitting on couches in the lobby. I was impressed with their desires to be sure that we were as comfortable as possible.
We had asked for a room away from the street (after reading Frommers recommendation) and were ushered to a very quiet room in the back.
Their was a small entry area with couches that could be pulled out into beds and a writing desk, and mini-fridge that was seperate from the bedroom beyond. Our king sized bedroom looked over an interior courtyard and the decor was average/clean. The same was true with the bathroom. Electric currant was both 220v and 110.
Breakfast buffet was included and supplied both hot and cold breakfast items. Service was always outstanding.
Next door to this hotel is an internet cafe with high speed connection and a few doors down is a dinner place hosting a cultural show of music and dance. The dinner is an extensive buffet with a cold table, hot entree table and a full dessert table. Servers at the hot table made sure that the items were fresh and that items were in good supply. Although it was a very touristy thing to do.....we did enjoy the show and the food was above average for a buffet service.
The excellent travel agent inside Hotel Picoaga
My boyfriend and I stayed at Hotel Picoaga in April 2004 for 3 nights. The hotel is located just off the main square, away from the hustle of the street vendors. The room was of a good standard, clean, with the usual amenities (hair dryer, cable tv, mini bar, room service, and toiletries). The Mirador restaurant on the 4th floor offers an excellent view of the main square and the surrounding hills. The food is good, and very good value. At around 8pm there is live music.
We made the mistake of hailing for a taxi upon our arrival at the airport (rather than have one booked by the hotel), and on the way to the hotel, the taxi driver called up his travel agent mate. Before we even stepped inside the hotel, the travel agent ordered the porters to take our suitcases away, then asked for our passports and insisted on doing the check-in for us. He then sat us down and started bombarding us with tour offers, and trying to pack three tours for the three days we were there, and want the money there and then. We told him that we'd like to wait and see how we'd react to the altitude first, and then perhaps call him back. He seemed rather annoyed by this, and unfortunately we were given our key and room number at this point. After an hour or two, while we were resting, the phone rang but hung up when I picked it up. We suspect it was the tour tout.
One excellent point about the hotel is the travel agent located on the right-hand side of the courtyard. After having had a chance to rest and get used to the altitude, we went and asked for information regarding city tours and advice on how to get our train tickets to Machu Picchu (which we had booked online from the UK). The lady (whose name I can't remember) was extremely kind and helpful, and arranged all our tours for us. Our city tour cost US$20, and was with one of the most informative guides I've come across. The Machu Picchu package cost around US$90 (around US$180 with the train ticket), which included the tour guide, return bus tickets, and lunch. She also arranged the cab to take us to the train station to collect our tickets (which involved a complicated queuing system in a little office inside the station). The next morning, she arranged the morning call, picked us from the hotel at 5.30am, gave us the necessary instructions for our trip, and then met us at the station in the evening. She also reconfirmed our flight back to Lima the next day, and offered to take us to the airport! Having her around made such a difference to our stay, and even if you don't stay at this hotel, it's worth while having them arrange the tours (their prices were exactly the same as what the tour tout was offering).
When we were waiting to be taken to the airport, we saw two groups of people who were waiting to check in. They too, had tour touts explaining to them the absolute importance of booking their tours with them due to the restrict number of places etc etc etc. It is so important to rest for at least 5 hours after arrival and drink lots of water if you're flying in from Lima so that your body adjusts to the altitude. We didn't have any serious problems with altitude sickness (only a slight headache and being out of breath after walking for a minute or two the second day), but it definitely wouldn't have been a good idea to go for a tour straight after our arrival as "recommended" by the tour tout.
TripAdvisor Reviews Hotel Costa del Sol Ramada Cusco
Travel Blogs from Cusco
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