Hotel Apple Inn
How has this hotel rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Wheelchair accessibility
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Historical Traveler Reviews Hotel Apple Inn Amsterdam
Overpriced horrible hotel
The hotel is quite far from the central station. It does not have a lift and the stairs above the first floor are narrow and hazardous, especially when carrying luggage.
We were asked to pay for the entire stay even before we put our luggage in the room. The room was cramped with furniture carelessly dumped in, with no space to move. The ceiling was damp, the room musty and the linen shabby and torn. It did not resemble the pretty picture on their website. The TV was not functioning properly and the sound kept going off every few minutes.
Overall, the experience was most unpleasant. The hotel is poorly managed and overpriced, at more than 50 euros per person per night. The receptionist was indifferent to our complaints and told us that she "didn't care" if customers didn't like the hotel.
I only wish I had seen the reviews on this website before staying at the Apple Inn at the weekend. True, the location is quite handy, being just a short walk from the nearest tram stop. On arrival we were greeted by a most unfriendly receptionist who made us pay for the room before we'd even got the key...usually I thought you paid when you checked out? She told us that there would be a 2% charge for using a credit card, plus the 5% tax on top...fair enough. Then she charged us 50 cents for a small map of Amsterdam. It seemed to be all take take take so far, and there was no warmth in her greeting so we were already disappointed. She gave us the key to our room which was basic to say the least, but it was clean and at the back of the hotel. We did, however, notice the fact that the hotel seemed to be undergoing renovations with pots of paint and dustsheets lying around. I think this fact should definitely be posted on their website and they could at least offer a reduction on the 'not so cheap' rooms for the inconvenience and messy look of the hotel.
Breakfast was basic but at least included in the price of the room, I wouldn't have wanted to pay extra for it. We had returned to the hotel on Friday night and could smell bacon, so we got all excited about the prospect of a cooked breakfast but I think it must have been the night receptionist cooking himself a little snack!! All-in-all, we didn't have to spend much time in the hotel because there was so much to do in Amsterdam on our first trip, but I won't go back there and would advise anyone to think twice before booking there.
The title to my review ''never again'' will give you a brief insight into the weekend my partner and I spent in the Apple Inn!
We arrived to find the entrance door locked and had to press the buzzer and wait till the receptionist came and let us in. On entering the entance hall it was obvious that this hotel was in need of an extreme makeover!!
We were given the key to our room and told to follow a coridor to the second staircase and we were on the second floor!! Everyone knows the staircases in Amsterdam are narrow so you can imagine how difficult we found carrying our suitcase and bags while trying to step over paint pots, and decorating tools!
We finally got to our room to find that the decorator was still sanding the inside, there was dust and rubbish everywhere and she gladly picked up her ladder and dust sheets and left the room expecting us to stay in it!
Upset and angry we spoke to the receptionist, who shrugged his shoulders to it basically. he said that if we cancelled to move elswhere we would have to pay for the first night regardless. Then he phoned the manageress who came on the phone to me to say that we wouldn't get any refund because we had to give 48 hours notice- which was impossable as we didn't know 48 hours previous the hotel wouldn't be fit to stay in!
We were then offered another room up the first staircase which we accepted. It was a far throw from perfect but alot better than the first room. The room was very small and dated, the shower was spacious but if you moved the shower head in any direction you were liable to have a flood! The benefits of the room were the balcony and chairs- but when we looked the view was of the flats opposite which looked right in their bedroom and living room windows.
The breakfast in the morning was european- offering bread, cheese, yougurt, tea, coffee and juice. The toaster was broken so melba toast was given instead, which you needed a pint of water to swallow it with.
The cleaner for the hotel came in when we were still in bed and apolagised but still returned to try again fifteen mins later for another look!
The only thing this hotel had going for it is the tram which stops two mins from the door and takes you right to the centre.
All in all, I will never go here again and wouldn't advise anyone else to either.
Avoid like the plague
i am not fussy in were i stay and only use my hotel for a bed but the apple inn was awful. we arrived at the hotel and was almost overcome by the musky/b.o smell that lingers throughout the hotel.
we were put to our room and after clambering over all sorts of rubbish we finally found it only to find we were sharing it with the painter and decorater who was still inside working and his partner outside with an industrial sander. we helped the painter remove his sheets and ladders etc from the room before pondering our next move.
by this time my girlfriend was in tears we asked to cancel but were told we would have to pay the full rate. we had no option but to stay and were moved to another part of the hotel which could be described as ok( that would really flatter it though)
the hotel is quite a distance from the centre of amsterdam but there is one plus point a tram does run right by the hotel.
so to sum up, DONT GO HERE.
Comfortable and clean
We were staying in APPLE INN HOTEL for the first time and we are happy with our choice. It´s a small, but very comfortable hotel. The staff gave us a lot of tourist information about Amsterdam and the cultural life.It takes about 15 min to walk to the center of Amsterdam, also tram is very convenient and quick. Our room was clean and quiet. We definitely recommend this hotel.
I stayed here with my sister and friend in October and we were not overly impressed. On check-in the room we were given was on the top floor, up two very steep flights of narrow stairs. The receptionist was almost pleased to tell us there was no lift with a smart retort of 'that's ok isn't it?' when I showed a look of horror!...No, I screamed silently considering the weight and bulk of our backpacks.... I would have liked her to try and lug that thing upstairs!!!
Although the room was big with 4 single beds and ok sized bathroom the overwhelming smell of VOMIT turned us off. Someone had clearly had too much Heineken and left a deposit in the room that had been cleaned up but the smell was still very overpowering...Not only that, the room was on the street side and unbelievably noisy with the window open. We asked for another room and got a much smaller room on the first floor but it did have a balcony and was on the garden side so it was quieter. The bathroom was very cramped - one person at a time with a sink, toilet and shower stall. The shower head spurted water out every which way but down, and because the nozzle was located so high up we couldn't reach it to fix it! Also, the space for the shower stall was so narrow with no depression for the water to flow down the shower curtain stuck to your body the whole time and the floor got wet as it slowly drained away. The sheets on each bed were clean but ripped and housekeeping 'forgot' to clean our room or make the beds on the first day. The lightning was sparse and very dim and overall the whole hotel needed refurbishment - it's definitely stuck in a bad 70's decor.
The breakfast was average with the typical European buffet of smallgoods, cheese, breads, cereal, yoghurt, boiled eggs, juice, coffee etc but some new toasters that didn't take 30 mins to toast bread would have made things easier. Being in the room directly opposite the breakfast room was not great either as the kitchen staff made so much noise clinking glasses and stacking plates it was impossible to sleep in.
There was one particularly helpful receptionist who explained the maps, tram stops and places to visit and even lent us umbrellas when it rained but the other 2 ladies were not exactly friendly. They did book the shuttle bus back to the airport for us but it seemed to be a bit of a chore for them to do it.
Overall, OK place if you are budget conscious, don't mind staying a little way out of town (the tram stop was only 5 min walk away and goes right into the centre of the city anyway) or want simple rooms with no embellishments.
NOT the best place to stay if you want a modern, comfortable hotel with good-sized bathrooms and plush linens, and definitely not the place if you are not keen on going up and down stairs.
the rooms were very dissapointing,they were damp and very dull looking with cigarette burns on the bed sheets !!!! the room did not look the same as it did on the internet. The breakfast was very nice,the staff were ok,hotel a little out of the way but nice to walk into vondel park and the trams were close by. I would give it a 4 out of 10 rating . Over all if you want budget this is great but if you want comfort avoid!!!!!!!
I had a reservation with the hotel for 5 of us staying there in a family room. But when we got the room, it was disgusting. Mold on the ceilings, unknown stains on chairs and floor, paint peeling off, beds where you can feel the springs poke through, huge mosquitoes and the smell of smoke was overwhelming..when we requestede a non-smoking room. From the internet, it looked pretty good. But looks can be deceiving. I would never ever recommend this place to anyone. It should be closed for remodeling! Talk about health code violations... We decided not to stay another minute and we moved to a nice Ramada across the street.
More then you pay for
Stayed here one New Year. The place is basic but clean tidy. Whilst the location is about 20 min walk (if you go the right way) to the centre it still is a perfect location. Next to the huge Park and local shops and restaurants and only 5-10 minute tram ride away from city centre (if you dare go near a tram track in fear of your life).
The price for what you get is reasonable and you will find it hard to find a hotel in the dam that's just as clean and spacious for the same price. But you may find one closer to the action. Personally I say stay at the SAS Radisson bang in the centre of everything for £60 (sterling) per night but if you only wanna spend £30 per night the Apple Inn odes the job. In fact im staying there again in July 2004.
I'll start with the positives! The Apple inn is in a lovely residential location, just a minute away from the beautiful Vondelpark, and there are a number of very nice restaurants and cafes within a short walking distance. Close to a tram stop which will take you to some of the best museums and art galleries, or into the centre of Amsterdam, and the train station. So if you like staying in a quite area, this is a good place to stay!
On the flip side of this great location, the rooms (or at least room number 26!) at the Apple inn are pretty basic. You have a TV, shower, bed (uncomfortable), 2 chairs (uncomfortable), a small writing table and a small closet. There are NO tea/coffee making facilities in the rooms - we found this a small but unforgivable detail!
The room's decoration was also not great - the wall was painted half grey/brown and half cold blue. It was a little bit like a prison corridor in fact...
Can't give any info on breakfast as it wasn't included with our deal, which we got cheap on the internet, so check that before you buy. It wasn't too much of a problem though, as we had a nice walk through the park to get breakfast in a cafe.
It should also be mentioned that the website we first saw the Apple inn on said there were views "overlooking the park" - this is untrue.
Oh, and would it kill the receptionist to smile?
On the whole, a great location, but a sparse room.
TripAdvisor Reviews Hotel Apple Inn Amsterdam
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