Hotel Adagio, Autograph Collection
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How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- Multilingual staff
- High-speed internet in room (surcharge)
- High-speed internet in room
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Historical Traveler Reviews Hotel Adagio, Autograph Collection San Francisco
This is a great hotel and reasonably priced as well. Large, spacious rooms, has internet access computers in the lobby, great breakfast and coffee in the lobby along with an awesome new gym. The Cortez restaurant is a popular hip new restaurant that's great to have dinner and/or just drinks at. I would definitely recommend this hotel to others!
Love the Adagio!
I loved staying at the Adagio with my girlfriends! Perfect location- close to great restaurants, nightlife, chic lounge area in the hotel with a fabulous restaurant.
I spent a week at the Shannon Court based mostly on the photos and promos I had seen. After a long trip across the country I arrived and had to literally search for someone to check me in. The main entrance was wide open, but the desk clerk was in some back office eating. He was annoyed at me for disturbing him, and it was all downhill from there. The room was small and looked into the back of apartments with facing windows, so I could never leave the curtains open. The elevators were small, slow and dirty. Security is totally non-existent. At all times the front door to the lobby was wide open, and there was rarely an employee anywhere in sight. I was miserable all the time I stayed at this place, and they failed to give me my wake-up call on my last day, so I nearly missed my flight. There are lots of better deals in San Francisco, and I'll go back to the ones that I know in the future rather than ever take the risk of winding up a dump like this again.
Hotel Adagio is a really horrible hotel
Hotel Adagio has a great location, the rooms are clean and have hispeed internet, and it has a hip bar, but that is where the praise ends.
Despite reserving a king, we arrived a received a queen room. Okay - no problem, we adjust to that kind of thing... But here were the issues: -the rooms are pretty bleak albeit modern --browns, oranges and greens of the 70's. -this morning, the morning of our departure, 0 water pressure in the bathroom. -the parking is ridiculous - there is a lot next door that has a flat rate of $20, but they have worked out a deal with Adagio, so that if you are staying at the hotel, YOU get a BONUS rate of $29. Sound fair? -the service is poor. The valet (after paying to $30 to valet, as it is the only option), took my bags but left my husband to carry his own...and was nowhere to be found when we needed our car. --I checked in at what was 3:00am in my time zone, wanting to get into my room, and there was just 1 person at the desk, despite having a fully booked hotel. The phone rang 4 times as I stood there waiting for my room card, and he had to keep answering it... After the 3rd call, he said 'it rings again, and you are answering it.' Interesting sense of humor... There are so many great hotels in this area (I travel here on business all the time) at the same price point -- I highly recommend not bothering with the Adagio.
My Husband and I recently stayed here during the Sanfrancisco heatwave and the lack of AC was a killer, the staff did provide us with a fan and the offer of trying a new room.
On the plus side, the room was very spacious, storage was behind the door which left more room in the rest of the space. I personally only need one vanity area in the bathroom as I dont bring my whole bathroom with me! The internet connection in the loby was a great find and the restuant was so different, what a great concept food to share, encouraging talking to your partner and then you get to eat all the dishes you fancy rahter then having to narrow your choice down to one dish. Oh and the Bar - great place tell them what you want and they will do it rather then them telling you what they have. The loaby is relaxinf and the staff were very helpfull from taking luggage for the day to booking the cheepest shuttle to the airport. Would go again if they put in AC which i think they will have to.
Accolades for the new and hip Adagio!
My husband and I recently stayed at the Hotel Adagio and enjoyed it very much. Many of the issues that previous reviewers described have since been addressed. The construction has been completed and we found the lobby, restaurant and rooms very comfortable, with great decor and cool lighting fixtures. The windows closed out a great deal of the city noise, however for those extra sensitive, ask for a room on an upper floor away from the street. The hotel staff very friendly and prompt.
Our room was nicely decorated, had all the amenities and down bedding -- a plus in my book. We had a terrific meal in the hotel's restaurant, Cortez. It has a really innovative menu and the service was terrific.
The soup shots and the sugar and spice beignets are a must!! Great reasonable wine list with the majority of wines going in the $20 and $30 range and a nice selection of wines by the glass for under $10, a rarity in San Francisco. It is also a great location for going to the theatre and for downtown shopping. Bottom line - a great, new and hip addition to San Francisco's downtown hotel scene.
A work in progress--not for allergy sufferers
We stayed at the Adagio for a week in early August, and I agree with the other reviewers. It doesn't deliver what's promised. Other assets not mentioned: large rooms, internet access off the lobby. But otherwise, the staff needs customer service training. When my teenaged son woke up the first morning with terrible head and chest congestion, I realized the pillows were feather. They had no synthetic pillows. At first they denied they were feather and then acted surprised that I would even want something different. I always ask for feather pillows/comforters etc. to be replaced when I travel and have never had a hotel act like I'm out of my mind. So my son slept with no pillow (and his congestion got better). We probably should have changed hotels. Overall, the front desk personnel were not terribly friendly.
I have to agree with the previous review. I was dumbstruck when I saw the bathtub. It's amazing that they would spend the $$ on cool, funky light fixtures but leave the grimy, rusty (literally) bathtub. The pros: the lobby, Aveda products, new furnishings, close to Union Square. The cons: no ice machines accessible to guests, mildew smell in the bathroom, no air-conditioning, single-vanity in the bathrooms, no place to stow clothing (no luggage stand, no chest of drawers), instant coffee in rooms, aged construction coated with new paint.
About the no AC - there was a warm spell when we were there and it was burning in the rooms unless we opened the windows and had to deal with the street noises all night.
Another note - I asked if all the construction was complete before making the reservation and I was told that it was. It isn't. There is still very loud construction going on in the lobby. The lovely lobby was difficult to enjoy with all the noise from the power equipment.
Not Quite As Described
Boasting an 11 million refurbishment, the newly opened Adagio hotel seems like a good idea that ran out of money during execution. Though I stayed during the soft opening, my main problems were not with the staff which were, if a little overwhelmed, basically OK. The problem was the rooms and decor. You'd think after 11 million they'd have new bathtubs, but the tubs hadn't been changed and were uniformy dark and dirty. The ceilings had the popcorn finish you'd expect at a Days Inn... overall the feeling was an attempt at a chic modern hotel that fell woefully short in execution and design. At the promotional rate of $139 the juunior suite wasn't a bad deal (it is the one featured in the photos), but when the hotel prices rise post the special opening, I'd say the Adagio is clearly a case of unfulfilled potential. The best bits of the hotel are the lobby. The rest has the feeling of a Holiday Inn.
Very clean, beautiful view, quite expensive
We stayed in the penthouse suite. They gave us a huge discount on the price, but it was still quite expensive. But it was sooo beautiful! There was a stone fireplace in the huge livingroom. It was tastefully decorated with soothing colors. The bathroom, walk-in closet and bedroom were also enormous. The staff was super friendly, especially the doorman with the cowboy hat. The beds were comfortable. The suite had a large balcony with a table and chairs. There was a stunning view of the city. I probably wouldn't stay there again because it was so expensive. I would stay near North Beach. But the Shannon Court is great if you want to be downtown and you don't mind spending the money.
TripAdvisor Reviews Hotel Adagio, Autograph Collection San Francisco
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