Great Stay

As a travel agent, I am accustomed to the finer hotels at lower rates. We were not offered a discount at this property, however, it was a perfect stay and at a great price. The front desk was extremely accomodating, the cleanliness of the room far surpassed what I had expected, amenities in abundance and the location, being right off of the expressway and behind a shopping mall was fantastic. There is an Italian restaurant on the property, full service kitchen in each suite and a pull out couch in the living room. I was very reluctant to stay at this property, however, if it had not been for the feedback of Traveladvisor customers I never would have stayed there. Thank you and keep them coming!

Excellent Hotel in Raleigh!

Spent 2 nights at the Homewood Suites Crabtree in September 2005 and could not have been more pleased! We stay in hotels approx. 7-10 nights a month and are very,very picky about cleanliness and we found this Homewood to be fresh & clean, with sparkling floors, carpets, elevators, and fresh new looking decor & a great sleeping bed with loads of pillows & nice linens. Great bathroom, with vanity/sink separate from toilet & tub/shower & lots of thick towels. Our suite had, in addition to a living room & kitchen with eat-at counter, a separate walled off area with a desk & computer hook-up & phone, so that a person could do some work & be a bit away from the living room action. We like this suite set-up where the living room & bedroom each have a window and in our case we had one at the office area so we had 3 windows! Very nice! It is always a pleasure to stay at a hotel where you wish you could stay longer...this is such a hotel!

Unexpected

We stayed at the Homewood Suites August 6-7 and again on 11-13, and I have to say that I was pleased with the unexpected class of the hotel. Our suite was at the 5th floor, overlooking the pool, and beyond it, I believe a man-made lake. The hotel was in prime location, and it seems that whoever built it cut out a space in the midst of dense trees. So when we look out our window, we feel like we're snuggled against a forest.

The suite had two areas, the living area and the main bedroom. The living area had a sofa covered in classic striped of green, red and yellow-gold. In front of the sofa is a remote-controlled TV. The windows reach up to the ceilings framing a glorious view. There is a refrigerator with an ice-maker, adjacent to the sink. The cupboards hide pots, pans, china, and glassware. There is a microwave as well as a two-burner range, plus a bonus dishwasher! They even provide you with dishcloth and soap. In the same area, there is a large built-in table equipped with computer connections. The bedroom is big enough to accomodate a king-size bed, two end tables and a big tv. The mattress was comfortable and the room was clean. The bathroom has a tub-shower combination, with a spacious sink area.

The entire hotel was decorated in classic/traditional elegance, and not tacky at all.Breakfast is free and offered good and ample choices--not spectacular but quite filling.

But I think the most unexpected of this place is the service.

The first time we checked in on the 6th, it was past midnight because of airline delay, and when we told the front desk clerk our troubles, she asked us if we wanted to have a much later check-out than usual (regular check-out is 12 pm)-thinking that we needed extra hours of sleep. She was very helpful and eager to please. When we came the following weekend, we were greeted by very courteous and friendly desk clerks who made us feel at ease.

Overall, this hotel is an unexpected surprise. I highly recommend it, especially to families who would like to save expense on eating out. I travel around the world and stay in different hotels, and this one can compete with the high-end hotels out there.

A comfortable stay (once we get there)

Upon arrival at airport, we picked up courtesy phone to call for complimentary shuttle ........ and our reply was "this is wrong Homewood Suites ........ we have no reservation for you ........ and by the way, the Crabtree location does not have complimentary shuttle ..... people are always reading this on internet ....."

After our $30.00 cab ride from airport with a wonderful young man from Kenya driving, we arrived, checked in to a very comfortable room. The Mrs liked the French stylings, and I wondered how nice the see thru fireplace must be in winter. Breakfast hot, lobby cozy, and location good for shopaholics.

A very good value, and would stay here again

Very, very good experience

I travel to Raleigh, NC frequently and always try to stay at the Embassy Suites Crabtree. It was booked the weekend I wanted to stay and I went shopping around for another Hillton Brand hotel (gotta get those points!). I stumbled across Homewood Suites and from start to finish, it was outstanding in every way. High quality, good value, and convenient. It is a bit hard to find but that shouldn't take away from anything - it's right behind Crabtree Valley Mall off of Highway 70/Glenwood Avenue.

It reminded me of a lodge up in the mountains. Beautiful. Very clean. Great staff. Comfortable beds. Outstanding hot breakfast in the morning (eggs, bacon, waffles, etc...)

It is not full service like an Embassy Suites because the "free" drinks and made to order breakfast are not available although the free drinks are offered Monday through Thursday. It does not have an on-site restaurant, though I highly recommend the Tavola Rossa italian restaurant that is right next door. If you like Italian food in an eclectic atmosphere, go there. Tip: it is not a place to take children - entrees run about 15-25 bucks and it's more of a romantic place and not a family restaurant.

From now on, I'll try to stay here instead of the Embassy Suites at Crabtree.

Nice hotel!

My husband and I stayed here while teaching a workshop. The hotel is lovely, inviting, and comfortable! The service was very good and the complimentary breakfast was varied and good. The meeting room was light and airy, with glass doors opening to the outside so we could get fresh air and hear the birds. The hotel is easily accessible but not right on the highway, so there was no road noise! Even with the window open! Also the view from our room was of trees rather than traffic. So much nicer than many hotels I've stayed at! As mentioned in other posts, the mall is in easy walking distance with nice selection of restaurants, as well as a good Italian restaurant right next to the hotel. And with the kitchen area in the room there is somewhere to refrigerate and reheat your "doggie bag" of leftovers to eat later. The hotel "store" also had a small selection of easy to prepare foods that you could purchase in a pinch. There was a television in both the living room area and the bedroom, so we could both watch something different. My only complaint was the pillows--they were too big and hard.

Great Place to stay

My stay was from May 15 thru May 22, 2005. The trip was for pleasure and fact finding for possible relocation after my retirement. The Hilton Homewood Suites is clean, the staff is nice, helpful and the breakfast every morning was great, good food and the evening meal with wine and beer was an opportunity to meet other guests. The location is excellent for traveling to other areas near Raleigh. The hotel sits directly behind the mall, which made it easy to find my way back as everyone in the area around Durham and Chappel Hill know how to get to Crabtree Valley Mall.

I wouldn't stay anywhere else if I were to visit Raleigh again. My visit has hooked me on staying at the Hilton Suites now whenever I travel in the future. It is great to feel like being at home than in a small hotel room looking at a bed all the time. The livingroom and kitchen really added the special personal touch to our stay. My son came down at the end of the week and just loved it. You can't find a better place to stay in Raleigh, NC.

I give it an A++++++++++++++

Great stay in North Raleigh!

We stayed here for three nights with two small children in a one bedroom (two doubles) suite - perfect since after the kids went to bed, we had the separate living room with full kitchen for ourselves.

The room was spotless, staff very friendly and helpful and the full breakfast buffet was great (especially the make-your-own belgian waffles). The outdoor pool looked very nice, but it was closed for the season during our stay. The North Raleigh location is perfect as it is in a lovely part of town yet very convenient to the beltline (I440). I would highly recommend this hotel and would definitely stay here again.

Very pleasant stay, Great Location

My family and I just returned from a 2 night stay. We stayed in a 1 bedroom suite with 2 double beds and a double sofa bed. The kitchen area had a full size refrigerator with ice maker, a dishwasher, microwave, coffee maker and a single basin sink. The "suite shop" at the front desk had drinks, snacks and microwaveable foods available for a decent price. The location of the property is convenient, right off of I-440. There are, however a few turns to get there and it was a little confusing. The hotel sets on top of a hill and is very picturesque. There is also an excellent mall right across from the hotel. The staff was very friendly and helpful.

A hot breakfast is included in the price of the suite and it was very good. Foods served over both mornings were scrambled eggs, sausage, waffles, bacon, biscuits, muffins and pastries. I only have 1 complaint. The beds were not very comfortable, they were extremely hard. Just a final note of interest: Balconies are only available in suites with king size beds.

Almost like being at a lodge!

This hotel is a gem! Immaculately clean, friendly, excellent service - beautiful, quiet lodge-like setting. Chateau-like architecture.

Gorgeous lobby with huge fireplace. Steps from Crabtree Mall and the interstate. The suites are lovely, spacious, and comfortable. Beautiful wooded and lake views. The breakfast buffet is excellent. I know of no better place to stay in Raleigh!