Holly House Hotel

Address: 20 Hugh Street, London, England, SW1V 1RP, United Kingdom | 1 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 1 star hotel, located in the Westminster/Belgravia area of London, is near Jack the Ripper Walking Tour with Golden Tours, London Tourist Board, Southwark, and Queen Mother Sports Centre.
Map this hotel

Photos of Holly House Hotel

    View all photos
         

      Historical Traveler Reviews Holly House Hotel London

      Stay away... you deserve much better!

      from

      On Friday June 25th 2004 I get to the Holly House Hotel. I hand in to the guy in the front desk my confirmed printed reservation. He takes a peek at it and says: "It's cancelled."

      At first I thought that there had been a mistake or a misunderstanding, for I didn't have any notice on this "cancellation". I call my boyfriend who was the one who did the online reservation and who was coming later to see if he had any email confirming this "cancellation". "Nothing", he replies and he says that he would call the hotel directly. A more mature man comes to the front desk and I try to explain what was going on. He confirms that my reservation is "cancelled".

      Apparently with the excuse of having some heating system problems they had cancelled my room (a double one), without any prior notice. I couldn't believe it cause they had two huge vacancy signs outside. They had triple rooms but they wouldn't fit me in because it was too 'expensive' for them.

      The phone rings at the hotel and the mature guy (the manager) picks up. I new it was my boyfriend asking for explanations and I see that after the manager listens for a while, he holds the phone away from his ear... he was not listening at all! When he hangs the phone I turn to him and say how unbelievable this situation was, and that it was not a way to treat a client. Nor he, nor the front desk guy didn't seem to care at all. They said that they had not made any charges on our credit card for our booking. That was about it! I exploded. How were they daring just to mention charges, when they were canceling a confirmed reservation!

      In the booking they ask for your mail and a telephone number where they can contact you. They also ask for a 48 hour notice in case you cancel. When I told this to the front desk guy he just replied that they never call any guest, and he didn't care about the 48 hour notice.

      All of you who are thinking of going to this hotel think twice, it is quite upsetting when you have the security of a confirmed reservation in London and then you get this treatment. I understand that hotels may have technical problems, but this is definitely not the kind of service attitude you would like to face.

      Claudia

      Mexico

      Centrally located

      from

      Helpfull and friendly staff. Centraily located, within walking distance from Victoria station. Most of the tourist attraction is in easy reach. Economic nice clean rooms. Rooms are a bit small but nicely decorated.

      Good for the hostel-bound

      from

      Pretty noisy, shabby, and small. But I agree that you get what you paid for, which is very little, especially in the off-season. We paid only about $130 for a twin room for three nights (less than $45 per night for two tiny twin beds). It's close to Victoria station. The staff is pretty friendly, though do not leave or expect to receive messages (there are also no phones in the rooms).

      What You pay for is what You get..

      from

      I do agree, that the rooms are not the most beautyful or large, but it has what you need: at bathroom, a bed and fridge. Upon arriving we were accomodated at small bedrood (size of bed is not suitable for two persons though!). But upon request we were offered a three-bed room without x-tra charge. The hotel is not topclass, but the hosts are friendly. Its a cheap way to stay central in London,

      Be Warned, Do Not Stay Here!

      from

      Do not stay in this hotel! It is a dump. The bathrooms are tiny and the rooms are in horrible condition. The room we stayed in smelled like bug spray and after arriving, they would not allow us to cancel when we were so disgusted by the conditions of the place. They sent us to check out several rooms and they were all horrible. DITTO to the comment about the bathrooms. Save yourself the trouble and go stay at the Comfort Inn up the road, it is closer and more conveniant to the Victoria Station. For a few more pounds, you will stay in a newly renovated place and enjoy an awesome breakfast.

      Don't Stay here. You deserve better!

      from

      Holly Hotel was the worst hotel I've ever seen. I can't believe they haven't faced legal action over claiming their room is ensuite. Their bathroom is the smallest I have ever seen (about 4 feet wide containing a toilet, sink, and shower) no shower door means your toilet paper gets soaked every time you use their facilities. Do yourself a favor and spend a few extra pounds to book some comfort in the seat of civilization.

      TripAdvisor Reviews Holly House Hotel London

      2.50 of 5 stars Fair
       

      Travel Blogs from London

      7th June. Shopping at Borough Markets

      A travel blog entry by dave-and-freda on Jun 07, 2014

      1 comment, 10 photos

      ... name, as the sign says, “Wild soil, wild beef, wild plants” Grrrrrrrrrrrr!

      While Dave was buying the meat, my eye was caught by a stall for sugar lovers, and I
      couldn’t resist a photo of their tiny cup cakes, they looked so pretty.






      Next he bought croissants for tomorrow’s breakfast from a stall with the hugest
      variety of bread I’ve ever ...

      A change of scenery…

      A travel blog entry by travelinturners on May 04, 2014

      2 comments, 26 photos

      ... next forty minutes we were paddled around lots of little canals with Mario explaining some of the sights along the way. It is definitely a pleasant way to travel and was thoroughly enjoyed by all.

      Once back on dry land we headed across the Realto Bridge and down to St Mark’s Square…the most famous area in all of Venice…and the busiest. There were groups of people everywhere including a Boys Choir from Georgia. They sang a ...

      Happy New Year!

      A travel blog entry by coiafamilyoe on Jan 01, 2014

      11 photos

      ... for tea at a Spaghetti House, yum.

      New Years Eve we visited the Cable Car in North Greenwich which Richard had wanted to go on since we arrived in July. Great views and cheap! We had to wait a little as when we arrived they advised that it was closed due to high winds. Luckily we only had to wait for about 10 minutes before it reopened.

      Then it was showtime. Richard took Tiffany to ...

      Last full day in London

      A travel blog entry by kamilchegirl on Oct 05, 2013

      5 photos

      ... back to our side of town and on the way we saw where the prime minister lives, 10 Downing Street. Once over on our side of town, we decided to look for a place to eat dinner. Maybe the Japanese festival got me in the mood for Asian food as I was hungry for Chinese or Japanese. We walked across the Westminster Bridge which was crazy too. Everyone was taking pictures trying to get Big Ben in the background. You literally had to walk and stop, walk and ...