Windward Passage Hotel

Address: Veterans Drive, Charlotte Amalie, St. Thomas, 00804, Virgin Islands US | 3 star hotel
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This 3 star hotel, located on Veterans Drive, Charlotte Amalie, is near Blackbeard's Castle, 99 Steps, Fort Christian, and Beracha Veshalom Vegimulth Hasidim Synagogue.
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      TravelPod Member ReviewsWindward Passage Hotel Charlotte Amalie

      Reviewed by stevensfamily

      A Great Hotel- Not a Stay and Play Resort for the Unadventurous

      Reviewed Jul 16, 2014
      by (4 reviews) Greenwood , United States Flag of United States

      Windward Passage is located in Charlotte Amailie on the waterfront. However, there is a parking lot and a busy road in front of the hotel. You have to drive or taxi to another beach. The hotel was under renovations during our stay. The second floor patio was being worked on. Our room (402) was on the fourth floor and we had a side view of the water and a baseball field. There was a game every evening during our stay except Saturday night. Neither construction nor the ball field was a problem for noise, because we beached it during the day and ate at great restaurants during the evening. Our room was clean and nicely decorated. Sufficient for 2 people. It had a large king size bed, flat screen t.v., free WI-FI, coffee maker, hair dryer and a very efficient air conditioner. The staff was welcoming and very friendly with offering us advice on what to do and where to eat while in St. Thomas. However, they work on island time, so don't forget to slow down and do not be in a hurry. The hotel also has a nice pool, great bar, spa, casino, but most importantly to me safe, clean and very reasonably priced. I would highly recommend this hotel to anyone who plans to get out and explore the 28 square mile island. There are so many beautiful beaches to explore, such as Magens Bay, Sapphire Beach, Lindquist beach, Coki beach, Honeymoon beach on Water Island and fantastic restaurants. The restaurants we recommend are Pesce in Red Hook, Hook, Line and Sinker and Pie Whole in Frenchtown, and Havana Blue in Frenchmen's Reef. If you want to go to a hotel and not leave the resort, this may not be for you. Even though, you can walk to several great restaurants and places to shop in the vicinity. We would stay here again.

      This review is the subjective opinion of a TravelPod member and not of

      Historical Traveler Reviews Windward Passage Hotel Charlotte Amalie

      Very Nice


      The hotel was very nice. The front desk was very friendly and had plenty of information. They helped us with any questions and even made reservations for us at a restaurant. The room was clean and we had a good view of the harbor, although our balcony was almost non existent. The pool was clean. Altogether it is a good place to stay on a budget. We had a very pleasant time.

      Good for what you're getting


      I hooked up with this hotel via Priceline, before I had a chance to check it out. Admittedly, I was worried after reading the Tripadvisor reviews of many who'd come before me. I guess the easiest thing is to start with the negatives I saw, or at least the things you'd want to know before going:

      1. It's not beachfront. It's (semi) waterfront--across a busy street from the harbor. If you're wanting a hotel "on the beach," this definitely isn't it.

      2. It's not a resort--in other words, primarily, it's a place to stay. I didn't go to the restaurant (I hadn't heard great things), the bar was ok, and they had a diving center which I didn't check out.

      3. The bathrooms are smaller.

      4. You're on a major thoroughfare, with lots of traffic, which you can sometimes hear in your room.

      That being said, here are the most positive things I can say:

      1. The rooms were clean;

      2. The staff to me was attentive (they upgraded me to oceanview when I asked, even though I bought through a discounter);

      3. It's close to shopping and restaurants downtown.

      4. It was fairly priced (I paid $100 off-season per night).

      Overall, it was good. My other visits to the Caribbean were based in Belize, in which many of the complaints written about this hotel (bad streets nearby, slow staff, etc.) was worse. I wonder if some of those complaints perhaps would hold true for much of the Caribbean--especially if you've not been before. Overall, if I wanted to do the same type of vacation that I did this time, I'd go again to the Holiday Inn.

      Ok...but not the greatest...


      We stayed at this hotel in February 2005. First warning- do not stay on the left hand side of the hotel (if you are facing the hotel, then do not stay in the rooms on the left). There is a club next door which plays music until all hours of the night- really, really loud. When we went to ask for a new room, they weren't surprised so we knew we weren't the only ones this has happened to.

      This hotel is not convenient to get to the beach. I recommend staying at the Sapphire Village Condo.

      Internet Access is nonexistent. It does not work. Do not believe what they say.

      The best thing about this hotel- the restaurants near by. Though part of the area does close down after 5 (the area behind the hotel), the best restaurants in town are only a few blocks away (if you're back is to the hotel, walk to your right two blocks. At the traffic light, cross the street to the other side and continue walking. There is a McDonald's there. There are four restaurants in the area that are to die for). They are absolutely amazing- when we switched over to Sapphire Village Condo, we realized how spoiled we really were. Cafe Amelie is the best advertised but it's not necessarily the best.

      Duffy's Love is a bit of a ride but worth going to for their wonderful drinks and fun atmosphere....


      Not that impressed, but okay!


      I guess the trip was excellent in the end, but you have to hear how it began... Back in March of this year, my mom and I decided to go on a Spring Break trip together being that it was my last Spring Break at Emory University. We decided to go to St. Thomas. After reading reviews on Trip Advisor, I decided that the Holiday Inn would be descent since it was close to shopping (i thought). Anyway, we arrived at about 2:30 since our Delta Vacations itinerary stated that check-in was at 3:00. After a 4 hour flight from Atlanta, we were pretty exhausted. Upon arriving to the hotel, we find out that check in (according to the hotel) is at 4:00. After showing them that the itinerary said 3:00pm, the hotel staff refused to give us a room, claiming the room had not yet been cleaned and there were not any other rooms available. The hotel staff was quite rude and refused to budge even after we notified Delta Vacations. Finally, at 3:30 our room was ready and all we wanted to do was rest. At the manager's reception, I guess the manager felt bad for providing such poor customer service, we were awarded with a huge bottle of Cruzan rum. Besides our initial incident with the hotel staff, everything else was good. The room was clean, no bugs, no pest, no smelly pillows, etc. We had a partial ocean view (see photos). My mom said that at times it was a little noisy if you are on the left side of the hotel. The airplane that lands on the water lands frequently and can be noisy. Since I am a hard sleeper, it did not bother me. They delivered a paper daily and the weather could not have been better. I dont know too much about the restaurant inside the hotel, we didnt bother eating there. There is a restaurant near the hotel Greenhouse (see photos) that was pretty good and many more mixed in the shopping district. There is one on St. John that is simply delicious (see photo). Before we checked out, the manager apologized again mentioning she was a little stressed, so all was well.

      As far as recommending this hotel, I would for those who come to St. Thomas to shop and not for those on vacation. My mom and I spent minimal time in the hotel. We were on ferries to other islands, shopping and checking out the beautiful beaches. We've already booked our next St. Thomas trip, but this time we are staying in St. John at the Westin. Feel free to email me if you would like any advice on places to eat or shop in St. Thomas or if you have any other questions about my stay the Holiday Inn :)

      Loved walking downtown St. Thomas


      My husband and I have visited St. Thomas several times on cruises for the day but never actually stayed there! What a beautiful island! Lots of great beaches. The shuttle to Magen's Bay was great and free. We went to Coki Point Beach a day, which was recommended by the locals and that was much more beautiful even than Magen's Bay!

      Found the hotel was acceptable as far as location and upkeep. The room was slightly smaller (mainly the bathroom) than others but overlooked the harbour where the ships come in and was nicely decorated, clean.

      Much of the staff at the desk were not at all trained to help find places of interest or interested in delighting the customer and being helpful. It seemed that when you would ask someone a question, the answer was different depending on who you asked. Considering who was the manager though it is not surprising. They were willing to answer the question but not real friendly or hospitable or realizing you were foreign in there land. We found to ask the other locals from downtown or taxi drivers for restaurants etc. Visit Gladys cafe for breakfast or lunch which was a pretty easy walk from the hotel and down a side street leading downtown. Good food and good price, nice atmosphere! Also Victor's hideaway was great for seafood and authentic sides although service slow but waitress very interested in showing us the tastes of the island ( this was recommended a taxi driver who was local.) Also the Greenhouse Restaurant was great for Happy Hours specials on drinks and appetizers. Good food too-also an easy walk from the hotel. Open Air restaurant and bar so you could watch the sunset and see the ships pulling out of port.

      The bar was good at the hotel and the staff was friendly-steel drum singer nightly in the courtyard area which is large and nice. The restaurant was fine but overpriced and on the inside of the hotel so not good views-definitely better places outside of the hotel. As a female, I felt very safe walking from the hotel to downtown alone in daylight. The back side of the hotel kind of scary and would not recommend going back there alone.

      If you are flying through San Juan, definitely make sure to pack a carry on with your swimsuit, shorts, t-shirt and coverup, undies. They lost my luggage for the first 18 hours and when I told the others that seemed to not be surprising! Don't find yourself at Magen's Bay in a swimsuit and sweats!

      Not a room I would choose again


      The price is okay, but if you are going to the Virgin Islands, skip this Holiday Inn and go for somewhere away from the junky alley views. I wish we had stayed at one of the places on the east side of the island, with a beach and a nice view of the water. I chose Charlotte Amalie because I thought it would be a fun waterfront shopping atmosphere similar to Savannah, GA. I won't make that mistake again.

      Will never return


      Stayed at the holiday in March. Very quite hotel not much to do. Had alot of concerns about security (there was none). Front desk and tour agent very rude. The nicest staff were the bartenders although the drinks were pretty lousy. Never ate in the dining area, did not look too inviting. Thank god for Glady's in the shopping area, great place to eat and also the Greenhouse. Spa area we never was able to get an appointment catered to alot of outside people that was not from the hotel. My husband and I stayed here as a last minute resort to attend a wedding at the frenchmans reef, spent most of our time there with the wedding party. St. Thomas is a beautiful Island and will return, but not here. Also the hotel is surely in need of renovations.

      Don't stay here.


      Terrible..don't stay here. I arrived at noon and they didn't want to check me in until the 4 PM check in time. I did a red eye from the west coast and let me tell you. After an hour and a half of waiting for a room, I demanded to speak to the manager....had a room in 30 seconds.

      My view was of the local crack houses and getto in the back. Pretty scary view and loud at night.

      Great for shopping. Only 2 blocks away. That's the only positive thing about this hotel.

      Pass if you can


      Stayed here on a business trip and moved after the first two nights.

      Rooms are old and outdated, as is the rest of the hotel. Very convenient to downtown shopping and the harbor, but other than that stay at one of the resort properties, especially if you are coming on vacation. This is NOT a good vacation hotel as they are far from a beach and get a lot of the noise and hustle/bustle of the downtown traffic. The front desk staff is friendly, but the staff in the restaurant is so slow and indifferent I almost felt invisible.

      Convenient hotel for shopping


      My husband and I stayed just one night at the Windward Passage, but would highly recommend it if you want to be near the shopping in Charlotte Amalie. We arrived late on a Sunday night, so things were pretty quiet around the hotel, but downtown is within easy walking distance and we found places to eat for dinner. Rooms are standard and good for the price; hotel is built around a courtyard with a nice pool area, and some shops, businesses and a restaurant down on the first level. We were able to leave our luggage with the bell captain the next morning which made it very convenient for shopping. We just walked downtown and explored all around before picking up our luggage and catching the St. John ferry. Staff was very pleasant, and the room was fine. We'd recommend it for the location!

      TripAdvisor Reviews Windward Passage Hotel Charlotte Amalie

      3.00 of 5 stars Good

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