Very average club floor

We stayed at this hotel at the Executive Club Floor but were not impressed. The room was spacious and the bathroom was big but that was all. The Executive lounge was small and seemed understaff, though the service was much better than the staff at the lobby. The hotel was a bit old and the decor was old fashioned. The hotel seemed to find special favour by many Indian and there was a quite well known Indian restaurant.

Great Hotel

My wife and I stayed there for three nights in February. Excellent hotel. Very clean and the staff are very helpful and friendly. Five mins from the Sky train station and about fifteen minutes walk from the Patpong night markets. Breakfast is very good with a huge selection. Things you must do when you get there. Visit the Vertigo Bar at the Banyan Tree hotel on the 61st floor. Magnificent views over Bangkok. Go there just before dusk and see the city in daylight and at nightime. Cabbages and Condoms restaurant on Sumkhovit Soi 12 is a must for traditional Thai food, ask for an outside table. Jesters restauarant at the Peninsula Hotel, although a bit more expensive, has superb food and a great setting over looking the river, again ask for an outside table.

A Well-Known Entity

Like most chain hotels, the Holiday Inn holds few surprises: it is big, clean and well-organized. There is nothing remotely Thai about the place and it could as easily be a 3/4* hotel anywhere in the Western world. This is a double-edged sword: comforting for some, antiseptic for others. Either way, you'll now what you're getting and the hotel is very well located in the heart of the Silom district, close to both the Skytrain station and the River ferry. Oh, and as everyone else comments: the breakfast buffets are pretty amazing! All in all, it offers good value for money but if it's a Thai cultural experience you're after, you'd be best advised to look elsewhere...

Scrutinise your invoices on check-out!

Having travelled to Thailand many times previously, last year (June 2004) we encouraged a group of our friends to come with us. We stayed for 2 nights in the Holiday Inn Silom.... the hotel was impressive, lobby clean and spacious, rooms nice and you were spoilt for choice at breakfast! We also had 2 great evenings in the hotel bar after our nights out. My only criticism up until this point would be that check-in was totally disorganised (at least to the lay person's eyes) with passports being passed between a gaggle of reception staff, none of which were communicating with us whatsoever. However, on day 2 whilst exploring the gadgets in the room (as young lads do), my nephew found his on-line bill which stated he had incurred a number of expensive'general charges' (circa £30 a go). We queried this with reception staff who just deleted the charge and walked away from us without an apology or explanation. We therefore warned the other 10 people in our party. Would you believe it, the following day we realised that 5 out of our 6 rooms had incurred these 'general charges'. I took my concerns up with the Assistant Manager who, whilst very pleasant, again just arranged for the charges to be deleted without question, apology or explanation. At this point we also realised that shots given to us for free in the hotel bar on our last evening had all been charged to one of our party. We distinctly remember these shots being free as we had refused them initially but staff pushed them on us saying "nah, free, free - for you for being good fun" to the point where we felt rude to refuse their hospitality. Unfortunately the Assistant Manager was reluctant to remove the cost of these shots from our friend's bill so we abandoned this dispute resolving never to stay there again out of principle. Actually it's a real shame because based on the hotel itself and the location it was ideal but I do not appreciate being cheated, particularly whilst on holiday!

Outstanding

My husband and I stayed here january10-18th.The location was great. Very close to shopping,casual dining,night life,and family activities.

The hotel gives outstanding service any time day or night.The hotel itself is decorated so lovely you would think you were still at home. The holiday inn silom bangkok is above any other holiday inn we have ever seen in the US.Great job to all the staff.

Nothing Better in Bangkok

I have stayed at other more exspensive hotels in Bangkok but nothing comes near the quailty and service of the Holiday Inn Silom. The staff is among the best I've experinced anywhere in the world. My last stay consisted of 28 nights and I was sad to leave. The breakfasts are amazing and the breakfast staff is always out to greet you with a smile and wai. I stayed in the main tower (the rooms are slightly larger) and had a great view of the river from my window. If you are going to Bankgok I wouldn't suggest staying anywhere else.

Bad Location for Shopping, Rooms Poor, Okay Location for Patpong though!!!!

We stayed here for a considerable stay in February 2004 and found it to be only an acceptable hotel if Executive floor room booked (Which we did after checking in) and even then all rooms need redecorating, paper hanging off some walls and stained carpets. Ths is a very very busy hotel and again 'okay for a one or two night stay. Staff very nice and helpful as they are in most hotels in Thailand, restaurants are average but there are better ones to find elsewhere, and the in house Indian Cuisine restaurant which is supposed to be one of the best in Bangkok was poor, with poor service and poor menu choice (Obviously no pork, but as it is seik owned no beef also and to add to that the recent 'bird flu' there was no chicken either!! So providing you like curried vegetables, fish or mutton you may want to judge for yourself), very popular with a lot of airline staff (Emirates being one). Taxis and Tuk-Tuk's outside were verging on the crooked and are merely touting to take you to places where they will make commission. They were persistent and very intimidating 24/7, they will also not want to take you to the major attractions or areas where you will want to go so dont bother asking them, just take a taxi or tuktuk by walking further down the road and hailing one, patpong is your nearest attraction and you will almost allways want to take a tuktuk or taxi though it can be walked if you're feeling fit (And in 90 degrees C who is) Shopping is miles away and a sky train will be required as during peak times (Rush hour) taxis will not want to take you, the skytrain is also a 10 - 15 minute walk away(One taxi driver said to me "Bangkok no good, too many car" and he's not wrong!), 15 minutes walk away is the river by the Shangi La hotel (Nice views and they do a wonderful Nachos Chilli Cheese by their pool!!!), The holiday inn siloms pool however is located on a roof top halfway up the rear of the building, the fumes are a little intense from the traffic and the pool was also a little too cold, as most of the surrounding buildings were much taller than the pool level it did not get very much sunshine and so that coupled with intermittent cloud made sunbathing at the hotel a bit of a hit and miss affair. I would rate this hotel as a three star at executive level and two star in lesser rooms and i should point out that there are much better three and four star hotels in better locations for much lower rates.

Great service

The three girls and assistant manager of the executive floor gave a very friendly service, always with a smile and are a credit to the Holiday Inn/ Crowne Plaza hotel group worldwide, Anyone staying at the Holiday Inn Crowne Plaza Silom Bangkok, would continue to stay at any of the groups six contintents hotels worldwide. Next stop Holiday Inn Civic Centre San Francisco. Graham Turner.

Good functional Hotel

Chose the hotel as it offered good quality and an executive floor room at a good price. Breakfast limited, cocktails excellent, and some internet access is included. Hotel is very functional and things work. Pool is perhaps a bit utilitarian. Close to Skytrain, and plenty of taxis and Tuk-tuks. Little shopping within walking distance (although Central Silom Shopping centre is across the street, and well worth a visit)

June 2004

Well appointed - well situated

A wonderful hotel with friendly, helpful staff. Convenient for the modern transit system, night markets etc. On our travels anyone we met who had stayed here had nothing but good to say about the hotel and staff

We stayed there in November 2003