We recommend this hotel

Whenever I'm in town, I try to stay in this hotel. It's in a convenient location and it's got a good size parking garage. The staff is friendly and helpful. The lobby is well decorated.

A pleasant surprise

I was pleasantly surprised with this Holiday Inn. The rooms were larger than most Holiday Inns I've stayed in, the lobby is beautiful and the price seemed to be a bargain. Location is great and in the middle of everything.

Hotel was good enough for our stay

My friends and I stayed at the Holiday Inn during the labour day long weekend in 2003. It is located in Chinatown and within walking distance of Old Montreal. Hotels during Labour Day are quite expensive and fully-booked, and we managed to get a deal here through a friend. The hotel was just average, we basically just slept there and that was it.

It is a decent hotel to stay at if you're not paying too much for it, but if you're looking for luxury you won't find it here. For the underground parking, you have to get a validation ticket right after the first time you park. This ticket is required to exit the garage. If you don't do this , you won't be able to get out of the garage, and you'll end up blocking cars behind you (if there are any). However, they don't tell you about this, so you need to ask yourself. I will stay here again only if I'm getting a really good rate for it, $100/night and under.

Avoid this hotel

Unfortunately our time in this great city was marred by our experience of the Holiday Inn, Centre Ville. Its decent position in the Downtown area is the hotel s only good feature. Despite the fact that it is rated as four-star according to Montreal s own system of ratings, it is far from this level of quality. The interior is shabby and old fashioned, the sheets are threadbare, and every amenity stingy cracked coffee cups, smoke alarms that go off when you take a shower, tiny towels, et cetera, et cetera.Our biggest disappointment was that the hotel froze $400 on our credit card at the beginning of our stay for possible expenses, without informing us that they were going to do this. We had already paid upfront for our accommodation for three nights. We have traveled extensively throughout the US, Europe and Australia and nowhere else have we experienced this bond arrangement for staying in a third-class hotel room. How on earth could we have racked up a $400 bill in three nights? There wasn t even a fridge with goodies to consume! And why weren t we informed that the money would be charged to our credit card? Is this even legal? We certainly did not give our consent for this to happen. That money was explicitly for our holiday in Montreal, and as a result we had to scramble around for other options when our card was declined at a restaurant much to our surprise and chagrin!When we complained to the Holiday Inn, they said that the money is usually refunded five days after the end of your stay, but they would ring Visa and ask them to refund an initial $200 which would take 24 to 48 hours. Neither this, nor the rest of the sum has been refunded as yet and it has now been four days since the end of our stay and five days since we complained.Is it only wealthy people with a few thousand lying around in the bank that will be able to stay in hotels in the future? We are both students and this was our short holiday break on a budget. Obviously the Holiday Inn does not want our custom in the future, and I would recommend you avoid them also, as such ridiculous policies should be discouraged from spreading.

Fine hotel in great location

The Holiday Inn Metro Select is a fine hotel with very convenient access to the Place D'Armes metro station. Additionally, the Palais De Congress Montreal, Vieux Montreal, Chinatown and the Underground City passage are all very nearby.

The hotel rooms are clean and modern with a nice size bathroom. There is also a washer/dryer on the 3rd floor for those needing to do laundry.

Also on the 3rd floor are the swimming pool and health club, which are complimentary with access by your room key. They are OK, which is better nothing.

Lastly, there is a restaurant on the 2nd floor with a beautiful koi pond in the lobby. There is a bar on this level as well. If you're looking for excellent dim sum, go to La Maison Kam Fun on Rue St.

Urbain, which is behind the hotel on the 2nd floor. You can't miss the red sign in neon.

Overall, not exactly French or "Montrealish", but this Holiday Inn exceeded our expectations due to the very convenient location of this hotel.

Very pleased

We bid for a downtown Montreal on Priceline and got a room for $65 US.

We had not stayed there before and were very pleased. The room and furnishings were solid and well maintained. We were on the 6th floor and had a nice view over old Montreal. The location is in Chintown (try fantastic Dim Sum at restaurant Lotte just around the corner on Clark Ave) and convenient to old Montreal and waterfront.

Long Time Ago.....

Granted, we stayed there a long time ago, 2000, but we found it to be a great experience It is within walking distance from Old Montreal, they have an awesome Chinese restaurant, and the ambience is great--you feel that your are in an outdoor courtyard. The food matches the ambience

The room we wanted was gone, so they upgraded us to a conceirge floor, where we had wine, Chinese, "snacks" and lots of good company. We were very happy there and would go again.

Very Feng-shue

Nicely appointed, nice location, tastefully decorated with an impressive reception area. We had no view. The self parking is underground. Located in china town and near the old city. While we enjoyed the stay, for the money I think I liked where we stayed earlier in our trip - Hotel-Suites Le Faubourg

Worst trip ever!

I planned a two day trip in Montreal. When I arrived the manager told me they overbooked and I did not have a room. Why was I the one bumped??? I called Thursday night to confirm (just two days before I was due to arrive) and was told my room was reserved. Why would I be told my room was confirmed and then get bumped??? Is the the way all customers are treated. You did book me at another hotel, but for one night. So I had to worry what was going to happen the next night. I was only staying two days. Why should I have to spend my two days in Montreal worrying where I was going to stay? Also, why should I have to pack and unpack twice in two days??? Finally, your manager expected me to walk to the other hotel he reserved for me. I had to ask for a cab. Sincerely, Al Croce

Not suitable for young children

Because of the lay-out of the Reception area, Bar & restaurant the hotel is not suitable for young children. The only dining facilities offered by the hotel are in an area beautifully interspersed with canals filled with carp! Very attractive, but, with little or no rail around it, potentially very dangerous! We stayed with our 3 year old grand-daughter who constantly wanted to watch the fish and could quite understand why we were so nervous!! Hardly the relaxing break it was supposed to be. Parents beware!!