Caribbean Cove Hotel & Conference Center
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How has this hotel rated in the past?
- Free High-Speed Internet
- Swimming pool
- Room service
- Fitness/Health center
- Business Services
Historical Traveler Reviews Caribbean Cove Hotel & Conference Center Indianapolis
Kids loved it!!
We just arrived home from our 2 night stay at the Holiday Inn North Select. The kids (ages 9, 6, and 2 1/2) absolutely loved it. The only complaint that I have is that check-in was a mess. I waited in line for 30 minutes and my room still wasn't ready. We had arrived at the hotel at 1:00 (the adults already had swimming suits on, thanks to the last review) waited in line about 2 minutes to get our waterpark passes, changed the kids in the locker rooms, and enjoyed ourselves in the waterpark, then at 4:00 I left the kids at the pool (with dad) and went to check in. After waiting in line I found out that my room hasn't been cleaned yet, the night before was a sold out night, as well as the 2 night's we stayed. About 1/2 hour later my room was ready. The girl working the check-in for the waterpark guests was not very helpfull to the guest's that had complaints, maybe she's just heard too many. I returned to the waterpark where we spent the rest of the night (until they closed it at 10pm) and returned the next morning at 9am. The older 2 kids were able to do what they pleased as long as they told us exactly where they were going to be. The spent most of their time going down the waterslides. There seemed to be plenty of lifeguards who seemed to pay excellent attention to what was going on. My favorite part was that my 2 year old could set in the spa with me (Under 14 must have adult with them). My husbands favorite was that there is a full service bar upstairs from the waterpark by the arcade. From the time we walked in the doors until the time we checked out on Thursday morning, we did not leave the hotel. We plan on returning to this same hotel next time we just need a day or two away with the kids.
Loved the Caribbean Cove Water Park
We visited the Caribbean Cove in Indianapolis on a Sunday/Monday, Feb. 27th-28th. We booked a suite for the same price that a double room would cost on the weekend. Our suite had a king bed, queen sleeper sofa in the living room, huge restroom with jettted tub-although you may not use that, microwave, mini-fridge and enough space for a relaxing stay for a family of 4. We are waterpark savvy- having visited the Great Wolf Lodge in Sandusky, Ohio and the Wilderness on the Lake in the Wisconsin Dells. That being said, you have to pack a "waterpark" bag where you pack dry clothes to travel home in and plastic bags to put your wet suits in. (If you are like me, you also pack fairly light for a waterpark weekend anyway.) Obviously you will not find the same amenities as those waterparks in the Dells, although we enjoyed the fact that the "Cove" had the 3 big waterslides, 1 where you use a raft or innertubes, and 2 body slides. It also had a Lazy River, a fun play pool for younger children, and a basketball area where my 2 sons had a blast. We also enjoyed the Holidome pool which is located through the double doors- it was quiet and rather empty-especially on a Monday morning. The staff at the Holiday Inn Select was helpful and friendly and we had no problems with our room service breakfast order. We did walk across the parking lot and had dinner at the Texas Roadhouse which I would suggest with a family of boys!! Again, I feel that the timing of our visit made the biggest difference-low crowds-lots of lifeguard attention and nice surroundings made for a relaxing, long weekend where I felt very safe and had a great time with my family. As a Hoosier and one who loves Indianapolis, I am thrilled to have a waterpark option in this great city!!!
The worse check in I have ever seen!!
We had our visit on the 6th of March..We made many calls to the hotel it's self before we decided to go because I have children of all ages (20 to 2) We asked numerous questions then we decided to reserve two rooms (as only 5 can stay in each room) We were told we could come at 11 and start check in and then go swim in the cove..We get there around 11 and were told that one of our rooms were canceled..We were more upset because we were told on the phone that our charge card would be charged at the time we reserved the rooms...(the lady that was helping us was getting annoyed at us) But she told us after about half hour that we could go swim while we were waiting on our rooms to be cleaned and she told us we would have adjoining rooms near the pool (so we thought that was worth the wait as that's what we wanted) We waited till about 1 then went up to the desk (same lady) said not ready yet.....So not to annoy the lady any further we called at 2 and were told over the phone that the rooms were ready so we go out to our cars and bring everything in (because we were starving we were really excited) We wait in the long checkin line (mind you others were getting rooms right from walk in) To find out our rooms were not ready so we go in the holidome and find some tables and sit and eat our lunch (then they start setting up for birthday parties and we are in the way) remember there are 10 of us (4 adults and 6 kids)..So at 3:30 we go up to the desk and CRISOM (AWESOME JOB BY THE WAY) was the person helping us told us our rooms were ready and showed us where they were (far from the pool) WE told him we had wanted close to the pool and adjoining rooms he said let me see and Wouldn't you know he got us the TWO most perfect rooms (not adjoining but close to the pool) ....(wished we would of went to him FIRST) Kids did have an awesome time was fun...they enjoyed the water park and the game room...Then came the check out....SAME lady...gave my mother a hard time and was going to charge us more.....I agree with pack light....and plan to wait....(although many lucky people got their rooms before us) We were told it didn't matter if you reserved your room or not you would have the same wait...We didn't receive a card to fill out about our comments...but I do think others should know this happened..
Caribbean Cove Top 3 Survival Tips
Caribbean Cove Survival Tips: or recently rereleased as "Why I Won't Be Coming Back Here No More".
DISCLAIMER TO THOSE WITH QUEASY STOMACHS: PAID $595 FOR 2 ROOMS FOR 1 NIGHT SO I SUPPOSE I MAY BE A BIT BITTER. If you can handle the graphic evidence supplied hereafter then read on.....
1. PACK LIGHT AND LEAVE YOUR MODESTY AT THE DOOR -- Check in is late (4pm and DON'T plan on checking in early -- doesn't happen - though you can swim as early as 11am), checkout is early (11am - though you can swim until 3pm). If you plan on swimming before checkin or after checkout you will have to use the (cue the ominous music - screech, screech, screech) locker rooms. LADIES - please note that this locker room has one bench, the tiniest kindergarten size lockers that take 50 cents each (I used 4 or 5 for my stuff), and absolutely no privacy. I must say, in retrospect, I am grateful the locker room didn't have any mirrors, which at the time, I though to be quite odd. It is one tiny stuffy room, with just, well, little lockers and a bench. The biggest problem is that it is on the entire other side of the Caribbean Cove separated far, far away from the bathrooms and showers. So be organized, because you'll have to go between the locker room and "shower" to get dressed, pack a swimsuit-stuff-only bag and leave the rest in the car, (better yet put your swimsuit under your and your kids clothes and drive to the hotel that way, even if you're driving from Idaho) oh yeah, and bring lots of quarters (which I had to borrow from other naked, but seemingly Caribbean Cove savvy women). If you opt to change in the Cove's bathroom/shower area be advised it is wet, dirty, and only has 2 showers; yes that's right folks, I said 2 showers for all those women. The showers were always occupied, so we had to leave at the end of the day (since we had to check out of our room) chlorine filled and rather stinky for our 3 hour drive. Did I mention that I paid $595 for two rooms and still had to put quarters in the lockers, oh, I did mention that.
2. PARENTS, DON'T PLAN ON RELAXING. -- Alas, my most recent People magazine with Jennifer and Brad on the cover lays unread as I am trying to make sure my children are not abducted as there is no Chuck E Cheese type security. I spent most of the time in fear of never seeing my children again. Honestly, there are hundreds of little children there, and anyone at anytime could walk off with one, four, or six children since anyone off the street can walk right into the water park. It is scary. Be vigilant. Bring an extra parent; better yet, bring a babysitter, nanny, grandparent or your friendly local sheriff deputy with you. Or wait until your kids are self-sufficient teenagers karate experts then bring them to the Caribbean Cove.
3. DO NOT EAT IN THE HOTEL -- I know, I know. It's so enticing that "Kids Eat Free" at the Cafe St. Paul, but, be forewarned it's only a good deal if your kids actually receive their meal and you get what you ordered. After two hours, two of my children still had not received their food and I finally ate what was put in front of me (not what I ordered). It was chaos, mayhem, with a lot of tables of angry parents and hungry, tired children who only wanted to go back into the pool. If you have to eat at Cafe St. Paul, you have to eat dinner by 4 p.m. Better yet, bring a cooler of sandwiches from home or order Pizza Hut.
SYNOPSIS: My kids, which are all under the age of 5 absolutely loved the water park itself. And the hotel ammenities were adequate. It's a typical Holiday Inn, nicely redecorated, somewhat loud, which is what we expected. As far as the Cove, it was a lot, lot of work on my part to make sure everyone was dressed, safe and accounted for. I guess I expected that for the price I paid, and being that the Cove is a brand new facility I would receive first class accomodations. At the least, they should have built an adequate locker room/shower/bathroom/changing facility. Because, if you're like us, due to the late checkin/early checkout you'll use the Cove changing facilites as much or more than your own hotel room.
Fun Family Time at Carribean Cove
We stayed at the Holiday Inn Select by the Pyramids over the Presidents' Day Weekend (Feb 17-21) with our daughters (ages 12 & 7). Our smallish room had two double beds. There was a nice sized balcony overlooking the indoor pool where three of us could sit with plenty of room to spare. We had a coffee maker, but no fridge. The room was clean, but it showed signs of aging (especially in the bathroom). The lighting in the room was horrible--bring your own light if you plan on reading in the room! We had a great rate ($139 including $10/day/adult for meals...kids eat free in the restaurant). We used room service for several meals (their menu selections were very diverse) and it was always excellant (way above average for Holiday Inns) and promptly delivered. The only reason we stayed at this property (we usually stay downtown when visiting Indy) was because of the Carribean Cove waterpark which just opened there. We have been to other indoor waterparks in Wisconsin and Ohio. While this one is not comparable to the Dells' Kalahari (which is much larger) for example, it was fun. The only problem is that Sunday through Thursday the hotel allows birthday party groups to come in and use the park. Thursday and Sunday nights were VERY crowded. While we will consider returning, my main concern is that the hotel property will get run-down quickly with all the additional traffic generated by the waterpark.
New Indoor Water Park
We went to the new indoor water park, Carribbean Cove, which is part of the Holiday Inn now (you have to stay at the hotel to use it, which is a good idea). It was a mixed experience.
Pros: The water park is amazing. Great design and lots of things to do. The slides were fun and the slide tubes extend out of the building so it really looks neat. We went New Years week and they kept the park open until 1 AM.
Cons: The check in system is a mess. Confusing and lengthy lines to check into the hotel, the rooms were not ready when promised. They advertise that they will work with early check ins, but this was not the case. The resturaunts seemed swamped and the service was at times, nonexistant. My wife and I commented that it looked like they were not ready for crowds at all.
The hotel itself is like most any holiday inn. There is still the old Holodome, so if you don't have a family there, make sure to stay away from it as there is activity there most of the time.
I got the sense that the hotel employees were really trying and they had a good attitude, just seemed understaffed and not ready for crowds - given that the area just dug itself out of a major snowstorm and that the water park is so neat - i'm not surprised how popular it is.
We really liked the whole experience with the exception of spending way too much time at the service desk and not getting any service at the resturaunts. I hope they can work this stuff out because the park is cool and the kids in our group (10, 4, 3 and 6 months) loved water park.
I overheard some business travelers complaining about the amount of kids, but it felt the hotel had so much planned for kids to do (they have a camp with counselors there) that it was just sour grapes. The kids were very well behaved.
Great Water Park
The hotel was quite adequate; what you would expect for a Holiday Inn. The best reason to stay is the Caribbean Cove Water Park. Since attendance is limited to those at the hotel that can pay the rather hefty rate, the lines for the water slides were not terribly long. There were three slides, one of which requires an inner tube. The tube ride is impressively fast. The fully enclosed, and dark, body slides were also fast, but the blue one was rougher. Many lifeguards, but the rules were inconsistently enforced. Great area for the little kids. The "Lazy River" was nice, but some areas were lazy enough to require you to paddle. Only complaint was the air temperature was much to chilly.
Loved the rca dome
When we go to Indianapolis, my kids ask to stay at the holidome, they love it and my husband and I do too, we feel like kids again and enjoy the fact that everything is right there and we don't have to go out. Our kids can swim anytime and we can sit back and enjoy each other.
Ok, but not great
Did the Beef and Boards package. The staff at the hotel were friendly and helpful. The room itself was average. We had a room with a balcony that was suppose to look over the pool, ended looking at a brickwall.
We had hoped to use the pool and hot tub but there were a ton of kids in both the whole night. Definelty a very busy place! Not really a place to go for a romantic weekend as my husband and I had hoped. Had the breakfast buffet the next morning. It was average. Very busy there as well and had trouble getting refills on drinks. Probably won't return.
Enjoyable Stay, Busy Place
I had the occasion to stay at the Holiday Inn Select near the Pyramids in Indy during the month of April, 2003. I arrived on a Friday evening, and business was booming. I had been assigned a room near the Holidome area, but the desk clerk informed me it would be quite noisy and offered to change it if I so desired. I did! I was placed on an upper floor and thus away from the noise of the children utilizing the pool, etc.
I appreciate the fact the clerk was proactive in reassigning me, because I certainly would not have been happy had I been placed near the Holidome.
The room was well furnished, with plenty of coffee, bath items, and nice, fluffy towels, too. Parking on Friday night was tight, but I managed to locate a space not far from an entrance, in a well lit area.
On Saturday, parking was much easier. This hotel is located very close to Interstate 465 and Interstate 65 is minutes away. This is extremely convenient. A myriad of restaurants and shopping is close by -- some in walking distance. The hotel itself has dining, which I took advantage of on Saturday, and was very pleased. Breakfast was delivered on time to my room and had a great flavor. The person delivering the food was gracious and welcoming.
I found the room to be of great value for the price, when the location, amenities, and quality of service was taken into account.
My room was located facing Michigan Road, and there was some road noise, but it was minimal. If someone is sensitive to this, they might request a room facing the other direction. I would return to this hotel and would recommend it. Kids will enjoy the holidome, business travelers will like the location (doing business in the Pyramids? This is the ideal place...walk to your appointment!).