Holiday Inn Puerto Vallarta
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TravelPod Member ReviewsHoliday Inn Puerto Vallarta
Historical Traveler Reviews Holiday Inn Puerto Vallarta
This hotel is great for families.
We stayed at the Holiday Inn Puerto Vallarta for seven days beginning April 11, 2003. The rooms were clean, comfortable and in a good state of repair. The pool area was well equipped, clean and very beautiful. The buffets were fine and offered enough variety that we did not get bored with the selection. In fact, we did not go to the a la carte restaurant at all as we were completely happy with the buffet. All the hotel staff were very accommodating and were sincerely eager to make our stay enjoyable. Hats off to Rafael, a cocktail waiter that works the pool area... he is full of energy, always in a great mood and will look after you very well! If you find the drinks a little weak, just ask for a double... that will fix ya up! We were there during Easter break, so the hotel was very busy with families. A majority of the patrons were Mexican families, which was very cool! The beach was clean and the vendors numerous, but if you didn't want to buy, they would move on right away once you said "No senor, gracias". They never intimidated you. The hotel is only a $3.00 US cab fare from downtown which appealed to us... much better than the $10 fare from Nuevo Vallarta. If I had to find something bad about this place, it would have to be that if you were looking to get away from small children, then don't go here. If you have small children, this place is great and the activities staff keep the kids busy.
We stayed at the Holiday Inn for 2 weeks in April of 2001. I went with my best friend and this was our first time in PV but 11th time in Mexico together. We arrived at the hotel and loved the bright paint throughout the lobby. Upon entering our room, we were very pleased. The room was clean, big, had a great balcony and a super view of the pool and ocean. The pool was great and the landscaping was very pretty. The hotel had a great family feel to it yet there were many types of people there. There really wasn't much entertainment by the pool other then the DJ. We loved the music and the DJ though and don't really get into the games and such anyway. There was a band every night in the lobby and they were really good. We often didn't even go into town afterwards. The staff was great and helpful. The only negative aspect is that I would definately reccommend paying for the all inclusive. We didn't because it was our first time in PV and we were there for 2 weeks. We just didn't know what to expect. Because we didn't do the all inclusive, we felt the drinks were very overpriced and so was the mediocre food in the restaurant by the pool. We snuck over to the neighboring hotel via the beach on occasion for breakfast or lunch and that was just fine with us.The following year we stayed at Blue Bay Getaway - didn't like it. We walked the beach to Holiday Inn one afternoon and wished we were staying there. I would definately go back and I would definately reccommend the Holiday Inn to any family or group that wanted to have a good time and relax in a nice atmosphere.
I love PV!!!
We wanted to try something different, so we went to Puerto Vallarta. Not much is said about Pv like there is about Acapulco or Cancun, so we were slightly worried..... BUT THERE WAS NO NEED TO BE. We had the best time!!! We went to Christine's, Senor Frogs, Carlos O'Brians, The Zoo and had a blast at all.. except Collage was a little if-y. As for the hotel, we had a few bad waitors who must have known we were All Inclusive, but everyone else was awesome. Sergio, Enrigue, Alfredo and Aldaberto were all great. The bartenders get to know you and were soooo much fun. The pool DJ's were also a blast, slightly crazy, but they knew how to party. They always had a deal for each night on which bar to go to.. or you could go on your own and have just as much fun. All Inclusive was totally worth it if you drink (not just alcohol) during the day and eat before dinner. I will always go All Inclusive now. The tour reps were also great, Memo and Pablo.. and while they may seem diorganized they know whats going on and when your leaving. They actually came to find us so we didn't miss our flight. Although MEMO still owes me and my girls a shirt from the pub crawl. All in all, I would totally stay at the holiday Inn again. It had good day life and the lobby bar was fun at night with Rigo and Migel. You will encounter lemons anywhere you go, but the Holiday Inn has more to offer than not. And the beach is fine... there plenty of room to lay out and activites ($$) in front like the banana boat or jet skiing. The Holiday Inns pool is also huge... soooo much fun in PV. I reccommend it and the hotel to EVERYONE!!!
Friendly Staff, Cleanliness next to Godliness
The Holiday Inn Staff were very friendly and helpful and most attentive to the needs of the guests. Always with a smile even when the going got rough. Our stay started out with a 36 hour departure delay due to mechanical problems and an arrival at 4:00am 2 days later to the Hotel. We were unhappy and tired, the staff went out of their way to accommodate our needs. The Hotel is kept spotlessly clean as well. They have good guest systems in place for meals, entertainment, and transportation needs. A Family Resort Definitely however, accommodations are made for the Single or Childless guests to be able to segregate themselves if they so choose. We will be going back soon.
It's not a 4 star it's a 3-3.5 star at best
When we arrived I had no great expectations but what we got somewhat shocked me . When we first arrived we went to the check in desk and were met by Effron ,who appears to be a poss supervisor.This gentleman had a serious attitude problem and seemed very stressed.We asked 1 simple question of him"where could we find a safety deposit box?" He chose to ignore us so I asked again a couple minutes later and again ignored.Finally he looked over from were he was standing and said" your room has 1 in it".So off to our room(1732) we went and when we get there I open the door and was shocked at the room .All I can say is do not upgrade to jr suite or at least do not take that room.The reg. hotel rooms are nicer. What we found was a 3.5" coachroach in our closet to greet us , the safety deposit box was broken,the sliding glass door was broken and you could not lock it,the tv was broken and once on you could not shut it off w/o un-plugging it,the ceiling over the shower was starting to come down and a small section was hanging down, the porcelin top to the toilet had been broken at some time and replaced w/ 1 that was 2" too short so it left a large gap .The a/c failed on 3 of the 7 nites we were there and the fan inside was making a lot of banging noise and made it hard to sleep on these nights. We did call down to the ft desk and ask for someone to address a few of the problems w/ our room and they said they would send someone and they never did so again we called 8 hrs later and again no one showed up.The moral here is don't bother asking because they will not come .I ended up repairing the sliding door myself and got the lock working and we lived w/ everything else after all it is mexico The first nite we went to bed I noticed all these little bugs on the headboard so upon closer inspection they turned out to be ants and appears the room has a nest. We went down to the lobby the first nite after we unpacked and asked for a safety deposit box but we were told they were all in use so we ended up carrying all our money with us which was not a pleasant thought .The next morning we went to out tour office and he was able to get us a box. Now the good part.On our 3 nite there we went out on the town and returned back to the hotel at around 3 am to find the lights were all out .It turns out that part of the hotel had an power outage (our part) and that the elevators were not working (remember we are on the 17th floor)so we ask how we are to get up to our room and he said the stairs (34 flights w/ no lighting).I laughed I said your kidding right ,the security said no and I asked how long they thought it would be out and he said maybe an hr.(we has a tour at 8 am to go to) so we decided to wait and hr and it was still out so we said we would do the stairs (I'm in athletic shape so no problem but wife was not really used to this so it was a problem)They sent up a security guard w/ us who followed behing 1 flight of stairs w/ a flashlight which he was pointing upward which I found strange till I realized he was shining the light up my wifes skirt as she was 1 flight above him,nice .So i moved my wife and stayed close to her to prevent him from continueing to do this.We has to stop 1/2 way as the security gaurd was ahving a hard time w/ the stairs ,like I cared by this time but he had the light.Finally we arrived to a pitch black room w/ no water as it's run by electric pumps I'm assuming and no toilet water either .This brings up another point w/ hotel safety at this place.If the pumps were out and there was a fire on the higher floors the fire hoses would not work and puerto vallarta only has 1 very old ex-LA firetruck which in no way would be able to handle a fire on the 17th floor ,just something to think about ,it became a concern for us .The view from the room was great on the other hand and the pool was great too but they really need to get some new music as they keep playing the same songs over and over and even bring into the lounge bar so you have to listen to it at nite as well. Another strange thing was the maid to our room,the first 4 days were great then 1 day she only changed some of our used towels and put the others back and when we called down to ask for more no one brought any so we went down and got them ourselves and then the next day she did not change any and we called down and this time some one did come up and replace them Now if you want to get good service from the pool attendants than you had better tip or you will end up getting the drinks yourself .We would order drinks and the first would come and then when you asked again in most of our experience they would take the order and your neighbours but only brought back your neighbours because he was not all inclusive and was tipping.It was actually quite funny to watch .We got our own most of the time .Also be very aware of what is and is not inc drink wise in the all inclusive,For beer they serve SOL draft in and small glass and if you want a bottle it's $4 US . The hardest working guy in the whole place seemed to be Rapheal at the pool.Very pleasant and always asked if you needed something.The rest of the pool attendants would walk around and try to avoid you or look at the ground as they did around hoping not to asked to take an order,thats funny too to watch. Food from the buffet was so-so ,it's best to go to the mexican or italian resturants.The mexican has great food but serice was so-so but the italian on the other hand was very good both service and food wise .If you are all-inclusive use up your meals in the resturants try not to go to the buffet for dinner. The welcome girl did try to sell us a special pass so we could use the facilities at the resort next store for $150 US .I though that was strange 1 resort trying to sell you on another . We will definately never return to this hotel again ,and if you are looking for a place to stay do use the resort next door it's called the "villa del mar"or "villa del parmar" it's beautiful and looks like it's been taken care of and is around the same price as the holiday inn and it has far nicer pools and a better gym,and better food eating areas . The owners of the holiday inn appear to be letting this hotel deteriorate w/ time.It's too bad because it does have lots of potential to be nicer .The only new part in the buffet area building as it was damaged in the hurricane and they had to repair it other than that it appears they are not spending any money to keep the place up,too bad .We travel alot and the next time we go it will be next door to the "villa del mar"
Excellent all around
We arrived at at the Holiday Inn three days after the earthquake hit (Jan 24th), The Hotel is very clean, service is great if you are tipping for your drinks, entertainment on four out of seven nights is awful, no place to dance except on fridays which is mexican fiesta night (salsa). pretty much no beach in front of the hotel, but this is the same with all ocean front hotels after the hurricane . dont be sucked in to the ladies with the small desk to the left of the main desk, giving you the welcome get acquainted tour cause it will be your first attack of the dreaded time share people. this is the only thing that really pissed me off about the hotel (these ladies actually pretend to be the hotel concierge). if you can get a room upgrade, do it. the 18th floor has awsome views. with room1835 you get windows half way around your king size bed a large deck with a jacuzzi on it Great Room
It feels like home
We leave tomorrow for our third stay at the Holiday Inn. We took a chance the first time, but obviously like it since we have returned each year since. The hotel provides moderate accomodations and is a good value in comparison to other places we have stayed. The pools and common areas are great as is access to the beach. We are most impressed with the friendly and helpful staff. Rooms are clean and the food is good. Trips into town are easily taken by the city bus which stops in front of the hotel. The ride is an adventure, but cost is cheap. That gives you all the ammenities of Puerto Vallarta at your doorstep. The hotel is also an easy walk to the bank and the market. This is an especially good place for families. Some guests who chose to go topless (from an unnamed foreign country) were quickly removed by security. Returning here always seems like returning home.
Very good place
We stayed 2 different times at the Holiday Inn both were good but the biggest and better rooms are in the older Tower part and have the best views. The newer part is somewhat nicer but the rooms seem smaller and don't face the ocean. The staff was great both times. Take extra money for taxis while you are here or learn to use the busses, you are quite a ways from downtown. After a few times on the busses you won't even want taxis anymore. Overall above average stays at the Holiday Inn. ENJOY. Tom
Spring Break baby!
My two friends and I went here during spring break of 2000. I enjoyed the stay, we didn't go all-inclusive, so the buffet we ate at was expensive, but they had a swim up bar that was awesome. We conned some girls into letting us borrow their wrist bands and drank for free at the swim up until they figured us out (about 3 days later). The city is one of the most beautiful I have ever been too. Great clubs, and the old world mexican charm. Tourists are these peoples greatest asset, so they treat you like kings. Barter the guys on the beach, they will take anything if you start to walk away. Fun Fun Fun. Overall the Holiday Inn is decent, but for all inclusive I would say check out a nicer place with more restaurants, etc.
Great Hotel for the Price
My best friend and I stayed at the Holiday Inn Puerto Vallarta from July 14-July 21. We had a great time. Our room was an oceanview. The beach isn't what I expected, but that didn't make a big differnce. The pool area was huge with a nice swim-up bar. Breakfast and lunch were quite good; lots of choices. Dinner was okay. There was just about the same thing every night at the buffet. Overall, the hotel was clean, staff was friendly, and drinks weren't too weak. If you are going to Puerto Vallarta, and want a quality hotel, and don't want to pay an arm and a leg, stay here. You won't be disappointed. Also, check out Christine's Disco(next to the Krystal Vallarta). It's the best club in town.
TripAdvisor Reviews Holiday Inn Puerto Vallarta
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