Enjoyed our stay

Just got back from a 5 day stay in Pigeon Forge and we really enjoyed the Holiday Inn. The staff was very helpful and courteous. The pool was perfect for our 2 year old and the game room was a plus. Holiday Inn will definitely be our first choice on our next stay in Pigeon Forge!!!

Fantastic vacation!

Had family visiting from out of town and was able to enjoy several of the hotel amenities. The rooms were immaculate and the service beyond compare. The staff helped us arrange tickets to the local attractions. The restaurant was great and the indoor pool was the perfect place for the kids to play and for the adults to gather together. Would definatelt recommend this hotel for other out of town friends or family.

A very good value

Just got back from a weekend stay at the Holiday Inn at Pigeon Forge. I wanted to let everyone know that this hotel, although somewhat old met my every expectation. Our room was spacious and clean. The room itself apparentally had been refurbished. The air unit was very modern and extermely quiet. The carpet appeared to be new and clean. The bathroom had new tile and fixtures. The staff were nice and helpful. The only complaint I have was the pool had to much chlorine in it. If someone would ask if I would stay at this hotel again, I would say yes. This hotel was a good value.

Wow ! All this and tickets too!

We found a package for this hotel on the internet at ---4lodging--- Package was priced reasonably and included tickets to several area attractions and breakfast each morning. When we got there, the staff was so friendly and helpful. They gladly helped us make some changes to better accomodate our schedule. There was so much to do we stayed another day, and plan to return very soon. Although there are plenty of places to stay in Pigeon Forge, we will not even think of calling anyone else.

Not worth the price

I called the reservation center and spoke to a very nice person who represented the hotel very well and even gave me a discounted room! I thought great! Intill I checked in and the staff was not friendly at all and when we got to the room it seemed as if everything was broke, air conditioner unit, light switch, remote control and coffee maker! I though i guess this is what a discounted room is but as I was riding in the elevator I spoke to other customers and they said it was awful. Not to mention I got a peice of glass stuck in my foot by the pool area! When I told the front desk they said "sorry" as if I was just taking his time! I will never stay here again, I did register a complaint as I left and was never contacted about the problems! POOR!

Not the best hotel in the world

The room was clean, the pillows were way too small. The air conditioning, in the cool of April, did not bring the temperature down to a satisfactory level until the wee hours of the morning. The plumbing was very noisy. Something was wrong with the valve in the shower causing it to sound much like a chain saw running at full tilt.

On a positive note, the breakfast buffet was a good value. The staff was courteous and helpful. Would attribute the problems encountered as those of a managment too engrossed in making a profit.

Not worth the money

Definitely not what we expected from a Holiday Inn. We have used this hotel chain many times in the past and I think this is probably the last time we will use it. WAY overpriced for what we got. Rooms were definitely outdated and on the dirty side. Not enough towels, soap, etc. and we had a suite which we paid top dollar for. Hot tub was disgusting, wall paper falling off the walls, and carpeting was disgusting. Definitely do not recommend this place.

If You Prefer to Sleep At Night Avoid this Place During Winterfest

My family and I stayed at the Holiday Inn on Parkway in Pigeon Forge on Wednesday March 10 - Sunday March 14,2004.This was the most horrible time I have ever stayed at any hotel. Wed. and Thurs. were ok, just a little running in the halls and loud talking. BUT!!! Friday and Saturday was awful. The children were unruly, loud and ran down the halls from 10:00 p.m. until after 1:00 a.m. We couldnot sleep. I had to call the front desk three times. Security came but as soon as the security guard left the kids began to run up and down the halls, slam the doors, and play with ice in the halls. I will never stay at this hotel again especially during Winterfest! One good thing about it was the room was clean and the decor was pretty. But the kids were wild.

Yes I have a teenager, also traveling with us and he was in the room not like the ones traveling from near and far. Parents get a grip on your kids, they can have fun without distrubing others.

Buyer Beware

I would not recommend this hotel if you are used to nice hotels with clean bed linens, wallpaper that is not falling down off the walls, and clean floors. I was very disapointed. Would not recommend. On a positive note, they did move us to another room upon request.

Horrible! Stay Away!

We chose to stay in this hotel because we always have had good luck with Holiday Inn. This was the worst hotel experience of my life! The hallways smelled like a thousand cats lived in it and the room smelled like a litter box! The wallpaper was coming off the walls in many places, the bed springs you could just about feel in your back and the A/C could barely keep the room cool! We went to the buffet breakfast the next morning and the dining room was very worn and not the cleanest either. The service was ok, they seemed to be short staffed and very tired.