Holiday Inn New Orleans - Chateau Lemoyne
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How has this hotel rated in the past?
- Room service
- Swimming pool
- Business Services
- Wheelchair accessibility
- Fitness/Health center
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Historical Traveler Reviews Holiday Inn New Orleans - Chateau Lemoyne
Good hotel, but with some faults
We stayed at the Holiday Inn Chateau Lemoyne a few days before Easter 2004. We were two parties in two double rooms. One party had to change rooms due to a dripping air conditioner and the new room they received had a problem with a safety chain that kept falling off. A hotel handyman tried to fix it a couple of times but to no avail. On the other hand, the room was nice and had a good view of the hotel's charming courtyard and the swimming pool. The other party had a very good room facing a side street with a very comfortable king-size bed. Both rooms were surprisingly quiet considering the central location only one block from lively Bourbon Street. The staff in the reception desk were very friendly and helpful and we LOVED the nice ladies in the breakfast room (the breakfast was good, too!). One minus: We were surprised to find that there were no room safes and since all the safes in the reception area were already taken, we had to carry our valuables which is generally not a good idea in New Orleans. However, the helpful staff in the reception desk got us a safe as soon as one was available. It would be a good idea for this hotel to provide a safe in every room.
We stayed here last October and were perfectly satisfied with the experience. Granted, it was free because we were using Priority Club points, but we'd gladly stay here again whether or not we were paying.
The location is great -- close enough to everything in the French Quarter to be convenient, yet far enough away from the hubbub (i.e. Bourbon Street) to be quiet. We stayed in an inside room, overlooking a pleasant courtyard, which probably helped in the noise department.
Avoid the below-average restaurant, although why on Earth you would eat there is a mystery (we tried to breakfast there our last morning for some reason and it was less than spectacular). There are plenty of eateries in easy walking distance.
Like most area hotels, parking is valet only, but the lot is across the street and it seemed relatively secure.
For someone looking to save a little money over the bigger-name, bigger-price hotels, you don't sacrifice all that much at the Chateau Lemoyne.
I hold a confirmed reservation for a room for 2 nights..the 2nd and 3rd May 2004 and paid Hotels, from which I purchased the room at the end of March 2004. My husband and I arrived late on 2nd May 2004, as our train was delayed for nearly 5 hours and by the time we reached the hotel, it was 12.30am. The counter staff said that the hotel was "overbooked by 8 rooms" already, and she had to move us to the Holiday Inn Downtown. We were very unhappy at the thought of our reservation not being honoured and having to be shuttled to another hotel, when we were already so tired and so protested ...but of course to no avail. We questioned the integrity of the hotel's policy and even asked to see the manager but the staff said she was new and that the manager was not around. By the time we checked into the Holiday Inn Downtown, it was already 1.30 am and to add to our woes, the airconditioner in the room broke down at 3am and had to be repaired. Next day we were taxied back to Chateau Lemoyne...there were houseflies in the room....as our room overlooked a huge garbage container parked in the street.
Walk On By
I recently stayed at the Chateau LeMoyne to attend a wedding held there. Never have I experienced more problems checking in to a hotel.
The reservation was for four nights. They had it for only one. It took some time but we finally got that straightened out. Then, the first room they gave us had an air-conditioning unit that was dripping water into the entryway and the clothes closet. The next room they gave us had just beem painted and contained paint cans, wallpaper rolls and a stepladder. We moved again and were given a room with a tiny closet with not enough room to hang our clothes. The next day we were moved back to the newly re-decorated room which was nice and clean. Also, Peter Greenberg is right. They do not give you clean water glasses,as I witnessed the maid wipe our glasses with a used rag and then put a paper top on them. There is one amazing employee at the desk who is constantly correcting the mistakes of quite an inept staff. I would mention her name but the management would probably fire her for gross competence. We paid the Bill in full when we left and now have received a charge for an extra night. My advice: Stay somewhere else. There are too many wonderful places to stay in New Orleans to settle for this mediocrity.
Great place to Stay
Love the place, great service, clean room friendly staff. great location. Have been back several times and will go back again.
My girlfriend and I stayed at the Chateau Lemoyne June 19-22nd, 2003.
We loved the location - only a couple blocks from Burbon street and all the action yet far enough away for some peace and quiet when you need it. Rooms were clean and the staff was friendly. Only complaint was the housekeeping staff came much too early to clean our room (around 8 am) which is very early if you have been out on Burbon street until 5 am!
:) The pool area seemed nice but small. We never ate at the hotel but with all the wonderful food options in New Orleans you should go elsewhere anyway. Next time we might stay right on Burbon street so we can watch the action from our balcony but this hotel is recommended.
Would we stay again?
Ideally situated for us in French Quarter but still quiet. Best pool in our trip (we stayed in five hotels from Memphis to New Orleans).
Rooms were fine. If you can, get one with a balcony overlooking pool.
As for New Orleans, we loved it!
Would we stay again? Yes!!!
Unhappy with the Chateau LeMoyne
My husband and I have been to New Orleans several times in the past five years. This time my husband and I took along a friend who had never experienced New Orleans. I spent quite a bit of time looking for a hotel on the internet and in Fodor's 2003 Guide to New Orleans. We finally choose Chateau Lemoyne for several reasons...it was an easy walking distance to the Quarter, the pictures looked great (an above average hotel without being extremely pricey), and the outdoor pool looked beautiful.
What a disappointment.
1) They checked us into a room that had not yet been cleaned. (Yes, they did move us right away).
2) The pool was a murkey green color with an unusual white foam on the top. You couldn't see your hand 2 inches under the water. We were told the pool was fine to swim in, but, we just didn't feel comfortable swimming in a pool that looked like that.
3) The hotel advertises both a restaurant and lounge. The restaurant ONLY serves breakfast and the lounge doesn't open until 4:30 PM. We normally like to eat in our hotel at least one evening during our stay.
4) We left the room everyday at 8:00 AM and walked the city until 4:30PM. Then we came back to the room to clean up for dinner. Both days the cleaning service arrived at our door at 4:30 PM to clean our rooms.
Since we were using the showers both days at that time, our rooms never got cleaned. (They gave us clean towels, though).
We had a good time in New Orleans, as always. However, our next trip will definitely not include the Chateau Lemoyne.
I liked it a lot
I stayed here for a wedding and really enjoyed it. It has a good location and it was very pleasant. It was an excellent place for the wedding reception. I would stay there again.
Not your average Holiday Inn
Very pleasant mid-priced hotel in New Orleans. Location is good, although not trule central in the French Quarter. Ther is only one bank of elevators, so many rooms are quite a distance from the elevator. Central courtyard pool, which needs some work but is charming from afar. Room was large and clean and staff was helpful.
TripAdvisor Reviews Holiday Inn New Orleans - Chateau Lemoyne
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