Wonderful experience at the Holiday Inn Martinique

Some members of my family and I wanted to experience New Year's eve in New York City. We chose the Holiday Inn Martinique to stay with and we were so glad that we did. We arrived late at night but all the employees were so helpful and courteous and had us in our room in a very short while. The room was very nice, not large but very adequate by New York standards. The bathroom was immaculate and quite roomy. We had ordered a roll away and although not in the room when we arrived it was there in a very short while. The security staff was polite and checked our room key each time we entered which made us feel safe. Our room was cleaned extremely well each day. The location could not of been better, just a quick walk to Times Square and with-in a block or two of Macy's, Madison Square Garden and many great restaurants. There was a subway entrance right outside the door. We had a late take-off on our day of departure and they kept our luggage for us until late in the day for no extra charge. The bell-hops were so busy that day but still remained very courteous. They offered one of their cars, but we chose to take the taxi to the airport and they had it for us within seconds of our stepping out of the door of the hotel. Our rate was very reasonable and they did not raise it for New Year's Eve as many of the other hotels did. When we return to New York City we will definitely stay at the Martinique!

Nothing wrong with this hotel

I stayed at the Holiday Inn Martinique in March 2003 & will stay again in March 2004 for the Big East Tourney. The location is great. Just a short walk to Madison Square Garden. We stayed 3 to a room & I found the rooms to be of good size for NYC. Our room was recently renovated.

Nice cable TV & Bathroom. No view at all out the windows. We slept in until 11am most mornings & I found the hotel quiet. One problem was housekeeping. They would come by real early to make up the room & we would shoo them away. Then they never came back. For two nights no maid service. Check in & Check out had long lines but the staff was nice.

They let you bring whatever you want into the rooms. I saw a few families with coolers & food for a week being brought up. If you can get a rate in the $99-139 range then this is the place.

Loved new york, but not The Martinique

We went to New York, just before Thanksgiving. I was very disapointed in our room, it was very small for 4 adults, the carpet was dirty. For the price we all felt it was a rip off. We loved New York thank god we were not in our room much!!

Be careful with the thieves!

The location of this hotel is good, rooms are small, personal kind of helpful. But beware!! I have two episodes that spoiled my vacations.

The concierge of the hotel recommend us a taxi that overcharges us to go to the airport. While the yellow cabs charge you around $26.00 to go to La Guardia airport the cab the concierge recommend us charged us $46.00. Second, while we were in the lobby of the hotel, in front of the restaurant, admissions and concierge, somebody reached inside my video camera bag and stole my camera. They were careful enough to leave the bag so we wouldn't notice it until we pick it up. So I will recommend you to be very careful. You can not trust their employees and need to keep an eye on your possessions. This two ocurrences spoiled my stayed in New York. The worst was that while talking to Mr. Rodriguez, in charge of the hotel security, he told me that he did not find anything wrong with the security system. His security people are at the door. They should screen and train their personal better and have security inside the hotel. Mr. Rodriguez did not bother to ask me who was the concierge that gave us the advise for the taxi that overcharges. So I guess they wont correct this problems. As you guess I wont be going there again.

Fair price

I stayed a couple of nights here last August. The location of the hotel is convenient, right on Broadway and close to Penn Station. The room was decent, clean and not so small, but sure it needs some renovation.

The overall atmosphere of the hotel is a little sad. Staff was polite but not particularly friendly.

Martinique for dog lovers!

I travel everywhere with my dog. While on a multi-city trip last winter, I was at a hotel in D.C., checking pet-friendly hotels in NYC, using my laptop, before we departed for Manhatten. I came across several listings, all saying they were "pet-friendly". With so many options, we decided we'd call to book a room en route.

As we neared New York, I started phoning hotels. One after another stated they either no longer allowed pets or they only accepted pets under 20 or 30lbs. Just when we thought we were going to have to by-pass New York entirely, I came across the Martinique.

Without any weird discriminatory pet policies, they not only had an available room, it was at a very tasty price!

We arrived and couldn't believe our luck. Sure, we usually stay at much nicer hotels, but the Martinique is fine for what we needed. The big selling point is its location. Right on Broadway. A reasonable room with a queen sized bed, that accepted our dog, right in the heart of New York City, all for just $120/night? Who could ask for more than that?

Because we're so appreciative of their reasonable pet policy, we've decided to book with them when we return to New York in a couple of weeks(without our dog). We could stay at any of the finest hotels in New York. But we prefer to reward hotels that welcome our WHOLE family.

Avoid Martinique at All Costs

Had a horrible experience at the Holiday Inn Martinique. They messed up our reservation (actually booked us at some hotel in Georgia or New Jersey--they weren't even sure if that tells you anything). Were willing to give us a room, but only at a much higher rate than the one we were given when we got our supposedly confirmed reservation. Told us we had to go use a pay phone in the lobby if we wanted to talk to a holiday inn customer service agent to complain. Front desk staff was curt and unhelpful. Nobody would take responsibility for the mistake despite our reservation confirmation. Finally took the room out of desperation. Only thing we asked for was a room away from the elevator.

Got up to the room and not only was it directly next to the elevator shaft, but it was the size of a shoebox. No natural light since it looked out to another part of the bulding and a roof ledge covered in bird excrement. Really awful. We turned around and left. Had a much better experience at the Belvedere on W. 48th. Room was about three times the size and staff was much better.

It was okay

When I made the reservation, the hotel said that the name was the Holiday Inn New York City/Martinique. When we got to the hotel, the name that appeared on the outside of the building was different. When I inquired about it, the door man was anything but nice about it. In fact he was rather rude. The front desk people were really nice. The rooms are very small. The pictures on the internet and brochures are deceiving. The bathroom is even smaller (can you imagine?) I requested a non-smoking room and the front desk said that I got one, but all I could smell was cigarette smoke. I had to leave the windows open during the day to let out some of the odor.

Great location but rooms very small.

Great location, however the bedroom was very small which made it uncomfortable.For location Excellent.For rooms Terrible.

An enjoyable stay with 3 minor quibbles

Hello,Just returned from a 7 night stay at the Holiday Inn Martinique. It was our first time in New York and for the great rate of $99.00 dollars a night, it exceeded our expectations. Our room was small but very clean and comfortable. There were only 3 minor problems. For visitors that arrive early and want to check in right away and freshen up, I would suggest another hotel. Although the front desk will try to accommodate you, they have a 4:00 pm check-in time. And the clerk we dealt with was a bit snippy about this point. The other minor quibble was we had to call downstairs for towels, twice. Although they have daily maid service that will remove the dirty towels, but for some reason don't put any clean ones back to replace them. Finally, our room had a very noisy radiator. If we turned off the fan, we froze. We wanted to keep the room warm, but the fan would come on every 30 minutes and was very noisy. After awhile, I guess we were just use to it.Other than that, I would recommend this hotel for its great location. We were in walking distance of all the major attractions. And the front doorman was friendly and helpful. If we ever go back to New York we would definitely stay here again.