Holiday Inn SoHo New York

138 Lafayette Street, New York City, New York, 10013, United States | 3 star hotel
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This 3 star hotel, located in the Tribeca/Little Italy/Chinatown area of New York City, is near Foods of New York Tours -- Greenwich Village, Gotham Walking Tours of New York City, Children's Museum of the Arts, and SoHo Antique and Flea Market.
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    Historical Traveler Reviews Holiday Inn SoHo New York New York City

    Very Pleasantly Surprised!


    As a first-timer to New York, I didn't know what to expect from the Holiday Inn Downtown...I was very pleasantly surprised! First things first, the rooms are small - be prepared. They are quaint though, with a good bed, good bathroom, and good TV. The other thing to keep in mind, is the location. They say SOHO, but it's more Chinatown. Not a big deal...friendly people and amazing food.

    Title: Eccentric hotel in an eccentric neighborhood


    This is an unusual hotel situated in an unlikely place -- off hectic Canal Street in downtown New York City. During the daytime, the Canal Street area, bordering Chinatown, resembles what I imagine parts of Hong Kong look like. It's a shopper's bazaar, full of stalls selling everything from fruit to clothing. The sidewalks fill with shoppers and onlookers, making it hard to walk through. At night, though, the area shuts down. It's not that it's unsafe. I had no reason to think that was the case. It just looked, well, sketchy, and it's easy to see why some visitors would be intimidated.The hotel itself offers very small but very clean, if somewhat dated, rooms, and small bathrooms. There's a large wooden combination bureau/closet rather than a built-in closet.Heat is provided by a window unit that looks like an air conditioner and blows either hot or cold. It's more than adequate, though not a typical hotel arrangement. There is a bonus for visitors fearing they will be kept awake by street noise: Keep the heater/a.c. on all night and you get instant white noise. If you're used to sleeping with that kind of sound in the background, as I am, it works beautifully.The hotel has a restaurant that seems to always look almost empty. It is situated near Chinatown, though there don't seem to be any restaurants in the immediate area except a McDonald's. Its location places it very near the subway, which is a real convenience. Be prepared for the fact that the neighborhood is very Chinese. You will have to look on the second shelf of the nearby newsstand to find a newspaper written in English. The top shelf is filled with Chinese papers.At a time when the Times Square hotels were charging $350-400 a night, this hotel was asking $229. Is it worth it? If you don't mind the neighborhood, probably. If you can get a better deal uptown, you may find that arrangement more convenient.

    Clean, Comfortable, **Predictable**


    This is a clean, comfortable hotel. Typical of most Holiday Inn chain hotels. For someone that wants to see the different neighborhoods of lower Manhattan (Financial District, Chinatown, Soho, Lower East Side, Village, WTC site) this location will provide easy access. You can throw a rock to the subway station. I was particularly impressed by the staff. They were attentive, courteous and efficient. When checking in, I asked for a "quieter room if possible". I was set up on a higher floor, away from the street -- about as quiet as you can find in Manhattan. It's the little things they offer that are usually lacking in a $169/night hotel that make this hotel "Above Average". The only thing that would keep me from staying here again is something like priceline where I was able to book 3 nights at the Intercontinental Barclay in Midtown East (4-stars) for $150/night. But being on business, I couldn't use priceline for these nights, so if you don't have that option, this is a solid hotel that won't give you any negative surprises. Please feel free to e-mail me if you have any questions about my information.

    There are better places


    Recently had a one-night stay here, courtesy of Priceline. Was not very impressed. Room was tiny, but in good condition. Desk lamp (one of only 2 light sources in main part of room) was burned out. TV remote did not work. Nice clock radio/CD player (much better than typical hotel's), but a little difficult to figure out. No high-speed internet. Worst problem was that sink had not been cleaned from previous guest; contained dry toothpaste and hair. Ick.



    This past weekend my boyfriend & I enjoyed a delightful weekend vacation thanks to the staff at the Holiday Inn Soho. From the time we arrived to the time we departed the customer service we received was excellent! Tom & I were treated as if we were royality. Our room was superb with a city view of downtown, very clean and moderately priced.

    A great New York experience


    If it's not your first visit to New York, consider trying a new neighborhood. The Holiday Inn has a funky location near Chinatown and Little Italy convenient to a lot of great restaurants! And it's only a block or two from the subway. The rooms were very clean and updated.

    All in all, a great deal for New York!

    Should be called Holiday Inn- Chinatown


    I brought my husband and three teenage girls to this hotel 5 nights - (2 rooms at 159.00 rate from Holiday Inn web site) first week of June 2003. Very friendly staff - rooms were about what we expected - on the small side, but about right for Manhattan. Although we got a good value, I was a little taken aback by the neighborhood. This is not the hotel you want to stay at if you are bringing your family to Manhattan and hope to walk out at night and get an ice cream. The hotel is surrounded by Chinatown - Soho is a couple of blocks away. Chinatown is a little rough during the day, but at night.... All in all, I am glad we stayed downtown - close to Tribeca, Soho, Battery Park - but next time, will probably stay in a hotel farther away from Chinatown.

    Holiday Inn OK


    Location is good if you want to experience chinatown, little italy and soho. Hotel staff are all friendly and hotel seems safe. Rooms are old but clean. Price is good. You won't want to linger in your room or the hotel.

    The Pleasure (or lack thereof) of a “Third World Quality” Customer Service in the Heart of New York…


    I truly cannot find a better way to describe the horrible experience of my stay at the Holiday Inn Downtown, at 138 Lafayette Street, New York, NY 10013.On my arrival, last Sunday 2/9/03 I was given a small room at the 4th floor, room 401. When the bellman painfully negotiated the passage of my sizeable suitcase and computer bag into the narrow entry way, ther was barely room for me to get by. The temperature in the room was freezing cold. The bellman himself commented: “Oh, they must have forgotten to turn on the heat!”, while hastily cranking the noisy window unit heater full blast…Tired for the trip and hungry, I decided not to say anything. I dutifully tipped the bellman and with my winter coat still on took stock of the room the front desk announced would cost me $ 129.00/night + 10.64 State Sales Tax + 6.45 City Tax + 2.00 Occupancy Tax. Of course this price did not include breakfast! Breakfast (a greasy parade of overcooked food and cheap starches) cost me $11.05 even though, after a glance at that “mountain of cholesterol” served, I ended up having just a cup of coffee, a glass of juice and a morcel of a croissant…I was handed the bill and gratified with a scornful look because I did not leave a tip!The window for room 401, located just above the noisy heating unit spouting dusty hot air, appeared impossible to lift or locked in place; the view behind the “not exactly clean” window panes consisted of a narrow courtyard surrounded by 4 high walls and almost filled to capacity with what seemed huge exhaust vents. “Thank God I am not claustrofobic!” I thought to myself…The room itself was not exactly clean. From the side of the bed where I slept I could observe what appeared to be fingernail clippings (??) on the brown worn-out carpet. Who knows? Maybe a “memento of a previous customer, left there for posterity…” (By the way, I have been here 3 days and the clippings are still there) Also the sink and the tub contained “hairy debris” overlooked by the chambermaid.“After all, all I need is a place where to sleep” I thought, and only for 3 nights…Well, unfortunately, even that last very necessary pleasure turned out to be impossible in room 401. On Monday and Tuesday evening, at my return from my customer’s site, I found my room pervaded with a disgusting smell of fried food wafting upwards from the Chinese Restaurant at the 2nd floor.By the way, I ate at that Chinese Restaurant on Sunday night. The food was greasy and very salty. The waiter spoke almost no English, had no interest whatsoever in bringing me what I asked (had to ask 3 times for a glass of water). The “gentleman” appeared to be very engrossed into a televised sporting event and in a rather loud conversation in Chinese with 2 other men.Last night, Tuesday night, after 12 hrs at my customer’s site preceded by a sleepless night plagued by a headache due to the nauseating smell and the impossibility to open the window to get fresh air (who knows, maybe the stuck window was a “blessing in disguise” if the smell came from the gigantic exhaust vents in the courtyard), I finally spoke with the Front Desk attendant explaining the problem. He told me that regretfully, there was not another room where to move me. He also offered to send somebody into the room with perfumed sprays to cover the smell. Just the though made me sick. I thanked him but explained that since I suffer from allergies this was not a viable solution.When I returned from dinner (after the first evening dinner at the Pacifica Restaurant and the equally dismal first breakfast experience I always ate outside), the smell was still there, revolting as before, and did not start dissipating until much later in the night (I supposed, when the cook at the second floor “graced the world and call it a night”. At 2:00 AM, with a head-splitting migraine and watery eyes, frustrated at the thought of this 2nd sleepless night to be followed by a long work day, I called the Front Desk. The attendant, a woman this time, had the nerve to offer me a change of room, when, a few hours earlier, when I really needed it, I was clearly told that no other room was available for the night….It is now 5:40AM. I am exhausted, disgusted and very surprised of such poor management and customer service in a facility bearing the Holiday Inn name. My previous experiences with the Holiday Inn Hotel chain had always been positive, or, at least, reasonable ones. I wonder if the Holiday Inn Corporation upper management is at all aware of such a fact, especially in a big city like New York…On my part, I intend to alert my Corporate Travel Agent about the situation in order to route elsewhere not only our personnel attending to the several projects we have in the Manhattan area, but also any other business or leisure traveler willing to request information about New York hotels. Sincerely,MLH

    Comfortable Accomodations after whirlwhind shopping on Canal Street...


    My sister and I wanted to experience the shopping scene on Canal Street, and were so pleased to find a well-known, respected chain at such a value price so close by! After shopping, we were able to go back out and have dinner in nearby Chinatown (our other goal for this trip)....and it was SO nice to relax and unwind in the luxurious bath! We are considering coming back for the New Year's Eve celebration, and this hotel is definitely our first choice!

    TripAdvisor Reviews Holiday Inn SoHo New York New York City

    3.50 of 5 stars Very Good