Holiday Inn London - Regent's Park
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TravelPod Member ReviewsHoliday Inn London - Regent's Park
The service is really bad (probably spoilt after Vietnam)
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Holiday Inn London - Regent's Park
Best hotel of my business trip
I chose this hotel based on only a couple reviews from this site when I was looking for a hotel for one night in London prior to flying home after a two week business trip. I booked through my airline so I got a very good rate, which included breakfast. I must say that after staying two nights in a 4 star London hotel on the start of the trip and 4 nights in Glasgow 4 star hotel for a conference, I wasn't expecting much and the Holiday Inn delivered way above my expectations. I was very ill with a respiratory infection when I arrived. The concierge, who told me he had been through many many changes at the hotel, was just divine and so helpful. The rooms are small but just the same at other London hotels, costing much more. The beds, duvets, and pillows are wonderful. I thought the staff was most helpful and kind to me and having ordered room service because I was so sick, I thought the food and service was excellent. Breakfast was very good. Next time, I would stay here the entire time. This hotel was far better than those other 4 star hotels I had stayed at on the trip.
I stayed at this hotel, oddly enough, after reading a review at this site! I booked my stay through the airline so I got a good deal. The hotel is in a nice area, close to Regent's Park and two tube stations.
There are a number of small resturants and grocery stores near..so you can save on meals. Yes, the rooms are on the small side but they are clean and very nice. I would have, in fact, gave it a higher rating if the rooms had be a little bigger. I was not dissappointed at all. I don't understand the one star review one person gave.
Really good hotel, but could be pricey
I stayed at this hotel for 2 nights in January and thought it was really good. The location could be better but hey, its only a few minute walk to the tube (underground) and theres restaurants, shops, a pub and a mini supermarket. The rooms i thought were quite well maintained, the furniture looked in good condition and the pillows, beds and covers were all clean and comfy. The only downside to the room was that the bathroom was small, only enough room for one but it was clean and tidy.
I never ate in the restaurant or drank in the bar as i knew what the prices would be like. Eating in hotels aree always more expensive anyway, but in London i knew it would be dearer still so i avoided it.
The room service, which is 24hrs had a wide selection but some items looked a bit pricey. The customer service was good, the reception staff were helpful as was the housekeeping but at times i did feel as though some were watching me. Maybe this was because i am 19, but look younger and wore a baseball cap. If you wear a cap everyone thinks your up2 something.
I felt this hotel was more of a business mans/womans kind of hotel by the people i saw. Overall, i'd give it 4 out of 5, leting it down was the prices and the bathroom.
An Above Average Experience
(Keep in mind that three dots mean "neutral/average" and four means "above average" on this site. There wasn't a selection for "good, but not great," which is what I would have liked three dots to signify.)
I've stayed in a few properties in London and all over Britain as a visitor. I stayed in the Holiday Inn London Regent's Park mid-January of this year with a companion.
It's hard to give an overall score, as the hotel varied in quality and value in many areas. Here are my thoughts on a few important points of consideration.
Location: Less than a five minute walk from the Great Portland Street Underground station. Near the Underground stop, you have two markets (more like convenience stores to all you fellow Americans), a pub, a cafe (one Pret-a-Manger and the other independent), and a bus stop. In the opposite direction from the hotel and the Underground stop, you have a few restaurants and shops.
Look at a map of Central London, however, and the hotel is in the upper left-hand corner--about as far from the sights as you can get and still be considered "Central London."
Staff: The reception staff, depending on who was there, were fine--no better and certainly no worse than the reception staff at many hotels where I've stayed. They won't bend over backwards, but why should they?
Holiday Inn chain is basically a "budget to moderate" chain. They will, however, answer your questions and concerns to the best of their ability and accommodate you whenever possible. Just don't always expect a smile when they do.
I do have to say, though, that when my companion became seriously ill after our flight and wanted to check in early so that she could lie down, the woman at reception was very kind in allowing us to check in four hours earlier than the standard check-in time. And we were certainly grateful for that.
Food/drink: I didn't try the restaurant. The bar prices were a little on the high side, and the staff were fine. Lager was not *that* expensive, but higher priced than at a local pub. On the bright side, bar's open after the pubs are closed, and the decor was nice, if a little sterile.
Extras/amenities: I liked the free newspapers at the concierge's desk every day--quite a variety, too! One of the things I liked best about London are the newspapers, and it was nice not having to buy them.
Speaking of the concierge, I spoke with two, who were both friendly and helpful.
Cash machine and BT payphones in the lobby for all you overseas callers.
Satellite TV shows about thirteen channels, mostly British, some international (or international versions of American programming, like CNN Europe).
Room: Small rooms, small bathrooms, weird window, confusing thermostat, and no one ever tells you to avoid the fourth floor--they're doing a total renovation up there! We were led to believe that the renovations were done.
Don't expect a lot of panache at this range. The furniture and carpeting are a bit on the shabby side, but maybe all that will change when all the renovations are done. Who knows?
Value for money: If you pay the full tariff, it's not worth it, plain and simple, especially if you're an American visitor and dealing with the exchange rate. But in this day and age with the Internet and the travel bargains to be found there, why would you ever pay the full price? If you can find a good deal, it's a reasonable stay.
Test: Would I stay there again? Probably yes...if I found a very good deal.
Appalling value for money. Try Marriott or Hilton!
Very disappointed with this Hotel & Company. There is no way this hotel deserves 4 stars. Rooms are tiny (I had upgraded to and Executive & was told to expect a larger room, but it was the same size as a standard room just with "extras"). Bathrooms are really small. Furinture in room dirty & worn. Showerhead covered in mildew. Bad traffic noise. Office chairs used in the bedrooms. Breakfast items were sometimes cold. Staff unwilling to help at all. I will not be using this company again. I expected a lot more from this chain, but I am extremely let down.Good location, but then so are most hotels in London as they are all more or less next door to tube stations!
Really Good Choice!
After finishing my business visit, I spent the weekend in Holiday Inn London - Regent's Park. (January 2004) HotelĀ s spot is very near to the tube and Oxford Street.Frankly speaking, Hotel was far better than my expectations. And to me, absolutely far better than many other hotels in London in this price range. Rooms were very clean, modern and warmly decorated. I enjoyed the breakfast a lot. It was excellent. Staff in the breakfast room was wonderful.My only negative observation was referring to reception staff. Maybe I can kindly put into this way. They were not generous enough in terms of using the words! When you need to ask them questions, you may ask, but the answers are very very limited!On the other hand, English guy (in his late fifties, with eye-glasses) at concierge was excellent. His patience was incredible. And he was so professional and helpful.All in all, I really liked the hotel and next time I plan to stay in Holiday Inn London - Regent's Park again.
Nice Clean Hotel...and Modern Rooms!
My friend and I just returned from our trip to Europe, and spent our last two days at the Holiday Inn Regents Park. I have stayed at several other hotels in London (most of which were old, dirty, and in bad locations)....Holiday Inn Regents Park far surpasses them. It is located in a nice mid-upper class neighborhood and is just a block away from the Great Portland St. tube stop on 2 different subway lines. The rooms are modern with comfortable pillows and duvets. The bathrooms are nice and clean. The room was a little cramped but for the price, location, and amenities...it was quickly overlooked!I will definitely stay here again!
The hotel is in an ideal location-short walk to Oxford street for shopping and 2 nearby tube stations. The hotel having recently undergone a total refurbishment was pristine,the staff were courteous and both evening meal and breakfast were excellent - the head waiter at dinner was a top notch guy. Great weekend - Will definitely visit again!
HI Regent's Park - Highly Recommended!
I believe in complimenting those hotels that deserve it and Holiday Inn Regent's Park really does deserve it. Even before we arrived the customer service provided was fantastic. All of our requests, including an early check in of 11am, were met and even when we found a website offering cheaper accommodation than that offered on Holiday Inn's official website they kept their promise and matched the lower price then discounted 10%.
The hotel is located a two minute walk from Great Portland Street tube station which is on Bakerloo, Central and Circle lines; an ideal base for exploring the City. Literally a 7-10 minute walk from Mdm Tussaud's and the start point for the London bus tours. We couldn't have asked for a better location.
The staff were all extremely polite and helpful, even on arrival the chambermaids wished us a pleasant stay as we passed them in the corridor, and the concierge couldn't do enough for us.
The hotel is clean and well laid out - perfect for our weekend break.
We would recommend Holiday Inn - Regen'ts Park to anyone and should we return to London we will definitely consider staying here again.
Very Nice Hotel
Holiday Inn, Regents Park is a very nice hotel at a very reasonable price. The rooms are clean and modern. It was nice to come home to a relaxing environment, with air conditioning, after a hot summer day of touring. This hotel is conveniently located down the street from the Great Portland Tube Station. There is a Starbucks, plenty of Pubs and convenience stores nearby. There is also a bar in the hotel that serves late night food. The only problem we encountered was that the mini-bar in our room wasn't working and the staff didn't seem to know how to get it working.
TripAdvisor Reviews Holiday Inn London - Regent's Park
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