Holiday Inn London - Heathrow Ariel
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TravelPod Member ReviewsWaterman's Lodge Ballina
The rooms were perfect for one night, very close to the terminals, was just what I needed. Would consider staying here again. No free wifi though which is disappointing.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Waterman's Lodge Ballina
Decent hotel - poor service
I stayed at the Holiday Inn - Ariel for one night during my holiday travels in December of 2004. I had read reviews and was not turned off by the size of the rooms as mentioned. Sure enough, the room was small, but well renovated. The bathroom was also renovated and spacious. The hotel was clean and convenient (only 3 Pounds to get to the airport on the Hoppa bus - H6).
The only problem was the fire alarm that awoke me at 4:30 AM. It destroyed my attempt at a good night's sleep. It turned out to be a false alarm, but I didn't learn that until the following morning when I asked about the rude interuption to my respite. No one attempted to let the patrons know what was happening and no apologies were granted until I forced the issue at check-out.
I didn't mind the room, but I will never return as a result of their electronic and customer service glitch. A forthright apology and a substantial discount were in order, but were no where to be found at this hotel.
Not bad at all
The hotel is fine for an airport hotel, the rooms are very clean and comfortable although we couldn't work out how to turn the heating on and it was a little cold (it was December). The room service was very fast and the food was very good if a little expensive. The Hoppa Bus taking you from the hotel to Terminals 1, 2 and 3 (unfortunately it doesn't go to terminal 4 which is where we arrived at and had to get the train to terminal 3) takes about 20 minutes, leaves from the hotel very often but cost £3GBP each way. But it is heathrow where everything is expensive. The room rates displayed behind the counter were astronomical. We paid £81 for an executive room on the web but if you'd arrived at the hotel without a booking you would have to pay £185GBP!
My daughter and I spent one night here before flying back to Canada. It is your average Holiday Inn - clean, comfortable, expensive food and drink :) I enjoyed the view and noise of aircraft taking off - that's what you expect at an airport hotel. I hate the Hotel Hoppa bus - 3GBP is a lot to pay- each way! - plus the drivers are grumpy and unhelpful.
Perfect overnight stay at Heathrow Airport...
The Holiday Inn Ariel is a perfect hotel for an overnight stay near London's Heathrow Airport. At US$ 65 per night through a Priceline bid of $50, it is excellent value for your money in this area (although the standard rate of 155 pounds per night for walks ins is too steep).
Take the red bus route 105 for a free ride from Heathrow's Central Bus Station (follow signs inside the airport) to a bus stop that sits right in front of the hotel (tell the bus driver that you need to get off at the stop in front of the round Holiday Inn Ariel. But note that there is a different Holiday Inn along the way in the 105 bus route). The bus ride is fast (It took me about ten minutes since I took it after 10:00pm. It probably can take 1/2 hour to 45 minute during peak traffic hours). The best thing is that the 105 bus ride is 100% free since it is within the defined Airport perimeter (a close kept secret that is not advertised). This saves you the 3 pounds per person (about US$5.50) that you would have to pay if you take the Heathrow Airport Hoppa.
The hotel has a fast check in. Clean & modern rooms with good selection of TV Channels, a nice shower, comfortable beds (my room had two twins) etc. At check in I received a voucher for a free drink at the bar since I am a member of Holiday Inn's Priority Point program.
The bar/pub is a nice place to relax with a pint of lager or a late night snack (limited menu). There was a full restaurant too but I did not use it since it was too expensive (I prefer to pick up some juice and sandwich at the gas station convenience shop down the road). And normally I stay away from hotel restaurants anyways.
The hotel has a business center that offers internet access, copies, etc (you buy the time that you need at the front desk). Although the internet was down during my night stay.
This hotel is a great choice if you have to stay near the airport for "ONE" night before or after your flight.
There is nothing in this area so I recommend the hotel only for one night layover or if you are working/visiting a company in this area. This hotel
is NOT SUITABLE if you are traveling to London for sightseeing.
GREAT VALUE, I am very happy with the Ariel at the Priceline bid price of US$50 (US$65.50 with taxes and fees).
Will stay here again at these prices.
We stayed here in August for a night before an early flight out of Heathrow and had paid £70 for a room and 15 days parking (through Holiday Extras). Unsurprisingly we hadn't expected much quality from the hotel for the price but as we were due to be away for almost a month and the additional days parking were also cheap we went with it. However on arrival we were very pleasantly surprised. The room was large, clean, very comfortable and nicely decorated, albeit in a typical 'chain hotel' style. We didn't find the plane noise at all intrusive (and I am usually the first to complain about noise preventing me from sleeping!). The service was efficient and staff helpful. We ate in the restaurant just for ease and had a meal far better than we had expected. Only downside was that both restaurant and bar were quite smoky. I usually book hotel rooms direct with the hotel as I think this gets a better standard of room but I don't think booking through a 'middle man' at all disadvataged us in this case - we were very happy with our stay here and will be staying here before our future trips from Heathrow. Purple parking also made life very easy for us on our return & I would highly recommend both.
Great hotel and fantastic service
This is a great hotel that I've returned to time and time again. There must be a great General Manager as all the staff seem to be friendly and helpful.
If you are a Priority Club member they really push the boat out for you. All you have to do at check in is sign their register. That's it!
You also get some extra upgraded goodies such as a free glass of wine, which is always appreciated.
Rooms are nice and clean, although not huge. Even although some of them overlook the runway at Heathrow the double glazing is pretty effective at cutting out the majority of the noise.
If you are staying at Heathrow (and I've tried nearly all the hotels around the airport) this is well worth a visit.
The Worst Night's Sleep Ever -- Avoid IT!
Well, this was an awful hotel to end our holiday in since it was not sound proofed and was very near the runways of Heathrow. We heard every take-off there was--very noisy when there are large jets there. Then add to that, that the first floor was being remodeled (the workers started with saws and sanders at about 6:30 a.m.) so it was dusty and dirty too! It sorely needs remodeling: the wall paper and paint is peeling off the walls, the carpet was ripped and furniture bashed. Also the towels were thread bare. In addition, the front dek clerk couldn't (or wouldn't) provide a local area map to show us how to reach terminal 4, gave incorrect information about the car park rate and pointed us into a VERY rundown, slum like area for dinner. The only place that looked like you wouldn't be robbed at in the local area was McDonalds (and, perhaps, other hotels). The only positive things I can say: comfortable bed and the restaurant staff at breakfast were very nice and helpful. Try other places (there are four Holiday Inns in the area) and avoid this one.
Great pillow "menu"
Got a great price on a room here using Priceline. The hotel is circular, so rooms on inside are smaller than those on outside. Had an inside room which, while small, was adequate for me alone my last night before flying out of Heathrow. Would have been uncomfortable for two, however. Loved the "pillow menu" -- my choice delivered to my door in just a few minutes. Comfortable bed, clean & fresh-smelling non-smoking room. Current magazines in the room a nice touch. A bit tricky to get to using the "Hoppa Bus" cost 3 pounds each way and doesn't go to Terminal 4 (British Air to many of the stateside destinations). However, you can take the Heathrow Express free from terminals 1, 2, or 3. Just allow enough time. I'd definitely stay here again flying into or out of Heathrow, but not for longer than 1 night -- too far out for London attractions.
Great way to start or end your holiday
Always stay at this hotel whenever flying from Heathrow, its a great way to start or end your holiday. Restaurant and bar prices are average for an airport hotel, food is great. Friendly staff.
What a Ripoff!!
This hotel was outrageously priced for the services and rooms provided. The room was the smallest I have ever seen--roughly 12x15 with a tiny little bathroom attached. We paid 89 pounds the first night and then 130 pounds just a week later! They did have nice pillows, but that was about the only plus. I would highly NOT recommend wasting your money at this hotel!
TripAdvisor Reviews Waterman's Lodge Ballina
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