Unfriendly Terrible Service

Horrible hotel. I booked months in advance, specifying a non-smoking room. As soon as I opened the door to the room the stink of stale cigarettes hit me. I had my young children with me as well. I complained, the manager said they were full and he'd move us next day.

Not good enough, kicked up a fuss and a room miraculously became available. It didn't smell but the noise from the road junction was apalling. Changed again next day, finally got a decent room with minimal noise. parking is expensive $30 per night.

Don't be put off!

Having read the reviews after booking our California I was very worried about staying at the Holiday Inn and I warned my husband and children that our final destination would have the worst hotel. How wrong I was.

We were in the Beach location, the rooms were large, clean with free tea and coffee everyday. The bathrooms were lovely with constant change of towels and toiletries. We were also able to park at our hotel so there wasn't any problem with luggage. The hotel was quiet and it has the very best location. We didn't have to use the car. I admit that walking to the pool which took under 5 mins could be perceived to be a problem but it wasn't for my husband and I or our 3 children. I would certainly use this hotel again.

Much better accommodation available.

Just got back from a fly-drive to California and I have to agree with all the other reviewers about this hotel. Our room was located in the second block which involved a long walk with our luggage. Pool very small. Parking was an extra 26 dollars a night which we were not expecting. Dennys Restaurant was over-priced and very busy during breakfast - queues flowed out into the lobby area. However, location at Fisherman's Wharf is excellent - but there are many more hotels located in the area. Overall rating - very average. We would not stay here again.

There are much better alternatives

Very noisy street - it will keep you awake. If you stay here, try to get a room that does not face the large street right south of the hotel.

The personnel is friendly, but the breakfast area is very congested during the tourist season.

The price/quality ratio should be better in other hotels.

Location is ok, but not the best either.

Horrible Hotel

Because we have children, I was looking for a family hotel and chose this one as it was close to the Wharf. The entire experience was horrible - I booked a King room with a sofa bed and they sent me (along with tons of luggage) to the wrong room and then finally gave me the room I requested after badgering the manager. The bell hops were not very friendly and the front desk staff was a joke. Having laundry facilities means $2 washers & dryers in the back of the parking garage and its closed at 10:00 PM. The rooms were very old and not very clean.

The sofa bed was so old and horrible that my son wound up sleeping the King bed with my husband and I. Thank goodness we brought our own crib for our daughter - would hate to see what the hotel would have given me. The entire facility was very worn. Upon checkout they did not ask me for my parking pass, so when I thought I was done and could drive away - they held my car "hostage" in the garage while I went back upstairs to wait in line again.... Very bad deal and not a very good price either. Lots better choices around the Wharf.

Awesome Time Hoilday Inn Fishermans Wharf

We stayed at the Holiday Inn Fishermans Wharf June 17-21 2003 and had a

Fantastic trip. The Holiday Inn is at a perfect location, one block

from Fishermans Wharf, close to the cable cars and Pier 39. We had a

Great veiw from our room, we looked out to the Wharf and Alcatraz. The

rooms are clean and the service was good. It's very central. We did not

rent a car and were able to get around easily. The Bellman was very

helpful in arrainging our limo ride to the airport for the same price

as a cab. It was a great trip, and would stay there again, very pleased

overall with hotel, services and location.

Holiday Inn Okay

I almost gave this hotel two points but decided to give three points because of its location. I don't think there is anything special about this hotel other than its location. Its location is perfect for walking around San Francisco. The rooms seemed dull but were clean. Most of the hotels I have stayed at provide coffee if the lobby in the mornings. At this hotel you have to pay $2.00 for a small cup of coffee and another $2.00 for a small oatmeal cookie. Location is the only reason I would stay at this hotel.

Holiday Inn Fishermans Whard

Stayed in the Holiday Inn Fishermans Wharf during the first week of April. Despite the cheap rate we got on our Expedia booking, the room was large and immaculately clean.The staff at this hotel were exceptionally polite, cheerful and helpful.Only downside being the ridiculous rates for making international calls from the room, but we should have known better.Great location if you want to do the tourist things, 5 minute walk to Pier 39, Alcatraz ferries, etc. Good Barnes & Noble up the road too. Street car stop 5 minute walk from the hotel.

Don't stay here

As training officer in my firm, I booked members of my office in this hotel for a seminar. One person was bitten by bed bugs. Beware!

Great Place To Stay

The Holiday Inn at Fisherman's Wharf was very clean and the people and the front desk were very nice. The room was very nice. However, there was no 'fridge in the room to store leftovers, but the AC worked great (unlike at the Great Highway Inn, where I also stayed -- see other post).

The only problems I encountered in my stay there was that the hotel is separated in that it is two buildings. I think it would have been nice if they could connect the two buildings so you wouldn't have to lug your luggage down and across the street to go to your room. It also is a bit confusing as the 2nd building has another building connected to it which just happens to be a Holiday Inn Express. It gives the impression that you're staying at the Express instead of the full service Holiday Inn which can be confusing at first.

Aside from that there were no problems with my stay there (except for some picketers with a bullhorn at 8 in the morning in front of another hotel -- but that wasn't the Inn's fault).

BTW, there is also a 24 hour Denny's at the second building which can be a big plus if you are out late and want a snack when you get back from exploring the city.

Overall, I highly recommend staying there not only for its convenient location, but for the fufillment of the great standards we all have come to expect from the Holiday Inn.