Great Experience

Long drive in the rain from Ohio. Room 307 overlooking the parking lot with a small balcony with no chairs. Great to dry out towels and bathing suits every night. Room was a king suite with a half wall between the king bed and the queen sofa bed. Room had microwave, fridge and water jet tub. Room and the entire hotel was clean. Pool was just the right temp to cool off from the humid days. Our room did not have the new HI Express bedding yet, but would have by the end of August. Breakfast was the usual for a HI Express. The gals do a GREAT job of keeping it stocked. We stayed for 5 nights and got a bit tired of the same thing every morning, so we did go out on the 4th morning. Wireless internet in the entire place worked well. Cookies in the afternoon were a nice touch. Price was good considering it was the high season. Hotel was sold out most nights but still had pleanty of parking. Easy to get to right off the highway.

Great beds but

This Holiday Inn Express has been recently updated. The beds are great and the room was nice and clean. Breakfast was the typical breakfast that this chain serves. We asked for a room on the backside so it was quiet. The room was cramped and blah wallpaper with ceiling trim added to confined feeling. Outside entrance to the room. No elevator. Two floors in back, four floors in front. No microwave/refrigerator. Sink was outside bathroom (not enough room for a double sink). Bathroom was just big enough for commode and tub. Parking is horrible - not enough spaces for the number of rooms plus spaces are small. Hotel is up a hill - our car scraped coming out of the drive (we have low clearance). Location is very convenient to Biltmore area and interstate. We're used to a slightly bigger room so we'll stay elsewhere the next time.

A Pleasant Surprise

After 8 hours in the car it was very nice to arrive at this Holiday Inn which is located a few yards off I 26.

The front desk staff was very pleasant and accomodating with suggestions for nearby dining and activities. Afternoon coffee/tea and cookies were a nice touch as well.

The complimentary continental breakfast was very nice which seems to be the standard for Holiday Inn Express now. The service attendants work very hard at keeping the breakfast bar fully stocked and sparkling clean. They deserve a tip from the guests for their hard work.

Our room was very clean and comfortable and was especially quiet given the location of the interstate close by.

Rates were very reasonable and the location is minutes from the Biltmore and downtown Asheville. Shopping, grocery, gas, dining and Farmers Market all nearby.

Was a decent deal.

We were on an unscheduled vist to Ahsville. Holiday Inn Express Ashville - Biltmore Square Mall was reasonable at $67.00 dollars (for a Friday) for a room with a king bed room and a jacuzzi tub. The bed was not that great but was good. The room was clean and that made us happy. The breakfast was OK.

We were not sure if we wanted to stay for an extra day when we checked in. The guys at the front desk were very accomodating; they let us reserve the room for two days but said we could check out a day early if we wanted too. The flexibility was convenient and we did decide to check out a day early and there was no problem.

Would stay there again. I remember also staying at the Days Inn on Tunnel Road on an earlier visit and breakfast there was great and it is closer to a lot of nice restaurants. I would advise people to look it up.

OK but not loving it

We stayed here for two nights on our way to TN and were less than thrilled with the rooms and service....our room, while large, smelled....musty? Damp? We kept the window open most of the time trying to air the room out. Breakfast was included in the room price and it's served in the lobby; nice selection - normal continental-type breakfast (cereals, doughnuts, oatmeal, toast, juice, etc). Front desk could have been a little friendlier and more helpful. All in all, we wouldn't stay here again.

Great place to stay in Asheville!

We (2 adults, 2 teenagers) just spent 3 nights here over the Christmas holiday and were very happy. The hotel staff goes out of their way to help - recommended restaurants, gave directions, sold stamps, etc. The entire hotel is spotless, and the continental breakfast included hard boiled eggs, which was a nice surprise. It was a short drive to Biltmore and a good location for other sightseeing.

Clean and Convenient

A clean hotel with a helpful efficient staff. I found the rates to be less than comparable hotels in the area. Arrived at breakfast late but there were still plenty of those cinnamon rolls. Conveniently located just off of I-26 and close to I-40 and the Blue Ridge Parkway. As the name indicates there is a mall across the street.

Great Surprise......

On a recent trip to the mountains and desperately seeking a reasonable priced lodge we (just by chance) checked the Inn and found it to be comfortable, roomy, and extremely quiet. The breakfast was great too...

Great Value

The Holiday Inn Express Asheville - Biltmore Square Mall is a great value. The hotel is only a year or two old so all the facilities are new. The rooms are comfortable and clean (similar to standard rooms that you would find at a 2* to 3* type facility; but the beds here are much more comfortable than comperably priced hotels). Each room comes with a fresh cont. breakfast. There is also a very small gym, small hot-tub and small outdoor pool (open in summer only). The hotel is located across the street from the Biltmore Square Mall and just off of I-26 where that freeway meets I-40; I highly recommend an Italian/Greek restaurant named "Apollo" just down the street from the hotel (great food with extremely reasonable prices). Overall, at around $60 to $70 per night, the hotel is a great value.

Very Pleasant Surprise

While our final destination was Orlando, Florida, we stopped on the way to get some rest. We checked the Wingate and the Hampton ~ both were nice and had fairly good rates, but since Holiday Inn was right in the same triangle (right off of the expressway), we thought we'd check there, too. They not only offered a lower rate with comparable amenities, but immediately asked what affiliations we may have in order to drop their rate even lower. The room was very large, very clean and very well ventilated. The entire hotel was clean and safe, staff was very friendly and helpful and their complimentary breakfast was fresh, tasteful and plentiful. I would recommend this Holiday Inn well above its surrounding business.