Holiday Inn Express NYC - Madison Square Garden
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How has this hotel rated in the past?
- Free High-Speed Internet
- Business Services
- Wheelchair accessibility
- Fitness/Health center
- Pets allowed
Historical Traveler Reviews Holiday Inn Express NYC - Madison Square Garden New York City
Great Hotel at an Immaculate Price
My best friend and I stayed here the week after Thanksgiving (11/28 to 12/1). It was a last minute trip to NYC and we were lucky to find this place at at great price directly through the hotel's webiste ($135/night). You can't beat the price, especially for the location of this hotel. We were very close to several subways, 2 blocks from Madison Square Garden, about 5 blocks from the world's largest Macy's, and about a mile from Time Square. The walk to Time Square isn't bad at all.
The service was great. We arrived at the hotel 4 hours before check-in. I didn't think a room would be available to us but it was. The rooms are small but enough for the two of us. Plus, it was ok for us since we didn't stay much in the hotel - mainly just to sleep and get ready. The bed and pillows were comfy. The heater/airconditioning worked great. The bathroom had marble countertops and tile flooring. The decor was very modern. The bellhop helped us with directions, restaurants recommendation, subways lines to take, etc.
The continental breakfast was excellent. It was much better than the standard continental breakfast. It inlcuded sticky buns, donuts, bagels, bread, english muffins, fruit, yogurt and an array of cereals. That's not it - it also include hot breakfast items such as scrambled eggs, sausage links/patties, french toast sticks, hash browns, and pancakes. I couldn't believe it.
There is also a fitness and business center located on the lower level. We used the business center quite a bit to find info about areas to see during our stay in NYC and of course to check email.
I would definitely come back to this hotel and recommend it to others. I would rather walk the distance to Times Square than pay $400-$500/night in that area.
Holiday Inn with New York chic
We stayed at the Holiday Inn Express in Chelsea on Thanksgiving weekend. Because of the "express" in the name, I wasn't sure what to expect, but I felt this hotel is nicer than many of the older Holiday Inn hotels I've stayed at. The hotel is obviously brand new, and the decor is quite modern. Though the rooms are small, they are efficiently designed. The bed was VERY comfortable and the bathroom had marble countertops. We enjoyed the flat-screen TV, and our room was immaculate.
The hotel has a convenient location, within comfortable walking distance to several subway lines. There was a concierge to help with booking tours, etc... Though there was no parking arrangement with any local garages, we were lucky and found on-street parking right in front of the hotel! (Watch out, though - you can't be parked there on weekdays.)
Finally, the free breakfast is impressive, with more than just the typical continental-style offerings. In addition to fruit, cereal, juice, coffee and all the typical stuff, there was hot food like eggs and hash. (I didn't try the hot food, but my traveling partner said it was pretty good.)
For the price (we paid $100 by bidding on Priceline), we were thrilled with this hotel. It was a last minute booking for Thanksgiving weekend, and we thought it was a great deal for Manhattan!
My family and I stayed at the Holiday Inn Express (Chelsea) over Thanksgiving Holiday weekend and we enjoyed it. The rooms were clean, the staff was friendly and the hotel offered a free breakfast (great for a family on a budget). Like others have mentioned, the location was great, travel one block south to 28th street and you can get on the #1 train and it would take you anywhere from Battery Park to Central Park. At no time during our visit did we feel uncomfortable with our surroundings and we took the subway everywhere; it is the cheapest and most convenient way to travel. The rooms are small, like many in New York, but are clean and modern. We booked our room on the Holiday Inn website, keep checking the rates because they can change throughout the day. We were able to get a rate of $109.95 a night, the day before it was $232 a night. Most other similar hotels were going for over $275 a night and they did not offer a free breakfast. Also, a cab ride from the hotel to LaGuardia airport will cost you about $35.00. My wife and I are planning a trip next year for just the two of us and we will definitely stay here again.
Service and Decor Excellent, but a few Problems
Found this hotel last minute, with a great rate for Thanksgiving weekend. Desk and bell personnel were great, and the rooms were sparkling brand new and clean, which is a big bonus for NYC budget hotel accomodations. Great showers, great towels and linens, and no noise from the street. Also a great location--close to subway and centrally located for most sites. Double room for three people was somewhat tight, but we knew to expect this in NYC for the price, ($189.00 per night booked the day before Thanksgiving on the Holiday Inn website.) How much time does one spend in a hotel in NYC anyway? Just a few problems, however, that were bothersome enough to lower our rating from excellent to average: The beds were terribly uncomfortable: both I and my husband woke up aching from head to toe each morning. Also, while we don't eat Holiday Inn breakfast while in a culinary delight like New York City, I did try to make a piece of toast for myself a couple of early mornings, and the toasters on the buffet were broken for all four mornings we were there. Seems as though they could have been easily repaired or replaced. It was a bummer to not be able to toast the bagels, english muffins, etc., that were provided. Also we came home Sunday evening to find that our linens had been changed and our towels replaced, but no other cleaning had been done. There were half empty cold cups of coffee and a half eaten (untoasted, of course,) bagel still sitting on the desk and nightstand. Trashcan was missing and ashtray was still full. Ultimately, because of the beds being so uncomfortable, we will probably look elsewhere for accomodations for our next trip to the big apple, even if comfortable beds means we have to sped more money.
Perfectly acceptable NYC hotel
We stayed here 3 nights. The room and ensuite bathroom were both fine. V. nice flatscreen TV. Windows you can open slightly. We were near the elevators but we didn't really get too much noise (we were on the 10th floor). V. friendly check in staff. Free fast internet and free printing. There is a gym although we didn't use it. Breakfast was included and frankly even if it wasn't you could still get it. However the breakfast area was not really big enough for the size of the hotel and often got crowded. The breakfast was acceptable but not great.
There was no service elevator, so the elevator often had staff in it.
Location is good - one block from Madison Square Garden and a few blocks from the subway station. We took the airtrain and subway from JFK with a large suitcase with no problems.
We paid USD 195 + taxes per night in November just before Thanksgiving.
A Brilliant Location and Hotel
We're just leaving this hotel today and we had a fantastic time. It's within walking distance of Macys (5 min), Penn Station (3 min), Time Square (10 min) and we even walked to Rockefeller Centre and 5th Avenue which took a little longer but no more than 30 minutes. The hotel itself is clean, we booked a twin room and we had two double beds, a big tv, lots of clean towels daily, ironing board, iron, coffee, etc. The bathroom was great, hot water at all times, marble effect finish, and a great bath with shower. The staff were friendly and helpful. The breakfast was buffet style and continential but you could help yourself as many times as you liked. Would highly recommend this hotel for a stay in New York.
We ended up in this hotel for our honeymoon in New York and absolutely loved it!
Originally we had booked a room in Dexter House, a hostel in upper Manhattan. We decided to move to another hotel because of the location and facilities.We decided to look for another hotel the evening we got there and ended up in the Holiday inn express, chelsea which had only been built two weeks ago. staff here were friendly and helpful and check in was smooth and easy.
The room wasnt massive but had a kingsize bed, large TV, a desk and a small but well equipped and nice bathroom. Everything was spotlessly clean and tidy. The room was cleaned every day to a high standard.
Breakfast was buffet style, which though it would never be descirbed as a culinary delight, it served us well with a good selection of fruit and pastries and some hot food as well as bagles etc. Hot and cold drinks were available 24hours in the lobby which was very useful.
The best thing about this hotel is the location, its just around the corner from Madison Square Garden, very close to Times Square, MACY's etc. Its the perfect place to explore New York from. The staff there are very helpful with directions and recommendations for restaurants, and can book trips and excursions if needed.
I would definately recomend this hotel!
Quiet and new with nice staff
I'm a Holiday Inn Priority Club Platinum member, so flit around all the NYC Holiday Inn brands depending on price. This was my first stay at the HI Express Chelsea, and its a great find.
This is a newer building with great soundproofing! I was on the 8th floor, street side and this was the quietest room I've ever had in NYC. Rooms are quite small, even by NY mid-price standards, but well equipped. Everything except the bed is kind of 'mini-sized' --- small desk, small sink, little bed side tables. Even the ironing board tucked into the armoire is mini-sized. But everything you need is here, unlike some of the boutique Manhattan hotels I've stayed in that forego a desk and force you to balance a laptop on the bed. (The wireless internet signal in the room was great.) The one thing lacking --- no mini-fridge in the room.
I booked a couple of days ahead, but double checked rates on the Holiday Inn website the morning of my arrival, and found that the rate had dropped $50. I rebooked my reservation. When I checked in, I asked the manager on duty about it, and he said that 'day of' last minute rate drops aren't uncommon if they have empty rooms, so it pays to double check and rebook (if you don't have a non-refundable reservation.)
Staff here are very friendly and helpful. I checked in around noon, 3 hours before the 3PM check-in. I was told the rooms weren't available yet by the desk clerk, but the manager came over and said "You're a platinum member, we can find you a room if you'll wait just a few minutes." It really didn't matter to me, but they went out of their way. Later in the afternoon I watched check-in for a few minutes, and found them to be universally pleasant to 'regular' guests checking in.
Breakfast, which is included, is standard-ssie Holiday Inn Express with their franchised hot cinnamon buns. Every HI Express in the U.S. is the same, which is fine when you're in the middle of Arkansas. But I always find it a disappointment in NYC, where you have some of the best bakeries in the country that could supply great breakfast pastries, bagels, etc.
The one negative (besides the elbow scrunching size of the rooms) is that its a few blocks walk to the nearest subway stops.
Overall, I give this one a heaty two thumbs up.
Amazing....best around by far!
we stayed in this hotel at last minute notice as it had just openend two days before we stayed so the hotel was extremly clean and fresh. We absolutly loved the hotel....it was perfect! great location....macys around the coner and only abaout 10 blocks from times square which was such an easy walk which we did almost night. The room itself was gorgeous, two double beds,good matress,large t.v, good view....we could see the empire state building from our window,also very decent sized wardrobe. the bathroom was gorgeous,perfectly clean and good size also. the room was cleaned spotlessly clean everyday which was so refreshing to come back to at night. every morning we helped ourselves to an amazing breakfast with pastries,cereal,teas,coffees,juices, and different varietys of meats everyday, and so much more....you could eat all you want! when breakfast was over we were able to help ourselves to tea/coffee/juices and cereal all day long!downstairs there was free internet access available and a small gym also.so over all i give this hotel an A+!!
Brand New - Great Find
On business travel, I had 1 day notice for travel to NY. Company travel agency had trouble finding a decent place under $400 anywhere in NYC for the night. I was very fortunate to find the new Holiday Inn Express-Chelsea on W 29th St. Its not listed on many online maps or alt sites. It just opened at the end of Oct 06. I was there the first week. Everything was fine and in full working order. The room was very clean, modern, and a good size (for NY). Not in the perfect location for business. However, I had meetings in Lwr Manhattan and Midtown and access to both were easier than expected. Its also a very short walk to MSG. Definitely worth considering.