Holiday Inn Express Hotel & Suites Ventura Harbor
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How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
- Fitness/Health center
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Historical Traveler Reviews Holiday Inn Express Hotel & Suites Ventura Harbor
Beware of your room location!!
First the good: Beds were comfy, room was clean, bathroom was much larger than most, flat screen TV looked cool. This is a no-frills hotel, but adequate.
Now the bad: There was a slight check-in snafu which isn't really worth going into detail about and would have been no big deal except for the lack of professionalism displayed by the front desk staff. But the real frustration resulted from what we discovered upon returning to our room on Saturday night: we were located directly above a banquet/conference room that was hosting an extremely loud party. Our floor, windows, and furnishings were literally thumping from the music below. (For the record, I'm a 20-something who lives in an apartment. If I found the noise excessive, I can't imagine what most people would think.)
Feeling the level of noise was beyond unacceptable for after 11 PM (!!) we went down to the front desk to complain. (We tried reaching the desk by phone, but the calls went unanswered.) The clerk on duty informed us there was absolutely no chance of switching rooms as they were overbooked. She promised to "get Security right on it." We returned to our room and endured the noise for another 30 minutes. After a second trip to the front desk (again, a phone call went unanswered) we were informed that the room was rented out until midnight and there was nothing that could be done about it. I guess the hotel's philosophy is this: Rights to the banquet room supercede the rights of regular guests to sleep.
The desk clerk attempted to be sympathetic, and promised to have the party shut down at midnight -- small consolation when we had been up since 4 AM to catch our flight. She also said they "get some pretty rowdy groups in there." That statement leads me to believe this is a common occurrence at this location. We requested the name of the manager, but the clerk could not tell us when he would be on duty. She also could not tell us if the banquet room would be rented out the next night, and denied our request to switch rooms in the morning, again stating that they were overbooked.
Fortunately, the banquet room was empty the second night. I managed to locate a supervisor upon check-out, and we were compensated with a gift certificate for one night's stay. Nice gesture, but too late.
In short: if you choose to stay here it would be a decent value for your money ONLY if you can ensure your room is nowhere near the banquet room.
The Harbor Views are Fantastic!
Very friendly and helpful staff. The complementary breakfast was average for this type of hotel. The hotel is right on the harbor which was fantastic! The beds and bedding were excellant as was the flat screen t.v.! Really the only reason this wasn't rated a 5/5 is that the building itself has some issues. The sliding door to the balcony was real difficult to "slide" and we couldn't get the bathroom door to fully close with any reasonable amount of force. All in all a great place to stay. Would definately stay here again.
Right on the water!
Traveled to CA for business and stayed just one night. The rooms are newly refurbished and very clean. Bed was quite comfortable and I was pleased to see a flat screen tv! Bathroom was large and well vented. All rooms seemed to face towards the harbor. Just an FYI - internet is not wireless - you must plug in the ethernet cable. But it is free. Large breakfast area. Easy access to the 101. I did have problems with my AC, but the breeze off of the harbor was so refreshing it wasn't an issue.
Loved this place!!
This newly refurbished hotel was wonderful. Spacious rooms with a fully stocked kitchenette. The little patio was cute! The staff was friendly and when there was a small problem with our room, the fixed it right away. Loved the jacuzzi tub...it was an unexpected surprise. The breakfast room was clean and had great views on the harbor. During this trip we also stayed at the Holiday Express in Carpiniteria. I wished I had skipped Carpinteria and stayed in Ventura! Better hotel and cheaper rates. This place is a steal...wonder how long before the rates go up!!
Just right 4 us!
My husband and I stayed for 3 nights as a getaway, we usually go to Santa Barbarbara or San Diego, however we were looking for something on the water at NOT in the $200/$300 a night range, Oh, I also wanted CLEANLINESS, SO I stumbled across the HI. Well I have to say, suprisingly, the room was better then what the pix on the internet site, showed. (I took pix's, but accidently erased) Everything is new and modern & CLEAN, did I say it was CLEAN!! the Bathroom was awsome with a big tub! the view was great, (our room had curtains & a shade that allowed u to see out, but not in? so NO peeping toms) it was quiet and peaceful, JUST what we were looking for. Yes this hotel does not have the extra amenities, like a pool, ect, however I appreciated the price and ROOM amenities. The breakfast room was being worked on while we were there, we are late sleepers when we are on vacation and did not make it to breakfast, However one morning we attempted to, only to find that we missed it, the breakfast buffet ended, BUT the nice man at the counter in the lobby gave us some vouchers and sent us over to the hotel anyway, and we were served an awsome b-fast. I loved the fact that there was a real kitchenette in the suites, since we always have leftovers at dinner and were able to use the fridge and microwave. Next time i will bring a few groceries! ANYWAY we were looking for a quiet, relaxing, low key, CLEAN getaway near the ocean and we found it at a great price, needless to say we will be back. OH the front desk personel were very nice and helpful. Hope this review helps!
Fantastic 2 Queen Suite
We stayed at the Holiday Inn Express Ventura Harbor August 18-21, 2006. We needed a place to stay as a base for visiting relatives in Oxnard, near the Oxnard marina, and to attend a wedding. We had reserved a 2 queen suite. The room was fantastic, just perfect. We were a group of 4 adults sharing a room and we had plenty of space. The bathroom was very large with a jaccuzi tub. There was also a sink, stove, refrigerator and cooking equipment, plates, glasses, etc. but we did not use. The Holiday Inn Smart Continental Breakfast is now being served in their breakfast room, overlooking the harbor. It is true the even numbered rooms face the harbor, and the odd numbered rooms faced, well, nothing. At least the ground floor odd numbered rooms had no view. I checked in late, and forgot to ask for an even numbered room. I do not know if the 2 queen suite rooms are even offered on the odd numbered rooms, if I wanted the 2 queen suite, I may have had no choice. It really didn't matter, we were not in the room to look out the window anyhow. There was a patio, but it faced a wall, hence, no view. I had thought the sofa turned into a bed, but ours did not. Nevertheless, the room was very large, and just perfect. We have no complaints and will stay there again. This building used to be part of th e Sheraton, and was referred to as the "Marina Suites." There is still a "Grand Openingt" sign on the building. The building does back up against the marina. All the hotel staff we encountered were very friendly. In previous visits to this area, we stayed at the Embassy Suites in Oxnard which is only a few minutes from our family's home, but with current rates at that property, we were not able to stay. Also, in previous years, I used Priceline to stay at that Marriott Ventura. But this this year, my bids on Priceline were not successful. So, we stayed at the Holiday Inn Express Ventura Harbor, and discovered it was the best place of all considering the room rates, and the size of the room. Although I enjoyed the Marriott, I now prefer this property. It's closer to our relatives, and rooms bigger and nicer. If you're looking for a "resort" property, then you'll want the Embassy Suites, if you want a great room and a fair rate, then you can't go wrong with this hotel.
Some problems w/this hotel but nice rooms
I read such great things aboutt his hotel (it's listed as the #1 hotel in Ventura according to readers) so I booked it for my husban'ds 40th birthday. (It was our one night away from our children, ages 2 and 6 months... so we needed a good night's sleep! )
The hotel is at the end of a long walkway connected to the Four Points Sheraton, I guess it was just made in to a Holiday Inn Xpress, it used to be a time share or something . It's located right at the harbor, over looking the boats.
The HI Express lobby is TINY. There's really nothing there a but a small lobby, then some rooms. No pool, no gym, no breakfast area, nothing. If you want any of that you have to walk over to the Sheraton. There are 3 floors, and this part is very important: I booked a suite because I wanted a nicer room, and the front desk told me when we got there that the only difference between a suite and a regular room is that the suites have a microwave and refrigerator. But the suites are all on the first floor, so unlike the other rooms, they don't have balconies. (I said I'd rather have a room with a balcony then, but the front desk said it was too late to switch.)
Also, if you get a room with an even room number, your room has a great view of the marina and the boats. But if you get an odd number room, the view is of the parking lot, with the freeway in the background. So make sure you request a room with a view.
There were no in-room movies, and if you wanted the free breakfast that you're supposed to get when staying at this chain, you have to walk all the way over to the Sheraton and they give you a "boxed continental breakfast"!
The front desk staff was also very rude. So much so that my husband felt it neccessary to go talk to one of them about it.
The rooms with a view have a great view. We loved looking out over the boats. Except, everyone walking by looks in to your room! Don't walk around in anything you don't want people to see. The windows are huge and you are literally right on the water.
The decor in the rooms is very nice, everything is new, and the rooms are big. We had a nice little kitchen and a sunken living area. There were 2 TVs, too,
The bathrooms were fine, I liked the sitting area (great for putting on makeup) and they did have jacuzzi tubs.
Overall, I just wish there were more to the hotel. It was basically just the rooms that were nice, you didn't get the whole "nice hotel experience". And had the service been better we may not have minded so much. It's nice that you can go to the Sheraton and use their amenities, like their pool and breakfast service, but then, why not stay at the Sheraton? We walked over the the Sheraton and thought it was much nicer than HI, at least in the common areas. We did not see any rooms there though.
And it wasnt' a long walk to the Sheraton, but it wasn't something I was going to do at 8am before having my coffee.
I don't know if eventually this is going to be a full service hotel, but I wouldn't stay there again unless it was.
Happy and surprised!
I was a little skeptical, but the rooms were great!! Brand new beds, TVs, everything was very clean. And the view was amazing.
Really liked the Holiday Inn Express
My wife and I are in Ventura for three days, (July 13-15, 2006). We originally were going to stay at the Holiday Inn Express in Carpentaria about 20 minutes north, but after reading the reviews of recent guests to this hotel we decided to give it a shot. We have not regretted it at all!
As other members have mentioned the hotel is actually an extended seperated wing of the Four Points Sheraton Hotel. The hotel is quite, five or six minutes off the freeway, rooms are large and comfortable. Our room had two queen beds, small fridge, a 42 inch Flat Screen TV, Coffee Maker, and nice size Bathroom (great shower). All rooms on the second and third floors overlook the marina with nice private balconies. Because the hotel is basically an extension of the Four Points Sheraton guests have full access to all the amenities of the Sheraton including the Pool and Jacuzzi which we enjoyed eveyday.
During our stay they were renovating the Holiday Inn Breakfast Dining area so we were given the option of either a box breakfast or coupon to eat in the Sheraton Dining Room we opted for the Sheraton coupon.
There are six or seven nice restaurants in the Marina Shopping Area 0.8 miles away. We walked there using the sidewalk/bike trail along the edge of the marina took less then 10 minutes. There are Italian, Mexican, Seafood, Sochi Restaurants and an Ice Cream Parlor. We tired the Italian and sat out on the balcony and drank excellent margaritas and nachos.
There is a great beach is just past the Marina Shopping Area on the other side of the road about 1.2 miles from the hotel. (Plenty of free parking if you drive, we walked.)
Since we have friends in the area and do come to Ventura every now and then we have just decided this will be our first choice of hotels for the foreseeable future.
What a surprise
My husband and I stayed here by mistake. I was trying to book Carpenteria HIX, but it was full, so they gave us Ventura. This hotel used to be a wing of the Sheraton 4 points. But they sold it. The rooms are wonderful. Kitchenettes and a harbor view. Jacuzzi tubs and a wonderful continental breakfast. It was a great surprise. We have already booked reservations for next week with our kids.
TripAdvisor Reviews Holiday Inn Express Hotel & Suites Ventura Harbor
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