Holiday Inn Express Montreal Centre-Ville
How has this hotel rated in the past?
- Continental Breakfast
- Wireless internet connection in room (free)
- Wireless internet connection in public areas
- Smoking rooms available
- Refrigerator in room
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Historical Traveler Reviews Holiday Inn Express Montreal Centre-Ville
All the previous recommendations for this hotel are right on. We just returned from a four night stay, and it was very well located, new, clean, comfy, quiet, spacious and the personnel were pleasant and helpful. Terrific value, considering we had a one bedroom queen size bed and living room with sofabed, two tvs, full kitchen with microwave, toaster oven, and full size refrigerator. However, the kitchen was underutilized, since a buffet breakfast is included--coffee, tea, hot chocolate, apple juice, orange juice, yogurt, fruit salad, hard boiled eggs, toast, toaster waffles, bagels, and muffins. However, the setup begs for a bit more study on flow and efficiency. Small matter, though, as it is evident that they aim to please at this hotel. GREAT for families. There is a big IGA a block away. If you're looking for a small, cozy, quaint little place in Vieux Montreal, this isn't it. If you're looking for spacious, convenient accommodations where parents can have their own room; is minutes away from the metro, old town, Chinatown, downtown; includes breakfast and is fantastic value, you can do no better than the Hotel Suites le Faubourg St. Laurent.
This was a great place to stay. Good location, great staff, clean, nice breakfast. Liked the suite as our son slept in the other room.
Tastefully done and well maintained. We did not have a view from the room but that was not a big deal for us. Used the kitchen to make tea in the morning. Walking distance from old Montreal, not that far from downtown. Parking is valet with in/out privledges, and we did have easy access to the car when we needed to get something. Used expedia and got a great rate.
This place is excellent!!!The rooms are just like apartments. That's because half of this building is a hotel, and the other is suites/apartments. So you have a bedroom, a balcony, a kitchenette with a big fridge, stove, dishwasher, etc etc., The service is great, and the $14 for valet parking was well worth it. It didn't matter how much you used the valet either. The breakfast was big, with cereals, toast and breads, fruit, juices, tea, coffee, bagels, waffles, cream cheese....well, you get the idea. We went down to the IGA in Place Desjardins a littel bit down the street and picked up some eggs. We cooked up eggs and used the other stuff downstairs as well. Needless to say our breakfasts were HUGE, cheap, and very tasty. Oh, each morning in the lobby you also get a free copy of the Globe & Mail, the best paper in Canada.The furniture is all new, and very comfortable. The TV's are big, and you get two TV's (one in each room if you have a 1-bedroom suite) and they have Playstation available to order as well.The people working there are very friendly. They help you with anything you need. The night valet hooked us up with VIP passes to a few clubs, and that was really appreciated.I also left my cell phone there, and they held it for me. I picked it up with no problem. There is one review where someone alleges their jacket was lost and the hotel staff were shady after they left. Well, I called, the receptionist sent in a cleaning lady, and the claning lady found my phone and brought it to the desk. She called us back within 15 minutes to say it was found, and I could pick it up anytime. Overall, I was extremely satisfied. The location is within 2 blocks of 2 Metro stations, so catching the underground is easy. We walked a lot, and it's a 10 minute walk from old Montréal, 15 minutes walk from the Eaton Centre, and 20 minutes from Crescent Street and most of the good bars.
Great Hotel but we didnt enjoy Montreal
The Hotel was not very difficult to find as long as you pay very close attention to the streets. The room was great but no pots and pans. I guess you have to rent them or something. Everything on TV was mostly in French including the cartoon channels -- no good if you're bringing a child with you. Montreal was ok, the Hotel was directly behind St. Catherine Street and it was so dirty. There was trash flying everywhere. I actually thought it would be clean like most US cities, Chicago etc... but was clearly surprised. The locals were quite friendly and they did switch to English as soon as they figured out that you were American but since we didnt know a lick of French it was difficult to read the signs and difficult to read the menus. I would say that if you had a young child, 10 or under -- this is not a trip to take them to. Montreal would be a great place to go if you like to party and shop. We were completely bored after being there 10 hours and we were dying to get back to VT bad enough that we purchased 2 nights at the Hotel but decided to go home after 1 night and eat the charge for the extra night. Overall, the Hotel was great, the breakfast was good, the Hotel staff was excellent and very helpful.
I was very pleased with this hotel. The staff was awesome. You couldnt ask for a better hotel with everything that you need, and the location is perfect. I have just made reservations to stay there again.
Incredible Value and Location
This brand new hotel was superb. Great staff, clean HUGE room with full kitchen and two firm double beds. Room and hotel were spotless, and in a fantastic location. For less than $70 (US) we could not have done better. There was room for improvement with the daily (included) breakfast...it is served in the lobby where there is VERY limited seating and no tables (a few SMALL end tables beside overstuffed chairs). Great selection of breakfast items, and many guests end up taking breakfast to their rooms.
I've seen better
We we're initially impressed with the hotel and service received. Valet parking was nice and well received. The buffet breakfast was a big plus for us and the discounted price for a three night stay through expedia.ca was very reasonable.
The sour taste was left in our mouth when my wife realized as soon as we got home she left behind her jacket. We contacted the hotel immediately and were informed it was procedure for the housekeeping supervisor to check the rooms prior to the cleaning people preparing the room for the next guests. We know this procedure was not followed because we saw the cleaning lady go into our room before we even got to the elevators to check out. It was obvious to her we checking out as we had all of our luggage in tow. Ever since contacting the hotel we have not even had the satisfaction of a returned phone message. We have called 5-6 times and are continuously promised a return phone call but it has never happened.
As I stated in the outset, the hotel and service was great however, it doesn't appear the service is there once you leave the building!
Brad Buchanan (stayed Dec 27-30/2002)
Can HIGHLY recommend this hotel
Just returned from a chilllllly visit to Montreal (late December) but received lots of warmth from the staff at Les Suites Faubourg St Laurent. Located on the main drag in downtown Montreal, not only was getting around easily accomplished from this central location but coming "home" each evening was a treat too.
The nearly-new hotel sparkles and the personnel go above and beyond in their efforts to accommodate unusual requests including our two: first, my tooth (crown) fell out and the concierge on duty immediately found a dentist for me even though it was the Saturday just before Christmas. He made an appt. for me that same day and within hours I was good as new.
But our other off-the-wall request was to tape the 3-hour finale of "Survivor" as we were arriving late the evening it was scheduled to air and CBS only shows it once. I called beforehand from California and the manager of the front desk/reception not only agreed to tape it for me (from his residence) -- but brought in his own VCR so that I could watch it in our suite....now THAT's service, 'eh? And we shared a good laugh in the process but, hey, it's my One vice.
Breakfast ea. morning was a terrific resource and there's an IGA (supermarket) just 2 blocks down the street to augment the hotel's continental offerings (and DO ck. out the Marche Atwater for an astounding food-buying experience too).
The rooms themselves were tastefully decorated with a TV in the L/R as well as bdrm., lots of amenities, and the rest of the staff from the valets to the housekeeping personnel were friendly and helpful too.
The Les Suites Faubourg St Laurent was an EXCELLENT value overall -- couldn't have possibly asked for more from a hotel or it's people.
Add't. tip: we got a killer deal on a pkg. from Expedia for our trip to Montreal and the extra leg room on American Airlines is Definitely a bonus too.
A beautiful hotel! The rooms are 4 star quality. Location is great, right by Chinatown, Old Montreal, Downtown and an IGA!!
Super value for the $130. Clean, 1 year old hotel, breakfast, professional staff, valet parking, super clean suites with kitchen and 2 TV (in bedroom and livingroom). We stayed first night in old Lord Berry 3 star and would never go back there, its a rip off, for groups only. Thanks god we got this hotel the next night and enjoyed Montreal. Too bad they dont have the web site yet but places is excellent for this $$$. Far better then most 3 star hotels. I would rate 4 star instead of 2.
TripAdvisor Reviews Holiday Inn Express Montreal Centre-Ville
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