Holiday Inn Express Detroit - Downtown
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Historical Traveler Reviews Holiday Inn Express Detroit - Downtown
Great Lil Gem
I have not stayed at an Holiday Inn in many years and first was going with a 4 star downtown hotel. I read the reviews on this one, which was better than most of the 4 star hotels at a much higher priced and decided to give it a try. I was not expecting much and was totally surprised. The front desk was not big and fancy but the service was prompt and friendly. My room was small but more than enough room for 1-2 people, very clean with nice furniture ( looked fairly new), a good bed and relatively new bathroom. The hotel had a free continental breakfast in the morning; which was a nice touch. The location was perfect to all the activities I attended. The convention center was several blocks away, the stadium about the same in a different direction, Hart Plaza which was having a great festival that weekend, all the casinos and Greektown were all either a easy walk or no more than a $5 or $6 dollar taxi ride. ( also the people mover was one block away) The hotel is in an area that is being renovated so there is not a lot of foot traffic, but it felt very comfortable walking in the daytime and early evening. I would not walk around any inner city after dark alone. Dollar for dollar this is a great find. Another bonus if you are interested in casinos, Motor City casino has a shuttle that picks up from there (one of the few downtown locations). I was traveling alone and a fairly fussy person - I would definitly come back to this hotel. For $104.00 a night you can't beat it. (At least not in any major city)
OK Hotel, Crappy Downtown Area
The room was nice, the breakfast was OK, but the service at the Washington Grille next door (hotel bar and grill) was terrible. Only one waitress on staff, but the place was nearly empty and it took me 45 minutes to get one lousy order of sweet potato fries (which were terrible). Took cabs to the casinos, and they were some of the nastiest cabs I've ever ridden in--dirty, no air conditioning. The people mover would have been my choice, but not my sister's. I would definitely not walk anywhere, though.
If you're going to gamble, pay the extra bucks and stay at the Atheneum in Greektown.
Very Nice Hotel. Would stay there again
My wife and I stayed here for the All Star Game. We found the hotel to be well located, with an extremely pleasant and helpful staff. When you read this all of the road paving and landscaping that were being done in front of the hotel should be done. They were 98% done when we left. This is a great location, since it is walking distance of the baseball and football stadiums, Cobo center, and a short block away from the People Mover (the monorail that loops around downtown Detroit, and costs 50 cents to ride.) The People Mover will take you to Greektown, Renaissance center, Financial District etc. You cannot beat this combination of reasonable price, good location, and great staff.
Nice Hotel.. Terrible area
This hotel was nice. Staff was nice and helpful. Breakfast was good.. not a lot of selection. Location is advertised as great with walking distance to MGM Casino. But, we were told by the staff you do not want to walk due the the drug abusers along the way. Paid 6.00 for a 2 min. Cab ride. Area is torn up do to "improvements for the super bowl" Detroit has a nice thing going here but need to clean it up to make travelers feel safe. All the cab drivers were horribly rude. Next time will stay on the out skirts of city so to feel safe and have more selections in food and conveinence. Hotel is good,, but area horrible.
Wonderful Place To Stay
I stayed at the Holiday Inn Express - Downtown Detroit on May 1 & 2, 2005. My room was exceptionally clean. The beds and pillows were extremely comfortable. The hotel staff was friendly and very helpful. I was completely satisfied with my stay. The parking was by valet only. No self parking. Public transportation was convenient.
Refurbished Holiday Inn
We stayed at the Holiday Inn Express for one night while we went to the Auto Show Charity Night. All the receptionists were very friendly and efficient and as we progressed to our room I noticed new carpeting and very clean surroundings. Our bedroom on the 10th floor was average in size but then we were only in it for a very short time. The whole room had been refurnished and there was a brand new bathroom installed. We had an excellent night's sleep, even oversleeping the free breakfast so can't comment on that. Absolutely no complaints and we will use the hotel again if we want to stay downtown.
Great stay at the Holiday Inn Express & Suites
We had a great experience at the Holiday Inn Express. The staff was friendly and went out of thier way to give us great service. We were in town to try out the MGM Grand Casino, Greektown Casino, and the Motor City Casino. The staff provided cab info and gave us coupons. The breakfast was just right! We will be back!
Stayed one night to attend a concert at the State Theater. Conveniently located within walking distance (~0.5 mi) of both the State and Fox theaters and Greektown, although it was difficult to walk down Washington Blvd toward the theater as the road was all torn up due to construction. Rooms were clean and quiet. Mattress was a little firmer than I prefer. But no other problems or complaints, would recommend staying here.
Our 1 night stay
I will say a couple of good things first off. The hotel has a great location and check inn went some what smooth. I had booked 2 rooms and they told me it shows only one. This was not a problem since they had extra rooms.
Then they only have valet parking, and they let my van set out most of the day UNLOCKED! When I asked them if they were just going to leave it there the valet guy got really defensive with me and mouthy. So I went ahead and locked my van. The hotels advertises a shuttle to any where within 5 miles of the hotel. We asked them if they could give us a ride down to the Joe Louis Arean. The girl said she didn't want to have to drive down there and she didn't think she would be able to get anyone else to do it. She said "Oh you can walk it's not that bad". No, it's not that bad but we had been walking all day around that town. The room didn't have any wash clothes in it. When I brought this to their attention they said, "that's not a problem is it?" I"m not sure anyone in Detroit really knows what Customer Service is.
Good Value . . . I think/hope I was there on an off day
My wife & I decided to cash in some Priority Club points and stay here for a night away from children. The hotel is in a very good location close to casinos and Joe Louis. Check was smooth and the room was clean. I did have some concerns, but I think -- and hope -- it was just a bad day for the hotel. These were: loud jackhammer noise when running hot water in shower (we had room 1056); slow valet service; and main computer systems were down in the morning when we went to check out.
Overall, these were not catastrophic, and we did have an enjoyable time. I would recommend staying here . . . . just on a night other than the one I stayed there.