Holiday Inn Express Cleveland Downtown
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Travel Blogs from Cleveland
Krissica stayed here on Aug 10, 2011 during their trip titled: Krissica's Great Adventure.
... on this trip before. People who are used to being independent suddenly finding themselves in a position where someone in their neighbourhood could make a significant improvement to their day to day life. And despite being in another city, very far away from home, I already feel welcome. Did I mention Dana also made me a homemade dinner package with ...
... in the back seat and did a pretty good job of muddying it up. Needless to say that got me and my cooler off the hook. Well, we cleaned the mess up, put a plastic garbage bag on the seat, Marty found a decent plug for the cooler and we got underway about 11:00am. We took pictures in the town square gazebo. Beautiful flowers and hanging baskets. Very pretty town. Our next stop was in Chargrin, a neighboring town to ...
We had a good nite at the KOA. Traffic racket must have made us sleep better. Got up to blue sky and sun rising. The blankets weren't wet this morning and that was a relief. Stopped for our usual McDonald's and filled the tank. Car got 37.2 mpg on this tank. Our blue steed is doing okay. Carol drove into the sun again but the sun didn't last all day. Hit clouds somewhere around Columbus and stayed in it the rest of the ...
We arrived home about 4:30. It's great to be here. The house smells so good; Terry, my cleaning lady cleaned while we were gone and she even cleaned my refrigerator, which is a nice surprise. Of course there is nothing in it, so not sure what we'll eat tonite.
The ride home was terrible; so much construction. I was going to drive for a while, but I ...
How has this hotel rated in the past?
Historical Traveler Reviews Holiday Inn Express Cleveland Downtown
The hotel is located walking distance to Rock and Roll Hall of Fame, Science Center, the Cod submarine and House of Blues. The staff were friendly and helpful. Rooms were very large and clean. The breakfast bar is tasty. Lots of choices for kids and adults. We stayed on the 15th floor and had a great view of the stadium. My kids really enjoyed to Science Center and Hale Farm and Village. Great food at the House of Blues and Hornblowers resturants.
We had reserved a jacuzzi suite but when we turned on the jets in the tub hair and crude came out. After 3 phone calls to the front desk they agreed to clean the tub. When we went to bed we found a hole in the fitted sheet where the matress was hanging out so I laid a bath towel over it while I slept. In the morning our bill reflected two long distance phone calls which we had not made. Apparently, whoever came to clean the tub while we were at dinner helped themselves to our phone. The manager we spoke to at check out eventually refunded the cost of our stay after arguing with us and made it clear she didn't believe we hadn't made the phone calls. The service at the hotel is terrible and the cleanliness is poor.
The building is just beautiful - marble floors, vaulted ceilings and all the brass shined to a high polish. Everyone on the staff that we came into contact with - the janitorial staff, desk clerks, managers, the lady who stocked the breakfast bar - were all extremely friendly and helpful. The service was truly excellent. The room was very spacious and clean. I reserved a room with a queen-sized bed and ended up getting a king-sized bed and a jacuzzi tub. (We arrived several hours before check-in time and were given this room at the same rate because it was available at the time.) The hotel is in a decent neighborhood and only a 10 minute walk to the Rock 'n' Roll Hall of Fame. Nice continental breakfast bar in the morning. I will definitely stay there again, and would recommend it highly.
First Class - Great Location, Very Nice for HI Express
Location is great being fairly short walk to both Jacobs Field and the Rock n Roll Hall of Fame.
Building is old/classic and very nice. Room was large and well maintained.
Staff polite and courteous.
Excellent free breakfast and a reasonable size dining room to eat it in.
Compared to the average Holiday Inn Express this is first class all the way.
The room we had was very large and pretty clean. I thought the staff was friendly and even told us a good place for dinner. Alot of people stay here on business, but it was a few blocks from the Rock and Roll Hall of fame and some neat monuments. I wouldn't really want to walk around alot at night, but it is fine during the day. The next street over were some restaurants that were safe to walk to at night though.
We stayed 4 nights in late June/early July 2004 - were in town for the Champ car race and Jimmy Buffett.
Got a room with no internet access, although they claim that all their rooms have it. Had to call reception three times until they finally sent someone upstairs to check it. And guess what - there was ethernet (internet) port. So they told us they will move us to another room and asked me to go downstairs and take care of it. I got downstairs and they told me that they have no other rooms available yet that they will call me soon. 1/2hr later they called and told me that if anyone took a shower they will charge us another $25!!!!!???? and hing up on us! - very rude. A few minutes later theit accounting manager called and claimed that there was a ethernet connection - asked us to double check again. After I told het that on of their receptionists cam over to check and found no connection - she just said "OK" and hang up. They NEVER said anything like "we're sorry for the inconvenience", "we apologize"... nothink at all!!! AVOID THIS HOTEL IF YOU WANT A GOOD SERVICE. I always stay with Holiday Inn but this one I DO NOT RECOMMEND TO ANYONE.
Holiday Inn Express... Great Value, Great Location
We stayed at the Holiday Inn Express in April 2004 while we were in town to see Prince at Gund arena. The location was excellent, we were able to walk safely to & from the arena. The room was very large, spacious & clean. The beds were very comfortable & among the complementary toiletries was a packaged make up remover cloth which I found very handy, the bottled waters were a nice touch too. The complementary breakfast was very good, it offered more of a variety then the coffee & bagels offered at most hotels. The front desk staff could use a refresher course in professionalism/proper customer service but over all we enjoyed our stay. I would recommend this hotel & would also stay there again.
Nice rooms, but we were sorely disapointed in the overall cleanliness and condition. Mold in bathtubs, stains on carpeting, Dirty towels on back of bath door. Might try another hotel next trip.
Great by the Lake
We used to be pretty snotty about Cleveland in my part of the world, but clearly we have much to learn from our eastern cousins. Downtown is safe and fun. The lighted bridges are beautiful. Amazing how they took rust belt artifacts and made them so lovely at night. The Flats are a blast. Stayed at the downtown Holiday Inn near the Hall of Fame; it was not five star but a solid two to three. This town is a great weekend getaway. Cleveland rocks!