Holiday Inn Express & Suites Boston - Cambridge
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How has this hotel rated in the past?
- Adjoining Rooms
- Continental Breakfast
- Free High-Speed Internet
- Business Services
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Historical Traveler Reviews Holiday Inn Express & Suites Boston - Cambridge
Great Cambridge Location
Arrived late Christmas eve at this hotel and although there were only a few guests, we were greeted warmly by a friendly staff. The hotel is immaculate, has a large breakfast room with full breakfast from a self-serve area. Not just rolls and coffee, but a great array of hard-boiled eggs, homemade muffins, cereals, fresh fruit, juices, etc. A nice fireplace and seating area in the lobby.
The location is perfect...a direct route to the airport (only 10 min. away) and into downtown Boston. It is near the Lechmere line on the T, and the Science Museum. Plenty of free parking. Walking distance to some cute cafes on Cambridge St., which is two blocks away.
Our room was far above what you would expect for the bargain price of $109 a night. Two comfortable queen beds, nice furniture and bedding, microwave, large bathroom and very, very quiet. We stayed three nights and although it was a holiday, the service was excellent. A paper was delivered to our door each morning. Internet access in the lobby.
Our 8th floor window had a nice view of the neighborhood of East Cambridge.
If one does not need to be in the expensive area around Harvard or in downtown Boston, this is a real bargain, and it's nice!. We had a car, but they will arrange for a shuttle from the airport. We will return again!
I have never really liked Holiday Inn Express Hotels but after staying at the one in Cambridge, I've had to rethink my opinion! I stayed here for 2 nights and really enjoyed my stay. I made the reservation the night before by phone and the clerk gave me a discount with AAA. It was 2 Queen beds, clean, free parking (covered in some parts) with free breakfast and internet. Everything was wonderful...since the renovation of the hotel. The T was a few minutes walk and easy to access. I liked the location because I was here for business so I didn't run into a lot of tourists.
I would stay here again because of the value for the room. It was much larger than the hotel across the street (the Hampton) which had no internet access and a crowded garage.
Excellent and Good Value
Excellent location! Just 3 minutes walk from the T Subway, and 15 minutes to the Science Museum. Hotel room was great value, clean, good sized and well decorated. The staff were very helpful and friendly. The breakfast was superb, and free cookies were given each afternoon as well. Boston itself is a beautiful city. One of my favourites.
Good for Marathoners
Came to town for the Marathon, big weekend in boston, all the hotels seem to crank up the rates. We booked a couple of months in advance and got a good rate $115 per night for a double. The room was good, 5 min walk to the subway, definitely the best way to get around Boston. Friendly staff, very clean, and the free breakfast wasn't bad either. Free parking........Good place for runners on a budget.
What a nice Change
Beautiful and newly renovated. I stayed here over a year ago and did not want to come back, I did and I am glad, Friendly staff, great breakfast.
Highly recommend it.
Friendly staff, not bad hotel
The staff at this hotel were incredibly friendly and helpful! They were in the process of doing some major renovations (we came back to our room one afternoon and it looked as though someone had demolished the hallway - they were scraping the paint off and had taken down all the pictures etc). The room was ok - the carpet was really stained in many places so I wasn't real sure how clean it was. The bedding was extremely old - the bedspreads had stains and the sheets were the thinnest and most worn I've ever experienced. All that said, we still had an ok good stay. Plus, it looks like they're renovating big time, so I'm assuming they'll do the interior of the rooms (hopefully including new mattresses and new sheets). The staff is friendly and the breakfast room is quite pleasant. The location isn't bad - the Lechmere stop is close by, but they were tearing up the tracks so were running a shuttle bus. Boston hotels are SO expensive and we got this for $125/night which I thought was pretty good, so I'd probably stay there again - especially since I think the rooms will be renovated.
Our stay here was excellent. They gave us a free upgrade to a suite. The breakfast was great and it was a very short walk to a McDonald's and a huge grocery store. It was a few blocks walk to the subway in a neighborhood that you wouldn't want to walk in after dark, but it was okay in the daytime.
Very poor, overpriced hotel with a good location
We first ran into problems the minute we arrived. They had ran out of Non-Smoking and two bed rooms when we had specifically asked for one in our reservation (they cited computer problems). The lady then put us in a smoking suite for the same price, but it ended up being a terrible room with one full bed, a couch with a pull-out bed, no closet (which I found to be quite strange), and stains on the floor, wall, and furniture (the bathroom looked to have been newly redone so it was okay). The next day we were able to move into the room that we had requested in the beginning but it was still about the same quality in terms of cleanliness as the first one (the blanket on the bed had a hole in it, stains on the floor, etc, etc). They also seemed to be having problems with their housekeeping staff, computer, and management. When we switched rooms the room that we were to be put in came up as clean on the computer, but wasn't. The lady that was helping us out was nice, but she seemed to be new (she said that she had worked at another Holiday Inn and had just came over to this one on that day), and when she called housekeeping more than once they offered no explanation.
This hotel was in a good location, and also was much less expensive than many of the other hotels in the Boston area, but it was still pretty poor in terms of quality. We paid over $130 for our room, which in my opinion was extremely overpriced. In addition the breakfast was nothing to write home to your mother about.
I would not stay at this hotel in its current condition ever again. The halls were narrow, old, and in areas the floors were at strange angles. But thankfully they will be beginning a renovation (new furniture, wallpaper, lovely carpet, bedspreads, and window treatments) in September of 2004.
Impolite female manager
We (my wife, my 5 month old boy and me) just moved from Washington State to Boston and stayed in the hotel while we were searching for an apartment.
We checked in May 25th, 2004. The first night was OK. On the second night (May 26th), we had a rusty water. My wife was eager to wash our baby, but she didn't want to use rusty water. The front desk said that that afternoon there was a plumbing problem and they drained all the water on the building and re-filled it. After that, they had the problem. They asked me to open the faucet for a while. Three hours wasn't enough and they let us stay another room but it had the same problem. Next morning (May 27th), the situation was the same. I talked with the manager. She had another story. She said the whole city shot down water system the other day and they had this problem since then. I asked to find another hotel. She said she couldn't do it since they (Holiday Inn Express) are just a private hotel. We checked out on that afternoon May 27th, paying for two nights. In the bathroom, it said customers don't pay for what they don't like. But we needed to pay for the whole two nights. The manager said we will get a voucher for one night. I don't know whether we will get it. Even if we get this, I don't know whether I will stay that hotel again.
Cheap stay in Cambridge
Stayed here for 3 nights for a workshop at MIT. Easy 15-20 minute walk to MIT campus, but I wouldn't want to do it in the rain or cold. 5 minute walk to Green Line with easy access to downtown. Good location for accessing running/walking paths along Charles River. Rooms were nothing special, but fine. Free breakfast had a good variety. Complaints: no fitness room; we didn't receive our wakeup call the first morning.
TripAdvisor Reviews Holiday Inn Express & Suites Boston - Cambridge
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