Holiday Inn Express Hotel & Suites
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Historical Traveler Reviews Holiday Inn Express Hotel & Suites Brattleboro
Liked the Holiday Inn Express
stayed 8/ 11 for 2 nights. Was a last minute reservation so paid much more than if I had made the reservation there initially but you live & learn. The people at the front desk were very friendly and the room was very clean & comfortable. We had the pool to ourselves the whole time. The pool water temperature was perfect and the hot tub was nice too. Have stayed in a lot of hotels and I would definitely stay here again.
I had to make an emergency trip to Brattleboro and this was the only place available on short notice. It was clean, comfortable and the room was larger than most.
There was also a decent selection for their complimentary breakfast. There is a guest laundry that worked well for me.
The only complaint I had was that the exercise room had limited equipment and one piece was out of order the entire week I was there.
Worst sleep at a hotel...EVER!!!!!
I was sent here on business alone, and would have preferred a single bed, but I got two. It turned out to have some convienence, as I needed the other 2 pillows from the extra bed and the one in the closet to pad my rock-hard mattress. Pillows were limp and added to my near-week's worth of stiff muscles and neck. The heater kicked on and off all night, waking me up constantly. I will bring ear plugs if I ever have to stay here again, or endure the 2 hour commute every day from my home. I wished they had more than Boston news channels, CNN, Bloomberg, and HBO. I was bored when I was around.
On the good side, it was clean, and maybe due to the fact the room was intended for more than one, I had plenty of towels, and they provided me with a free toothbrush with paste and mouthwash when I told the front desk I had forgotten my toothbrush! Awesome. And having fresh-baked cookies at the desk is pretty cool, too. I wish I could rate it better, but my non-sleep really messed up my working/waking time, and that's the most important time of all.
Enjoyed the stay
Stayed in mid February, 2004 for a ski weekend. We were pleasantly surprised to see that the rooms were a nice size, the breakfast pretty good, but most of all, everything was very clean. The personnel were pretty helpful during our stay, although prior to arriving, the general manager never returned any of our three phone messages. Would definitely stay there again.
Family of 4 stayed here two nights in March, 2004. High: convenient location (easy on/off I-91, can walk to stores.) Lows: not so helpful service; lack of high-speed Internet (in both the room and the closet-sized "business center"); only one TV in what they billed as a "family suite"; poor breakfast selection; strange petroleum-type odor throughout hallways and common areas; pool water was an unappealing green color. Also, my two teenagers were disappointed to see the two signs prominently displayed in the fitness room, forbidding anyone under 18 from entering the room. (Most other hotels we've stayed at allow older kids with adult supervision to use the facilities.) There were other minor annoyances like no directory with hotel information in the room, so I had to call to find out when breakfast was served. The person who checked us in didn't explain anything because she was too busy telling me how lucky I was to get the room for an additional night beyond my reservation, despite the half-empty parking lots both nights.
Also, there was no local phone book in the room, just two copies of a phone book covering an area 30 miles away. So when we wanted to get pizza one night, again we had to call the front desk to inquire. All in all, the minor annoyances added up to a disappointing stay.
Was very disapointed
i had reserved a non smoking room months ago, but when i arrived they gave me a smoking and would not switch me because they were full, they had obviously given my room away, i have bad allergies and explained this to them but to no avail, I tried to cancel and go to another hotel but they informed me that they would charge me anyways, even though I had a confirmation letter that stated my room type. The staff was very rude and unprofessional, breakfast needs work, the items were clearly very old and stale, I did check out the next day and found a wonderful hotel to stay inn with a terrific indian restaurant, what a treat!!
Really pleased with this one!
Have used many Hodiday Inns Express. This one could easily qualify as a Holiday Inn! Very nice room and excellent services including a very nice pool and hot tub.
We stayed in june of 2002. It wasn't even a year old!! The staff was very nice and accomidating. When I go back to Brattleboro in june 2003 I will be staying with the Holiday Inn Express.
The best hotel I have ever stayed in, clean friendly staff. A fantastic breakfast.I will stay again with out a doubt.
Stayed for one night in December 2002. The rooms are pretty large with two double beds and we were able to get a pull out bed for our third child. Location is near lots of places to eat (pizza/McDonalds etc) and it is RIGHT off of the highway. Indoor pool was nice, a little cold and could have been larger but I did get a good rate. Also including breakfast which was juices/milk/cereal/mufins/waffles/french toast etc, and an area to sit and eat.
TripAdvisor Reviews Holiday Inn Express Hotel & Suites Brattleboro
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