Great location, excellent customer service!

Walking distance to many restaurants, pubs and shops. Front desk staff very friendly and helpful. Cafe Sienna has a tasty breakfast buffet; lights are dimmed and candles lit for a delicious dinner. Bar and lounge is an awsome place to enjoy your favorite cocktail.

Absolutely Wonderful Stay!

We stayed at the Holiday Inn Center City August 12-17th, 2006 for a convention. We were able to check-in at 10:30 am and were given a renovated room on the concierge floor-the 15th floor. There is a nightly reception with beer, wine and soda and salads and a hot dish Monday-Thursday 5:30-7:30 for the gold and silver Priority Club members. There is also a nice breakfast the same mornings. Then on Wednesday night there is an hour reception for everyone in the hotel in the restaurant with free beer, a roast beef carving, side dishes and lots of other tasty snacks.

The room was nice and the shampoos were Bio from Bath and Body Works. It had the curved shower rod for more room in the shower. The fitness center is new with many machines on the rooftop with the outdoor running or walking track. The pool and the rooftop jacuzzi were private with lots of lounge chairs and towels. I have included some photos for you.

Jay Jay at the front desk was outstanding and he even let us print out our boarding passes at the front desk. Also the beautiful birds in the big glass cage in the lobby are so fun to watch and they seem to love people!

The location is so close to Rockbottom, Fox and the Hound and the grocery store is right across the street as is the Bobcat Arena. Everyone who worked there was extremely friendly and helpful and they gave us a late check-out and the housekeeping staff would clean our room early or late in the day-whichever we chose!

Great for the price

I must have been on one of the renovated floors when I stayed here a year ago. I was in town for 2 days to look for a house and my hotel stay gave me one more thing to like about Charlotte. As other reviewers have stated, you can't get a better location if you want to stay in the uptown area. The lobby and my room looked like they had recently been remodeled, and the hotel staff were quite friendly. The only unexpected downside was the $10 a day parking charge, but given the fact that I paid $40 for the room through Orbitz (on a weekend too), I couldn't complain. It's Holiday Inn, not The Four Seasons, but more than satisfactory.

Take care in booking this hotel

I stayed here 4/26/06-4/29/06. This hotel is undergoing floor-by-floor renovations. As a Priceline guest paying just $60 a night, I was only offered a run-of-the-house room--smoking on the third floor with the comment from the front desk clerk that that was all they could do because I booked the room "online." I couldn't breath for three nights. I could hear late night noise from people exiting nearby clubs on the street and I was awakened at 5:30 one morning by the slamming of a liftgate on a food-service truck making a delivery below my window. Add to this a security guard firm was using a room down the hall for hiring with people camped outside the elevator. Not a pleasant stay at all. In another room on another floor, this would have been a great deal. Sometimes, you get what you pay for!

Great location

We stayed at the hotel for a concert at the arena. We knew that the website stated it was a block from the arena. It really is closer than that! We had a great time in Caffe Siena (awesome reataurant bar) and then went to the concert. All of the bars are within walking distance to the hotel. We enjoyed our room and view, the breakfast buffet is great too!!!

Stay here for location and a great restaurant!

Holiday Inn Center City

We stayed at the Holiday Inn Center City over the Christmas weekend while we attended a football game. The only good thing about this hotel is the location. The bar/restaurant is nice, but very expensive and misleading. Right after we checked in and went to our room the toilet started to overflow. Maitenence did fix this problem quick, but for the price it never should've happened. The room was below average, w/ holes in the carpet and walls. My room key stopped working and I had to get it replaced, which was an inconvienence, and when I informed to "manager" about these issues and concerns he just looked at me and offered no explanation. There are many other hotels in the area, so I would suggest staying at one of those, as I will be in the future.

Slightly Disappointed

Came down for a concert and wanted to stay in downtown since I'd never been to Charlotte before. Upon arriving, the parking attendant asked for my keys, said he would take my car to the garage, and to call him when I needed it. I thought, "Great courtesy valet service!" Found out after the $14.00 bill that parking wasn't free, as it had clearly stated online (which is why I chose the Holiday Inn over others). Then, the front-desk clerk gave us the WRONG room key, which we only realized after walking in to the sound of a running shower. Aesthetically, the room had peeling paint on the walls and the pillows were really lumpy. I will say, however, that the location is choice if you're concerned with Charlotte's night-life. Everything is within walking distance and the hotel's restaurant, Cafe Sienna, helped to redeem our stay quite a bit. For a last resort, or last choice when everything else is booked, it's tolerable for a weekend stay.

Best service ever.

I enjoyed every minute of my 2 night stay here. The staff was extremely friendly and welcoming. The staff at this hotel was more than willing to accommodate my request of a city view room. Even though I am not a VIP club member, I was placed on the VIP floor just so I could have that view. The rooms are very comfortable and the rooftop view from this hotel is awesome!

The hotel is in a prime location. It is within walking distance to much of the night life, restaurants, bars and businesses. The front desk will even give you free passes to all of the local clubs.

I even left my coat at the hotel and within 3 days, I unexpectedly received my coat in the mail. I was surprised, because I was not expecting to ever see that coat again. That situation goes to show how accomodating and honest the staff are.

Thanks to Elizabeth, JJ, and the housekeeping supervisor (forgot his name) for making my stay comfortable.

Better hotels available nearby

Was in town on business during fall of '03. Seemingly, all of the $ on this hotel was spent on the lobby. The rooms were older and in need of renovation. I had to change rooms once b/c of an ant problem in my room. The staff was happy to accomodate my change, however. The older hotel also had the typical musty smell.

Upscale hotel

Very nice hotel. Room decent size good shower. But parking was $8 per day extra and it was in a parking structure behind the hotel with seperate elevators seemed a bit lacking in security. Got good deal from Yahoo Travel $95 plus tax. As for the City no real shopping areas in walking distance of the hotel, only a few reasonabley priced restaurants near by. Mostly five star white tablecloth type places, about $50 per person ++. Seemed like more of a business trip type location.