Holiday Inn Asheville Biltmore East
How has this hotel rated in the past?
- Swimming pool
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Fitness/Health center
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Historical Traveler Reviews Holiday Inn Asheville Biltmore East
Friendly Service, Clean Hotel
I stayed here for two nights at the end of June while my father was in the VA Hospital just down the street. The hotel staff was very friendly. I stayed in a king, non-smoking room and it was very clean. I didn't try the restaurant at the hotel but it is very convienent to many other local restaurants. Overall, I was very please with the hotel and would definitely recommend it to anyone.
We stayed at the Holiday Inn in Ashville for only one night (6/04), as we were passing through on our way to South Carolina. The front desk staff was extremely helpful and friendly, the beds were very comfortable, and the room was very clean. We had a mountain view, and it was beautiful. I only wish we had more time to explore the area. If we ever find ourselves in the area again, we would definitely stay at this Holiday Inn, and I would highly recommend it to anyone.
Good Value and Location
We enjoyed our two-night stay. All staff were wonderfully friendly and efficient. The location is in a quiet area on the outskirts of Asheville just off I-40 -- an easy drive (about 10 minutes) from both the Biltmore and downtown. We found the location to be very convenient.
The small restaurant serves a good breakfast buffet that's included free with some special packages (check their website). Most rooms offer mountain views and are very clean, although our mattress was a bit too firm for us. We would stay here again.
Did not meet my expectations
I chose this hotel based on the recommendations of TripAdvisor. I was greatly disappointed. The hotel isn't close to the Biltmore or downtown. It is on the outskirts of everything. The people in the hotel are very friendly--probably the friendliest I have ever met in a hotel.
The rooms are OK, the mattressses uncomfortable, and hot water is very sparing in the shower. There were no cookies although I did see the dog treats. Breakfast is buffet with the food warm/cool, but tasty, and is a whopping $7.95--way overpriced for the selection. If it weren't for the staff, I would give this hotel a one star. It certainly wasn't worth the $80 + I paid per night
Nice hotel, but had problems
This is a very clean, convenient hotel. However, here are some tips: 1. Do not order from the buffet. The food is not kept hot enough and gets cold by the time you get back to the table. Order from the menu.
The service and staff are very service oriented.
2. The rooms are clean, but the small vanity sink in the bathroom is very hard to deal with. Ladies, this is a problem! There is no place to put anything.
3. They are very pet friendly. If you travel with small pets, this is a nice place to stay. Overall it was a little disappointing. It is showing its age and price seems on the high side.
This hotel was absolutely WONDERFUL!!! The service is splendid and the hotel restaurant is unbelievably great!! I was there on business, and felt like very at home here. The rooms were extremely clean and well decorated. It's like the owners of the hotel hand pick the room decor themselves. The meeting rooms were so warm and comfortable, one even had a REAL fireplace in it. The staff was the friendliest ever, and it was no wonder to me why they had a Quality Excellence Award on their Front Desk!!
This hotel was very quaint. It had a distinct mountain lodge feel. The staff was incredibly friendly and they made every effort to make us feel like family. The rooms were very nice and clean. One of the best hotels I've ever stayed in. I will return to this hotel on any repeat stay in this area. Kudos to everyone!
Lovely little property
We stayed here March 1, 2004 from the feedback on this site. What a pleasant surprise! The property is on a busy road, but, you don't really hear any traffic. In the lobby, they have rocking chairs in front of a tv, there are board games and flavored coffees, hot choc, and killer cookies. Try the cranberry/choc chip, for a delicious treat.
There is a gas fireplace, hardwood floors, leather sofas and a real lodge feel in the lobby. If you have a dog, there are dog treats in a jar in lobby. When we were there, the restaraunt was closed for dinner, but, they had complimentary soup and salad bar, crackers, popcorn and a microwave to use. All that for $62/ nite! (Internet rate) The rooms were very clean and spacious, larger than the room we had at Grove Park and 4 times less expensive. Staff were excellent.
Clean Place to stay...
This location was very nice. The room was always clean and nicely decorated. The 27" TV worked perfectly and included 60+ cable channels.
Ample parking, Pleasant staff. Two problems were encountered. One was the hot water. It usually was only warm. After advising the front desk, we were told just to let it run, but that did not work. The other problem was the buffet that was included with our package. Though the food was good, but it was never hot. Overal rating was very good.
Stayed at this hotel from Thursday, June 26 through Sunday, June 29, 2003. Hotel staff was very helpful and room was very clean on arrival.
My husband and I stayed on the first floor and it was very quiet at night. Beds were comfortable and the breakfast bar was good. Waitresses were very eager to make sure you had all you needed and they were pleasant. All in all, this is a nice hotel and I was not disappointed.
If I was to change anything, the shower head water pressure could be greater and in the fourth floor laundry room I would put a chair and a clock for the guests.
TripAdvisor Reviews Holiday Inn Asheville Biltmore East
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