Holiday Inn Plymouth
Historical Traveler Reviews White Horse Inn Waitsfield
Maybe I was just unlucky
I stayed here on business for one night in July 2005 at a rate of 92GBP including breakfast, for an Executive room which was on the 10th floor with good views over Plymouth.
I also had a colleague staying at the same time in a standard room. We compared rooms and there wasn't a great deal of difference. My room had more modern furniture and had been updated more recently than his. It also had air conditioning, but that was noisy enough to keep me awake so I tried opening the window and listening to the sounds of night time Plymouth instead.
I didn't sleep well because there seemed to be someone renovating the room next door to me in the middle of the night. It sounded like they were using one of those brushes you use to smooth down wallpaper. I'm only hoping it was a guest being noisy rather than the maintenance people! From that impression though, it does seem like noise transfers easily.
The rest of the hotel was fine - breakfast is held on the penthouse floor and was a buffet style. Service was haphazardly attentive - my colleague was asked 2 or 3 times if he wanted tea, coffee or toast but that is better than being ignored. The bar area is reasonable, though watch out for the pool table, it doesn't always give you the 15 balls you've paid for!
I wouldn't want to stay here again and am still looking for what I consider to be a good hotel in Plymouth at a reasonable price.
Not what I expected
Having read some of these reviews I was apprehensive. i needn't have worried the staff were helpful and friendly. I needed help opening my case and a maintenance guy was sent up to the 9th floor promptly and opened the case with a smile. My room was clean and had all that I needed for my short stay. The gym was small but again friendly. There were renovations going on but not too intrusive. Food was excellent although a little pricey but I chose to eat there. And i lost my scalf but the next day it was hanging in the restaurant for me to collect at Breakfast. Just a small tip book the 9th and 10th floor it has been recently renovated(2003)
Nice hotel, great service
My wife and I stayed for 4 nights at the start of Jan 2005. We had booked 2 double rooms but our friends couldn't make it. We were upgraded, free, to a better room. The first night I went down with 'flu and my wife dined alone. Not an auspicious start but the staff were excellent and offered any help she may need.
The hotel was of the usual, high, Moat House standard given that it could be any good hotel in any city in the world.
The food was good. A fact I only discovered on the last night when I felt like eating again.
All in all, we'd happily return and may well do.
Threw away lost property!! Unbelievable attitiude.
We left a very small bag behind in this hotel. After contacting the hotel, it was retuned to us by post - MINUS THE CONTENTS!!
We contacted the hotel to ask them to keep the contents until someone could pick them up, but they had already 'disposed of the contents'. UNBELIEVABLE!! There was not even an apology, for this appalling behaviour.
I would not recommend this hotel at all.
Liked the Moat Inn Hotel
Contrary to some remarks we read, we were very happy with our stay at The Moat House, the staff were very very accomodating and treated us with great kindness on our arrival. We came from Canada in the early hours of the morning, and the young lady at the desk was most kind in getting us a room,which was clean and roomy and we were most comfortable during our stay, we would highly recommend The Moat and would like to thank all those who made us most welcome.
Absolutely disgusting, very overpriced, lifts don't work. Had to queue 30 mins to check out. No where to sit in the bar had to sit in closed restaurant .
Very disappointed - the premier lodge is a much better bet
Disappointed, nearly £100 for a night in a room that should have been renovated ten years ago.
But, rooms have good views and are clean, staff were efficient and friendly and there is a good (if a little expensive) bar.
It is a bit of a cheek to charge guests £3.50 for parking though, especialy after having paid so much for such a sub standard room.
A lovely hotel in an excellent location with stunning views. Right by the sea and all the nightlife but far enough away to avoid the noise.
Fab indoor pool, sauna and gym. Nice, clean, spacious and well-decorated room and ensuite. Highly recommend this one.
This is a fine example of a good 4 star hotel as it fulfils most requirements of a four star property. The room was clean and spacious with some view. Admiring the view from the penthouse house at breakfast time is indeed an enjoyable experience. Though I cannot say the hot breakfast buffet was the best around. Location wise, it is a short scroll to the Barbican, park and hoe; away from the hustle and bustle of the town centre, ideal for a relaxing weekend. Car parking is charged separately and be warned that the spaces are microscopic!
The best in the west...?
I like Plymouth. I spent three years there at University and now go back about twice a year to catch up and relax.
I used to walk past the Moat House when I was there and decided that when I came back that that was where I'd stay. A good choice!
The hotel's good, been refurbished a bit in recent years, although some of the rooms are looking a little bit tired now. The views are what wins though. If you get one of the south facing, sea-view rooms then you're onto a winner! These seem to have been designated "Executive Rooms" and so have been tarted up a bit.
The restaurant's average, but then the hotel's very close to the Barbican - the old part of Plymouth with some great restaurants, so that's not a huge problem.
Location's my key when it comes to hotels and without a doubt (I might be a little biased!) this is the best located hotel in the world!
When in Plymouth - stay here.
TripAdvisor Reviews White Horse Inn Waitsfield
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