Holiday Inn Belfast

22 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS, United Kingdom | 4 star hotel
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Location

This 4 star hotel, located in the Ormeau area of Belfast, is near St. Malachy's Church, Ulster Hall, Thomas Thompson Memorial Fountain, and Smyth & Gibson.
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Amenities

       

    Historical Traveler Reviews Holiday Inn Belfast

    No complaints

    from

    We stayed here late october 2004 and found it to be a nice enough hotel. The downstairs lobby and bar didnt offer much so we never hung about there much . The leisure centre was very welcome addition and made the stay worthwhile. The parking around the back was a daunting thought but was perect really. Belast is a place where taxis are essential and there was never a long wait for one outside . Its in a really great cntral location . The room wehad was fantastic , lovely bathroom and grea big bed . Perfect.

    The staff were a little slow but apart from hat it was a good hotel , no compaints . A little pricey maybe

    Nice hotel let down by staff

    from

    After reading reviews on this site I was really looking forward to staying at this hotel on a business trip but it really was a disappointment from the moment we checked in. We had 5 rooms booked in advance at a cost of 125 (with no breakfast included) per room & on arrival at 6.30pm it took over 30 mins to check in despite only 1 person in front of us & 3 staff being on reception. We asked if the hotel had any deals on car parking as there is no hotel parking & a local advised us not to park on the street. This was met with a curt 'no' & no eye contact was made throughout checkin. At the same time a guest was complaining that his non smoking room stank of smoke & unbelievably the receptionist did not even reply, never mind apologise! Once we had checked in, my room was nice & spacious although I have stayed in much nicer & cleaner hotels for less money. Later that night I called room service for an iron & ironing board (one of the services advertised) and was told it would be brought right up. 25 mins later I called again, was told the same thing. I only received them after calling a third time & that was an hour & a half after original request. Overall it was really the staff who let the hotel down as the facilities were excellent.

    Great Place!

    from

    I travel to & spend a lot of time in Belfast, & this is always the place I stay. I have stayed here at least 10 times now, & always look forward to going back. It's probably helped by the fact I get a 'special rate'..but it's a quality place non the less. The location is excellent, a stones throw from the city centre (5 min walk max), & surrounded by some nice pubs, bars & restaurants. The bar in the hotel itself is nice enough, & a great meeting place. The rooms are smart, modern, & clean. The beds are really comfy, & the facillities (Gym, Pool...etc) 1st class. The breakfasts are top nosh too.

    Great Hotel, great service

    from

    Just back from a fabulous weekend stay in the Holiday Inn in Belfast. The room we had was spotlessly clean with REALLY comfortable beds and luxurious white linen. The full Irish breakfast has a great seletion and was served with a smile by the friendly staff. The hotel location on Ormeau Avenure is ideal for either shopping or partying. My girlfriend and I can't wait to go back.

    A good place to stay

    from

    Stayed here for one night on the Advance Rate, which was very good value for money.

    Clean room, great modern decor, clean bathroom. Room service food was poor.

    Would stay here again. No big problems.

    A BIG DISAPPOINTMENT!

    from

    I was very disappointed with the poor service AND the state of the room on a recent multi-night stay at this hotel. It's supposedly a five-star hotel, but who are they kidding? We experienced mold growing in the bathroom (I have the photographs to prove it) and a constant smell of urine in the toilet -- don't they give the housekeepers any bleach?! Eeeeww! The staff at reception don't care about problems; for example, when we reported a burnt out lightbulb, no one offered to find another one. We were simply told, 'There's no one in maintenance 'til Monday.' (This was on Friday!) Other problems were greeted with callous disregard by ignorant, misinformed and (obviously) very poorly trained staff. With a growing number of new four and five-star hotels popping up in this fast-developing city (and a lovely city it is!), why not opt for something more promising than this disappointing property? That's what I will do on the next of my several-times-yearly trips to Belfast.

    Good accommodation - disappointing service

    from

    This was excellent value - especially using the advance rate. The rooms were stylish and the spa downstairs very professional and reasonably priced. It's good to note that you can't charge spa treatments to your room - so take another form of payment with you to avoid embarrassment!

    The only disappointment was the bizarre attitude of the "out of hours" front of house staff who were load and aggressive. When challenged about their attitude they backed down but whispering and sniggering continued. This truly amazed me - I did report it when checking out the next morning and was promised a swift response. However this was 3 months ago and I have still heard nothing. Sad that this marred an otherwise pleasant stay.

    Really good

    from

    I have to agree about the holiday inn. It is amazin. Anytime I am in Belfast I stay here. The staff are great and very friendly, rooms are really nice and modern with comfy beds and the choice of pillows is great. bathroom is always clean and very spacious. In the morning the breakfast is to die for with all the options availible. The leisure facilities whic are free of charge for guests is very modern and relaxing. I have never had a problem with the holiday inn and i have always been able to check in whenever I want. All in all I would reccomend this hotel to every1 and anyone. It is a must at such resonible prices

    Great Choice - Would Recommend.

    from

    This was our first visit to Belfast. We decided on the Holiday Inn (not to be confused with the Holiday inn Express) because of the 4 star rating, location to the city centre and special offer price for February. It proved to be a very good choice. Room was excellent - it slept 2 adults and 2 children comfortably. Furniture and decoration was modern and new with tea/coffee making facilities, mini bar, cable TV, Playstation and hairdryer. Bathroom was clean with bath and power shower. Breakfast was included in the price - the best choice ever.

    Cereals, yogurts, fruit, toast, juices, hot drinks, plus Irish hot breakfast served buffet style. A great way to start a day's sightseeing. Location of the hotel excellent also - 5-minute walk to the City Hall, 10-minute walk to the train station and 20-minute walk to The Odyssey Centre. The pool, jacuzzi and gym were also great - and handy for working off the huge breakfasts consumed each day. One negative point was the fact that we arrived at 12.45 and were told we couldn't check in until 2.00pm. We waited in the restaurant and had lunch - but the room still wasn't ready at 2.15pm (an hour and a half after we had arrived). We decided to leave the bags at the hotel and checked in later. It slightly soured our first impression of an otherwise great holiday. Would recommend the hotel and would stay there again - but arrive after 2pm!!

    A Refreshing Change

    from

    I booked the Holiday Inn for two nights dinner, bed and breakfast as part of a special offer. It turned out to be a very wise choice:

    Location:extremely central. Within reasonable walking distance of shops, restaurants and the City Hall.

    Room: Clean, airy and spacious. Easy to use temp/air con controls.

    Modern Japanese style shutter instead of curtains. Comfy, stylish beds with a 'pillow menu' in case you require a pillow other than the standard type. Playstation & well stocked minibar. Tea/coffee/hot chocolate. Hairdyer near a mirror.Spacious bathroom with large bathtub, fixed shower head and a separate shower hose. Dispensers for shampoo/shower gel instead of individual toiletries but then I always bring my own 'travel size' items anyway.

    Leisure: A very pleasant pool with jacuzzi. Also sauna/steam room and gym which I didn't use. Beauty treatments available.

    Breakfast: Probably the largest selection of items I have seen in a hotel of this star rating. Tasty fruit and continental choices as well as the standard cooked breakfast.

    Staff: Friendly, helpful and efficient.

    Overall I would not hesitate to recommend this hotel. It made such a refreshing change in comparison to other places I have stayed in for a similar price.

    TripAdvisor Reviews Holiday Inn Belfast

    3.50 of 5 stars Very Good
     

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