Holiday Inn London Gatwick Worth
How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Swimming pool
- Room service
- Free High-Speed Internet
Photos of Holiday Inn London Gatwick Worth
Travelers also recommend:
- More recommendations
TravelPod Member ReviewsHoliday Inn London Gatwick Worth Crawley
Room fine early start. well it has to start at some point
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Holiday Inn London Gatwick Worth Crawley
Very disappointed in the Gatwick Worth
We stayed at the Gatwick Worth hotel for one night when we returned from our cruise. The foyer of the hotel needs a face lift and we were apprehensive from the moment we walked in the door!
The reception staff were unwelcoming and the only form of communication was when we were handed our keys and given our room number.
The room was clean but extremely shabby. The remote control on the miniature television did not work. The bathroom was very dated with a stained bath and no shampoo/bath gel etc.
We had dinner in the restaurant and waited 55 minutes for our meal. Apparently the chef had "lost" our order! We received an apology from the waitress but no offer of a free drink or a coffee "on the house" as one might have expected. The food, however, when it eventually did arrive was very nice. Breakfast was adequate and the young staff were very helpful.
When we checked out the reception staff were again very "dour". No one asked if we had enjoyed our stay - perhaps an indication of their past customer experiences!
The minibus to take us to the airport left 15 minutes late - no explanation for the delay was given. When the driver eventually turned up he spoke on his cell phone the entire time he stowed the luggage. Very poor customer relations! No tip for him!
Our stay in this hotel was a very disappointing end to our holiday. We would have been more comfortable sleeping overnight in the airport!
Be warned - don't go there!!
If you want a good night's sleep, don't stay here.
We spent one night here and then left our car while we spent 2 weeks in Samos - never again!
Reception was efficient although not very friendly but the room was large, clean and quite well appointed. We could not understand why other reports had been so negative - until it came to bed time. The bed was completely awful. It creaked, loudly, with the slightest movement and sagged alarmingly in the middle. It was impossible to get a good night's sleep.
We ate in the restaurant. It was rather too bright and the tables too close together but, although the staff we inexperienced, they did try hard. The food was quite nicely presented and tasty but I had an upset stomach in the early hours - not the best thing before a 4-hour flight!
On our return, we rang the hotel as instructed and were told there would be a 20 min delay for pick-up. I rang again over half an hour later and was told they would be with us shortly. It arrived about 35 mins after my first call but there was no hint of an apology, either from the driver or reception back at the hotel.
This was not a good experience at the start or at the end of the holiday.
Hidden charges kill you!
The "free" shuttle will get you from the airport, but it will cost you to get back--and it's not cheap. Don't pick up the phone. There's a surcharge for all calls . . . even attempts that don't connect. And they're not cheap. Accomodations are adequate (but expensive), and the staff was friendly. Use the train. Stay at a B&B!
Needs a makeover
We stayed at the gatwick worth jan 05 overnight. It is a tatty hotel with the fake wood facades on the bar and surrounding areas falling off, clearly the work of ex local council decorators. They allowed workman painting in another part of the hotel (more ex council workers?) to stand around the bar making remarks about guests which we thought was bad management.
All we could say about the room was that it was also tatty, our bed base had a big hole in it. Oddly enough, the food in the restaurant was very good. I had the best stilton soup ever! The restaurant staff were attentive and helpful. However, the staff on reception were barely able to force themselves to speak - answering questions in monosybles, never volounteering anything helpful. If this is the 'best' western have we will stay at the hilton next time.
This hotel should have been a real deal, a best western with free parking. However, the room was very out-dated and we were bitten several times by bed bugs. In fact my wife suffered with several bit marks, which became inflamed! Don't stay here, and ignore the other reviews, they don't represent what a dump this place is!!
A nice break from the airport
Hotel is set in a lovely park and if you've just arrived on an overnight flight, a brisk walk into the town of Crawley is delightful. Setting is quiet and no airplane noise. Staff were courteous and very helpful, including prompt pick-up at the airport after using the free phone at the "Courtesy Coach" drop-off point at Gatwick Airport. Only drawback was no lift (elevator).
Definitely go back
the staff are really friendly the food in the restaurant is to a high standard. the rooms are really well decorated and are really clean. On future trips from Gatwick we shall be definitely using the hotel again.
A Comforting Stay
We throughly enjoyed our stay at the Gatwick Worth Hotel. Its set in suprisingly rural surroundings but convieniently only 10 minutes away from the airport. The staff were very friendly and served our every need. The humble and relaxed atmosphere was welcoming and a perfect start to our holiday. We found this to be the only hotel in Gatwick which does an early hours bus run. On our arrival back to Gatwick we were promptly collected and taken back to the hotel where we collected our car and left to go back home.
Dont Do IT!!!!
We stayed in the best western, never again! the staff had an attuide, took 45 minutes to get a sandwich to my room, and to top it off my car and 3 others was broken into and they didnt care!
Lovely Location, Down a Leafy Lane!
Staying at the Gatwick Worth Hotel is like sharing a secret! A delightful little place where you can safely leave your car. The Hotel will take you at any time of the day or night to Gatwick Airport and after a telephone call on your return, will pick you up again within a few minutes as it is only a short distance from the airport, yet it is down a leafy lane in deep countryside. We enjoyed our stay, however beware, there is no lift!
TripAdvisor Reviews Holiday Inn London Gatwick Worth Crawley
Travel Blogs from Crawley
5:00am start after an overnight stop in local hotel. Gatwick Airport flight at 7:00 flight
Well I'm here back in good old England again! After a 6 hour flight where we didn't get much sleep (though it did go quickly) we arrived at Heathrow to family, sweets and a banner in case we somehow missed them. After the greetings and telling of stories we went back to Zac's for a brunch of French toast and bacon as well as a lot of catching ...
... break for a beer and cider. We made our way towards Leicester Square. This is similar to Times Square in New York, a strange and seedy square filled with neon signs and advertising, cheap tourist shops and lined on all sides with casinos. I had no idea gambling was legal in London. These casinos were similar to the rather low end, off the strip establishments you find on the fringes of Vegas. We didn't loiter, but passed ...
... movement to bring understanding amongst peoples. I hugged a man from India. Good, very good. There was music, chalk drawings of maps of countries and even British Columbia, mimes and the performers who don't move until you put money in their payment box, a newish sculpture of a huge bright blue chicken, the National Gallery (another day), Canada House ( closed for renovations), and St. Martin-in-the-Field. Leslie sings in 2 choirs so ...
... months at time for the rest. Back to the St. Peter’s Chapel…all the people beheaded at the Tower were buried there. Even Henry VIII’s 2 wives – not its intended construction. The guide called it the “saddest place in London.” I could have spent another 3 hours there but sadly the Tower was closing and only the Beefeaters who are the Queen’s Personal Guard and retired military and their families can stay (as they are ...