Holiday Inn Express San Juan Condado

Address: 1 Mariano Ramirez Bages, San Juan, 00907, Puerto Rico | 2 star hotel
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This 2 star hotel, located in the Condado/Santurce area of San Juan, is near Condado Beach, Aquatica, Ashford Avenue, and Condado Lagoon.
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TravelPod Member ReviewsHoliday Inn Express San Juan Condado

Reviewed by fair

Good, clean, consistent

Reviewed Feb 4, 2011
by (1 review) , United States Flag of United States

This is our second visit here, both before we left on cruises. A lot of people seem to stay here before their cruise, it's convenient and affordable. There was a large group of people traveling together who made breakfast crazy, so we walked to a restaurant and had a leisurely breakfast rather than fight the crowd. Room was clean and comfortable.

This review is the subjective opinion of a TravelPod member and not of

Historical Traveler Reviews Holiday Inn Express San Juan Condado

Terrible Experience


We were promised a fridge, before we arrived, for my husband's food samples for a business meeting. Upon arrival, they said they have to fridges. Charged for parking, but there was no parking because spaces were all blocked in and they don't bother to have the violators towed. AC stopped working, faucet handle kept coming off, tub liner leaked and it felt like you were standing on a water mattress, fumigators came in and sprayed while we were in the room, even before we told them the room had bugs, some staff very unfriendly. Would never stay here again.

Not all that


´╗┐Me & My Family Stayed for Spring Break April 2004, First of All the Room Is Sooo Small You Have No Space. Then There Was this Horrible Smell, Problems with the Pipes in the Bathroom. We Tried to Have Our Room Changed, but That Wasnt Possible We Called the Front Desk to Complain and All We Got Was a Deordizer Spray That Really Didnt Help. The Free Contiental Breakfast Is Ok. The Swimming Pool Is Also Small and When We Tried to Get in the Jacuzzi the Water Was Boiling Hot That My Skin Burned. The Staff Speak English Which Is Good, but I Think There over Priced and We Werent Satisfied. We Would Not Stay There Again!

Low price, but you get what you pay for


I wasn't crazy about this hotel, and I'm not that picky about my hotels/hotel rooms. We stayed here because it was the cheapest rate we found for San Juan. The first night we were right by the maids' station, so it was VERY noisy early in the morning! The hotel rooms were kind of dark and grimy; peeling paint, burned out lightbulbs; poor ventilation. I wouldn't stay here again if I could help it.

PROS: inexpensive; close to the beach; nice pool area; large rooms; lots of cable channels

CONS: dark, dingy rooms that could use some maintennance; apathetic staff; small elevators that take forever; hotel has a "lived-in" feel

Holiday Inn Express


Hotel is in a very central and convenient location. Within walking distance of Wyndham Condado and Marriott. Also a couple of good restaurants within walking distance. My room was reserved and paid for with Priority Club points. Stayed two nights, but non-consecutive. Check-in was smooth on both occasions. Parking is kind of a hassle. The hotel has very limited parking and it is not accessible until you check in and get access from the front desk. In the meantime, you most likely will have to park illegally, but it didn?t seem to matter in San Juan. Parking is $10 a day; I was not charged for it on my 1st stay, but was on the 2nd. The 2nd room I had must have recently been renovated. Everything seemed new. It was decorated very nicely, but the rooms are very small, as is the bathroom. Free continental breakfast was very good ? breads, danish, bagels, juices, coffee and hard boiled eggs. Pool is small, but very nice, surrounded by several lounge chairs. Overall the staff was very nice and helpful. I would stay there again.

Tiny rooms and elevators, but good price/location


No parking when we arrived. By some miracle, we found street parking.

Two small elevators for a fairly large hotel, and there aren't any service elevators, so it's sometimes quite a chore getting to your room, especially with luggage. Our 6th floor rooms were quiet and had a peek-a-boo view of the ocean. The rooms were clean but so small that you could only open suitcases on your bed, and you had to squeeze by one bed to get to the other. The pool area was surprisingly nice, as was the continental breakfast. Overall, a reasonable budget choice if you like to be near the Condado action, but don't expect a lot of room, luxury, or parking.

Pleasant, great pool area...


My husband and I stayed here for a few nights in feb. 2004-the room was comfortable and the pool area was great-it has a fountain going into the pool and a hot tub right next to the pool, the area was enclosed and very private....except for parking which was a real problem as it seems to be on most of the island, we had a pleasant stay. Would recommend this location as it is close to shopping, restaurants, beach area.

Great location/nice rooms


The Holiday Inn Express (formerly the Comfort Tanama Princess) is a seven-storey hotel in the Condado region and only a short walk to the ocean. The rooms are super-clean and boast the largest king-sized beds I have ever seen (and I've lived and travelled on 3 continents!) The hotel has a lovely little outdoor pool (clean!)and whirlpool (hot!) and the continental breakfast is included! Internet price: $107US. I've read all the hotel reviews for San Juan and so many visitors are paying exorbitant prices for unacceptable lodging! We stayed here twice on layovers to and from disappontments!

Tanama should be your last resort


This was easily the worst hotel I have ever stayed in. The only thing it has going for it is price. My list of things that were wrong with the place is long, but it includes bugs, unhappy staff, unhelpful staff and a dirty room. Stay here only if you can find nothing cheaper.

Under renovation, Everything could be cleaner, Great location, Close to Ocean Beach


(787) 724-4160 New furniture and paint in rooms , some cosmetic details in renovation have been overlooked. The bathroom door hinges were covered in rust. Baseboard trim was falling off the wall. Construction materials were stored in the stairwells but you could get past the stored items. Dirt/Grim on floor in corners of Elevator and rooms. Vending machines & hair dryer not working. A/C, Cable TV, Outdoor Pool & Whirlpool, 2 small slow elevators. Continental breakfast ok. Small excercise room. 5 to 10 Minute walking distance to Walgreens, Pizza Hut, Wendys, Subway, Mariott Hotel, or other nice resturants or small grocery stores. Ride the city bus to Old San Juan for 25 cents. Ride the trolley thru Old San Juan for free. Both make several stops. Front Desk will call a taxi for you if needed. Taxi's have set rates. Reservations (888) 826-2621

Great value for a nice room


The rooms where clean a newly remodeled. They are still cleaning up the outside of the hotel but this should be completed in a month or so. They are a continental breakfast but it was very light. The staff was helpful and considerate. Room service was provided every day. I will definitely stay here again.

TripAdvisor Reviews Holiday Inn Express San Juan Condado

3.50 of 5 stars Very Good

Travel Blogs from San Juan

All I needed was 3 days....

A travel blog entry by jetsettergirl on Mar 22, 2014

45 photos

... rooms with more Bacardi history, but you can't take pictures in those. You'll end up in a room that's set up like an old fashioned Bacardi Bar in Havana and shown how to make a few cocktails. The tour is complete in a room with a wall of a couple hundred Bacardi bottles. There are computers there where you can take your picture with the wall in the background and upload it immediately to social media. Pretty cool!

The tram then takes you back to ...

Adios, Amigos - until next year

A travel blog entry by sesvdp on Feb 24, 2013

Ten days certainly passed quickly in Puerto Rico and Sunday was a travel day for Ronnie and Sheila. The morning greeted us with a substantial rain shower, but we were still able to enjoy an hour beside the upper pool before departing for the airport as the time approached 10 AM. Our GPS was not entirely on track leading us back to Enterprise for the rental car return, but Ronnie got us there with time to spare. Our flight aboard US Airways left San Juan at ...

A Fun Place to do while doing

A travel blog entry by asolotraveler on Nov 01, 2012

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... to the San Juan harbor. Torre Antigua- Old Tower is the oldest part of El Morro. If you go down the tunnel you can see s shell fragment of the 1898 USA bombardment that is still in the wall. Kitchen and Forge- you can see where the meals were prepared and the forge where metalwork was done. And last but not least the famous spiral and triangular staircases that go from level to level. Please be careful, some places are steep, especially the tunnel. I enjoyed the time spent ...

Puerto Rico 2011

A travel blog entry by stevensfamily on Dec 27, 2011

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... experience for both of us, but we were glad to have this opportunity to see it. Due to the flat tires and crowds at the caves, we did not have the opportunity to do the other activities we had planned. We had also planned on going to Coamo Thermal Springs, Cabo Rojo Lighthouse, Rincon and Arecibo Lighthouses. However, there is no way we could have done all of this any way.

4:00 p.m.- Toured the caves

6:00 p.m.- Headed back to the hotel for the ...

Pleasantly surprised

A travel blog entry by fdxeng on Jun 30, 2011

We hurried off the ship because we didn't have much time here; however, once we got off the ship a cab driver told us that the fort didn't open until 9 AM (it was 7:30) and the stores didn't open until 9:30 AM. The cabbie told us that Starbucks was open so off we went.

We made our to the fort via foot. We got there a few minutes before the doors opened and toured Fort del Morro.

After our fort tour we walked to old San Juan.