Holiday Inn Express Philadelphia E - Penns Landing
How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Adjoining Rooms
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews Holiday Inn Express Philadelphia E - Penns Landing
Don't even think it!
Staying at this hotel for one night ruined what had been an enjoyable trip to PA. This hotel is exactly what you would expect from a one-star hotel.
This is your chance to experience the thrill of heavy freeway traffic buzzing by your window all night long - bring earplugs AND leave the fan on!
We checked into our room, left a few papers, closed the curtains but hadn't moved in our bags before we went out to dinner. When we returned, someone had been in our room, removed the papers, and opened the curtains. The hotel front desk didn't know anything about it.....
Great place to stay..
We stayed here last wkend and it was great! The hotel looks like four story house remade into a quaint hotel. When you first arrive you can either look for street parking or you can valet it for $18/day. We had a spotless corner room on the third floor overlooking Market Street. The room came with standard amenities. Complimentary breakfast was served in the downstairs restaurant btwn the hours of 7:30-10:30am. For those not familiar with Philly, the hotel is conveniently located in the heart of the Olde City district, close to all of the historical sites as well as trendy restaurants on the eastern part of the city. The staff was extremely polite and helpful in every way. We paid $148 (taxes included) which was well worth the price. We will most definitely stay here again.
Not very satisfied
I decided to say at the Comfort Inn 2/12/05. I booked my reservation under the Valentines day package. This package was to include parking a riverfront room, a bottle of champagne, and a box of chocolates. First of all check in took about 30 mins. I do not think this hotel is use to handling the number of guest they booked. Once we finally checked in I was a little dissapointed in the room. It was not very clean, and it smelled like mildew. We also did not have the bottle of Champagne or box of chocolates that were suppose to be included. We had to call the front desk to have someone bring it up. After getting settled in we went out for dinner, we returned around 8:30pm. At this time, all parking spots were taken ( they share the parking lot with Penn's Landing) We waited in the parking lot for 40 mins for a spot and finally we were told we could park anywhere (meaning make your own parking space) as long as we did not block any one in. Check out was a disater!!!! When we checked out of course the $17.25 they charge for parking was on the bill (the parking that was suppose to be included) When we asked about this we were told "Oh yeah you are right, you shouldn't be charged for this, give me a second to correct your bill" This second turned into 1 hour, during this time no one said anything to us, like please bare with us, please have a seat while we correct this, NOTHING. After about 50 mins we asked what was going on.. We were told "Oh we're having problems with our computer" The front desk clerks had nasty attitudes and move entirley too slow. After they finally fixed thier computer problems and removed the parking fee we had to walk all the way to the back to the parking lot with our luggage to our car, only to find out we had to go all the back to the front of the parking lot to give the attendant our pass before we could leave out the back of the parking lot....This place is badly in need of some type of direction..The only good thing about this hotel is the location.
Rooms are fine and we slept very well. Our room was on the expressway-side but it was very quiet (though someone wrote that he/she was told that the noise was "excessive") and comfortable to sleep.
The walking distance to city centre is a little problem, but you can use the hotel shuttle van or take a cab.
We could stay again.
Comfort Inn has Bedbugs
Stayed in room 713 of the Phila Comfort Inn on Columbus Blvd on 10/30/04. Found bedbugs in my bed around 2am. Upon checkout, hotel GM stated that this room has been a repeat offender for bedbugs. However, when we called the following Monday for a full report of her examination of the room she stated that nothing was found. I can tell you ABSOLUTELY that what we found were indeed bedbugs. You don't want to mess around with them. I think the reason she found none on her review of the room was because they only appear at dark.
Comfort Inn Penn's Landing
Nothing fancy here, but this hotel is clean and reasonably priced. Staff seemed helpful. It's too bad the freeway separates the hotel from the historic district because "as the crow flies" its location would be ideal. However, if you are walking it turns out that circumventing the freeway adds a lot of stairs and distance to the trip. Still, on a pleasant day it wouldn't be a bad walk to Independence Square--pretty nasty in sun, heat & humidity though.
The free shuttle this hotel offers around the city is great, although expect to wait...and wait...and wait to be picked up sometimes. Also, it is unavailable in mid-afternoon. The continental breakfast is quite good here, although the breakfast room was mobbed at 8 AM on a weekday--very difficult to find a spot to sit. Pay the little bit extra for a riverview room so you don't just look at the freeway. We were treated to fireworks on the river on an August Wednesday night.
I think when we come back we may try to find a place closer to convention center, as that looked like a more ideal location. But when the price scares us away from that idea, we will probably come back to the Comfort Inn. If they could just pick it up and move it to the other side of the freeway, it would be the perfect hotel for a family visit to Philly.
We Enjoyed Our Stay Over the 4th of July
My husband and I wanted to go to Philly for the 4th of July; had never been there and thought it would be the ideal time to visit. We are not young folks any more and we really wanted to visit the city where our country's history is so alive. We chose the Comfort Inn-Downtown Historic District for two reasons: We did not want to rent a car (we flew in) and we wanted to be reasonably close to all the happenings and historic sites; and we wanted a riverview, especially for the fireworks! We had a great corner room on the 5th floor and the room had a beautiful view east across the Delaware River to Camden, NJ and the Ben Franklin Bridge. The SE window was towards Columbus Blvd and Penn's Landing. Although from the 5th floor, the buildings across the street prohibited an actual view of Penn's Landing, but it was fantastic for the fireworks! We sat in our room and enjoyed them tremendously. The room was clean and well kept and the king size bed was firm and very comfortable. We both have back problems and many times hotel beds are old and saggy -- this one was great! The housekeeping staff were all friendly and helpful. The front desk staff was helpful and courteous and we can not say enough nice things about the Courtesy Van provided and their DRIVERS! Even though it does not run from noon until 4:00 pm, we managed to arrange our visits to all the various places we wanted to go during the morning and late afternoon/evening schedules. All the courtesy van drivers were so friendly and helpful with any information we asked or needed. They also tell you to call them on their cell phones to be picked up when you are ready to return to the hotel -- what a plus! The van will take you within a 20 block area and this is a fabulous extra bonus for this hotel. We enjoyed our four days in Philadelphia greatly and would like to return again. Yes, we will stay at the Comfort Inn Dwntwn Historic District the next time also; we so seldom get to go on a vacation and having a place to "call your home" while you are away is great. The only down side was the morning breakfast and empty soda machines. Very few items on the breakfast bar and if you didn't get down there VERY early there wasn't much left. The soda machine never did work during our stay. Small problems compared to all the pluses of this hotel! Thanks for a Great 4th of July and our mini-vacation!
Good location, bad service
The best thing about this hotel is the location - it is walking distance to just about everything: waterfront, South St., Market St., liberty Bell, Historic District, Etc. Other than that, this property leaves alot to be desired. First, our remote control was completely broken and in trying to get it to work, we accidentally must have ordered some pay movies. The hotel actually tried to charge me for 3 movies that showed up on the bill as having been rented at the same time! How could i have watched 3 movies at once? Next, we tried to get a soda or a water from the vending machine on our floor(5th), but the machine kept eating our money. The staff told us that to access ice and or a beverage we would have to use the vending machines in the lobby. The worst thing about this hotel was the absolute incompetence of the staff. They charged both mine and my friend's credit cards multiple times, for different amounts, upon checking out. When i returned home after my stay and checked my bank statement, i immediately called teh hotel to rectify the problem. I got the run around from their accounting dept for almost a week before someone agreed to credit my account, yet she still argued with me that no mistake was made. Now, they've credited my card, but have re-charged my friend's. This makes three times that her card has been charged for a one night stay. And the hotel is arguing that they have only charged her once! We'll see how long it actually takes for this money situation to get cleaned up. For this reason alone, i would not stay at this comfort inn property even again.
Give Me A Break
Not so comfortable if you ask me. Rooms were clean and somewhat reasonable biut there are less expensive places with more to offer. If you want to walk to Penn's Landing - fine, but to get to anywhere else you need to get in your car. Columbus Blvd traffic is noisy for sleeping and dangerous for walking. Location is off the beaten path. I ended up stayinghere because I couldn't find another room on short notice.
Excellent Penns Landing Historic district location!
This hotel is located 5 minutes from the Historic District which is where the Liberty Bell,Betsy Ross house and the brand new Independence visitors center! South Street and penns landing are about a 10 minute walk down beautiful Christopher Columbus Blvd! The front desk was helpful, the courtsey van runs early morning to noon and then shuts down till 4, that is a very nice feature of this hotel! There is a $14.00 or so charge for parking but you would have to pay at any other Center City location to park anyway! You get unlimited in and out and you can park up to 4:00 the date of departure which is nice say if you want to eat lunch at Jim's steaks on South Street! The rooms are very clean and the views are excellent in most rooms, I had a riverfront view with a awesome view of the Ben Franklin Bridge and Camden, NJ waterfront, Camden is definitely worth the visit, nice riverfront park and the Battleship NJ of course! I only paid $69.00 on hotels.com that is the best way to get the best rate, simply said if you don't want the hustle and bustle and high prices in NYC but want to spend a few days in a Northeast city, Philly rules!
TripAdvisor Reviews Holiday Inn Express Philadelphia E - Penns Landing
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