Holiday Inn Express Hotel & Suites Bloomington West
How has this hotel rated in the past?
- Swimming pool
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
Photos of Holiday Inn Express Hotel & Suites Bloomington West
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Historical Traveler Reviews Holiday Inn Express Hotel & Suites Bloomington West
A hotel with something different
We stayed at this property and were pleasantly surprised at the different kind of "boutique" type hotel and fantastic rooms, good food with a french theme and a very friendly and helpful staff. Location to the Mall of America and airport is good and the shuttle service very attentive. Nice property for business people as well as families. Nice pool and very nice suites.
Our rooms were nicely decorated and comfortable and the entire facility clean. The staff was helpful and very pleasant. Enjoyed the bar which had an open concept and relaxed atmosphere.
It was great to park at the hotel and take the shuttle to the airport. The shuttle service was timely and the drivers courteous.
Nice Change from the Ordinary
My Wife and I thought we would try something different and we had heard about the Le Bourget Hotel in Bloomington. We were planning to spend some time at the Mall of America and found out they offered complimentary shuttle to the Mall and did not have to park boy was that nice.
The staff was exceptional and the room was so refreshing compared to the normal hotels, Flat Panel TV, Great Beds we will no doubt return.
The Van Driver was Awesome!
Enjoyed our stay
A great boutique hotel in a wonderful location. My husband and I enjoyed our stay and will be back.
I really like the idea of a French inspired independent boutique hotel compared to your typical chain hotels. The lobby was beautiful and the front desk reception was warm and friendly. We stayed in a queen "studio suite", which was larger than we expected, and the beds were outstanding and they had brand new flat panel televisions. When we booked the room the reservationist told us about these new bathroom amenities called L'Occitane that the hotel was using, and let me tell you they were pretty fancy. We loved the 24 pool and business center. We ate at the restaurant for dinner, it was very comfortable and personal and the food was delicious. I will be back next time we're in the cities. Thanks Le Bourget.
Saved by the Bellman
I was so impressed when the bellman on duty that evening made time to help me and my family out with a car that had a dead battery. He went the extra mile for us and on any given evening I have no doubt that any of of the staff at the Le Bourget would do go to whatever distance to appease a customer or just "help out anyone in need"
My wife and two daugters appreciated being treated like queens for the weekend.
Thanks Le Bourget Hotel.
Very good value
We stayed at Le Bourget Aero Suites and utilized their "Park & Fly" service. The 24 hour airport shuttle was important to us, as our flight arrived at 2am. We got a rate of $129 for a suite with 2 double beds and parking for 7 days. For a family of 4 the room was a perfect size. There was a wall that separated the sleeping area from the TV area. My wife and I both loved the beds and the morning coffee service. Our kids enjoyed the warm pool and the loved the strawberry crepes for breakfast. We'd stay here again.
Will not stay here again.
This hotel is not at all upscale like their website suggests. It is an old, old motel that has been slightly "remodeled."
I was very disappointed because the rate was $129.00 a night, which is way over-priced for this place. There are genuine upscale hotels in the area and I will seek them out in the future. This place is a DUMP!
Expected so much more
My kids and I visit the Twin Cities annually. This trip, we decided to try Le Bourget Aero Suites because it promised a newly renovated "all suites" environment, amenities such as pillow top duvets, and exceptional service. We were impressed with the appearance of the lobby/bar. When we arrived at our room, we realized that one of the two door keys we had been handed, didn't work. (The front desk didn't activate it correctly.) Our room was just okay. The bed area is attractive. The pillow top duvets can't hold a candle to the Westin's "heavenly bed" which we surmise they're trying to duplicate. The pillows are in a word: AWFUL! They'll guarantee a neck ache in the morning given their impenetrable puffiness. I'm not kidding. These things are at least 8 inches deep and can't be flattened. We opted to sleep without pillows. The reading lights above the beds are really neat. The flat screen television is a nice touch. The television, however, can't comfortably be viewed from the sitting area of the suite, or from the second bed (as was the case in our room) because of its placement on the credenza. The television always turns on at full volume, despite the volume level when it was turned off. It is close to impossible to hear the television if it is set at a "courteous-to-other-guests" level over the highway noise and room heater. Television channels are limited, particularly channels of interest to children. Reception is iffy. The unbelievable noise from Highway 494 is deafening, and the room lighting at night is yellowish and dull. The bathroom is just awful. Very tiny. Not at all what we would have expected from the very high expectations generated from Le Bourget's web site. This is an OLD bathroom, minimally upgraded, and marginally clean. Housekeeping sparingly dispenses towels. The tissue box is filled with what we could only describe as tissues as soft as copy paper. There was nothing comforting or soft about the tissues. These tissues are the bottom-of-the-barrel in terms of quality. Another unexpected cut corner for a hotel that seems to want to pass itself off as a cut above the rest. If you use the bar of soap provided, it won't be replaced with a freshly packaged bar the next day (as would be the case in most hotels). Even the toilet paper wouldn't dispense because housekeeping had poorly installed the spare roll behind the to-be-used roll. Absolutely ridiculous. A visit to the front desk to request information on the Minneapolis light rail proved futile. The woman at the desk didn't know anything about the lightrail. She suggested that I wait for her male co-worker to get off the phone because he might be able to help. When the male co-worker got off the phone, he completely ignored me (I was the only person standing at the front desk) because he was busy dealing with a room change for an unhappy "crew" guest. It was explained that the "crew" guest was an airline employee requesting a room change. I visited the front desk several hours later to, again, check into the light rail and, thankfully, encountered someone able to provide a bit of help. At check out, no one asked how our visit was, thanked us, or even wished us a pleasant day. This was certainly not the service promised on Le Bourget's web page. For all of the upgrades mentioned on the web page, I'd say the most important upgrade of all, was overlooked.....invest in noise-reduction window glass when you are located 300 feet away from an extremely busy highway. Even at 1am, highway 494 has considerable traffic. We had so much noise in our room, that we could have sworn the window was open. Believe me on this noise issue. Last month, we had the good fortune to stay at the Doubletree in New York City, located directly on Times Square. If the Doubletree can handle Times Square noise and provide it's guests with an restful evening, Le Bourget should be able to handle the traffic noise on Highway 494. On our third evening, we arrived back at the hotel very late (near midnight), only to find that the one room key we did have that worked, no longer worked. A visit to the front desk confirmed that the card was de-activated because apparently, at check-in, the wrong check-out date had been input. The front desk had to issue another room card. When we parked in the rear of the hotel, we found the back "security door" which is supposed to be accessed via room key, needed no key at all. On two separate occasions, the back "security door" was accessible to anyone, with no room key needed. Oh, and one other strange thing....one of the two Evian waters the hotel provides in the room, disappeared on our second day. We could only surmise that housekeeping needed it to stock another guest's room.
Loved the suite!
We were expecting the typical hotel room...A bed and dresser, but we pleasantly surprised with a suite at a very reasonable price! Very clean and comfortable. We'll definitely be back.
TripAdvisor Reviews Holiday Inn Express Hotel & Suites Bloomington West
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