Hilton Warwick / Stratford-upon-Avon
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Historical Traveler Reviews Hilton Warwick / Stratford-upon-Avon
The hotel has definitely seen better days but my Club room was OK, in good condition and comfortable enough for a short business stay of a couple of nights. I wouldn't want to stay any longer. You can see where parts of the hotel and furniture are getting tired, I guess it's a bit of a lottery on whether you get a good one or not. Food and service average but no real complaints. Hilton in the UK in general are declining in standards, many now becoming no more than Travelodges with restaurants, bars and pools.
Cannot understand all the bad reviews I read
We have just returned from a two night break from the Hilton Warwick, and could not complain about a thing. All of the staff were very pleasant and helpful, the rooms very clean. The breakfast was excellent with plenty of choice.
We would certainly book into another Hilton Hotel if the service was as good as this Hotel.
One night stand
Stayed at the Hilton Warwick overnight on business. The hotel was completely full, in fact they called while I was driving there to see if I really needed my room!
Front desk staff were efficient and my room was upgraded to a club room at the back of the hotel - long walk. The room was average. The bathroom hadn't been cleaned properly and some of the lights didn't work but it looked like the room had been redecorated quite recently.
Ordered room service as it had been a long day. Arrived promptly but was awful, overcooked to the point of oblivion. Based on this didn't bother with breakfast.
Room very warm in the morning and the hotel suffered that typical UK hotel problem of being over heated. There's also a charge for car parking - £3.
Very average but OK for 1 night.
Rooms OK, food terrible
Room was clean and OK.
I was in a group of 12 people. We ordered our food. It arrived instages (not everybody got to eat at the same time), cold veg, cold sauces on hot food or hot sauce on cold food (all should have been hot).
Clearly kitchen cannot cope with volume.
Glad we upgraded.....
My husband, 16-year old daughter and I stayed here for 2 nights in July 2005. This hotel was booked by my husband's employer and we paid to upgrade.
You must remember that summers can be hot in the UK and many hotels do not have A/C......this Hilton did not have A/C. Because we had upgraded to a 'Family Room' we were situated along the back of the property, near a fenceline of mature trees and shrubs which helped to shade our room. (We were also treated to a huge family of rabbits, just outside our ground-floor window. They were feeding as the sun came up! )
Our Family Room included 2 queen beds, mini bar, large bath and fan. Its was larger than the standard rooms.
This hotel obviously caters to business travelers - there were several meetings going on during our stay and the lobby was full of suits.
During our stay we explored Stratford-Upon-Avon for a day and Warwick Castle for half-day. Both sites are very close and can easily be reached by taxi, if necessary.
We would not hesitate to stay here again.
Friendly and effecient staff
easy to locate
food included was good
Designed like a maze
Rooms were dirty 9hair in bathroom, beddings not changed on arrival)
Swimming pool dirty
Not enough staff and tables at dinner
Breakfast run is mad
Not very family friendly
I have stayedd (with my family in cheaper and better basic 2 star hotels like Ibis or travelodge that seemed better. definately not worth the price.
Couldn't wait to get out.. should have book Holiday Inn acroos the raod. Shame they don't advertise well like Hilton does.
Hilton is living on the Hilton International name. This place is a travelodge in desguise.
We booked this hotel as a Christmas treat for ourselves back in July. However, when I checked the web site a week before christmas I was amazed to see that the restaurant was closed, but bar snacks would be available!!!! Who wants bar snacks on christmas day and boxing day!!!!
When I rang the hotel there was some confusion as to what was available. At no time did anyone from the hilton ring to say the restaurant was not available.
The package we booked was a Hilton Double Deluxe with dinner bed and breakfast all inclusive of the price with a choice of carvery dinner or A La Carte!!!!!!! The restaurant was closed and only had the choice of one menu.
When we asked for the cocktail list, we were told that cocktails were not served at christmas!!!!
Overall the room was the standard you would expect from a Hilton, staff were friendly and courteous.
We were looking forward to this break for a long time and we feel very let down that we were not informed and it was too late to book elsewhere.
Oh my aching back!
Spent one night at the Hilton Warwick while visiting Warwick Castle/Stratford-upon-Avon. I am a Hilton Diamond member (spend 60+ nights per year in Hilton hotels) so I received an upgrade to their Exec floor - therefore this is as good as it gets! As a general comment - If you have travelled in Europe you will know that the standards for Hiltons vary WIDELY. The Hilton Athens is an unbelievable fantastic hotel while the Hilton Paris is the biggest rip off hotel on the planet (think Motel 6 at 250-400 Euro per night). Consistency is definitely a Hilton weakness.
With this in mind this Hilton is a basic, three floor, relatively clean hotel with a bar and a restaurant (didn't eat there so can't offer an opinion).
The good news:
- Very easy to find
- Staff is friendly
- Convenient to Warwick Castle
- A small but decent health club/indoor pool
- Room was nice but small (keep in mind, I was on exec floor)
The bad news:
- Not particularly clean
- Beds were HORRIBLE, didn't sleep more than a few hours, mattress felt like springs wrapped in a sheet.
- Duvets (I personally hate Duvets, there only redeeming characteristic is that they save the cleaning crew time)
- Nothing within walking distance
- Expensive (for quality of hotel)
- As ususal atrociously expensive breakfast (15 pounds adults, 8 for kids). We had a very nice breakfast at the Starbucks in Stratford for 20 pounds total (4 people).
If you must be close to Warwick and want a basic hotel you might try the Holiday Inn across the street (didn't stay there so suggest you check the opinions). Alternatively there are a number of beautiful country hotels around the area. A third alternative is to stay in Coventry or Birmingham (25 min by car). We went to Birmingham for dinner and were impressed by the Bull Center (a large shopping/urban renewal project).
Not hilton standard!
Stayed here on business for 2 nights in June. £125 per night room cost, and upon arrival found no air conditioning in room, no bathrobes, no minibar, no bottled water (at least if there was no minibar, most hotels leave some bottled water - so one would think especially the Hilton would), bad TV reception with spotty picture and free channels were terrible. On second night, tried to order comedy channel as free TV channels were so bad and it wouldn't work. Duty Manager came to look and couldn't sort the problem, so I ended up having to order a movie - at least a year old, and on the check-out invoice it was £7.95 - not good. Breakfast was good, and staff were pleasant and helpful. I stay at hotels throughout the world regularly, and am a gold hhonours member, and can tell you this hotel is definitely NOT Hilton standard! Maybe will try the Holiday Inn opposite next time.
Not as good as last time
having stayed here before and where look after we had no problems booking 2 rooms for 2 nights for our wedding anniversary first mornings breakfast was nothing more than a total embarrasment for me with my guests 20 minutes to be sat no orange juice dirty table long wait for hot drinks and food left very unhappy sunday night for evening meal tried to order two different wines not instock vegetables appauling yet another embarrasment to my guest just not the standards we are used to at a hilton this happened on 1st & 2nd of may
TripAdvisor Reviews Hilton Warwick / Stratford-upon-Avon
Travel Blogs from Warwick
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