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TravelPod Member ReviewsHilton Vienna
We stayed at this hotel for two nights at the start of out Trafalgar Highlights of Eastern Europe tour.
Check in was very quick. Friendly staff even allowed us to check in at 10:00 AM, well ahead of the 2:30 PM check-in time.
The rooms are modern and well appointed. The beds are comfortable with nice linens.
The rooms have WiFi, for a fee, but if you ask the desk for the free lobby WiFi access code, it worked in our room and we got the WiFi for free rather than paying 25 Euro for 24 hours. It is not fast enough to stream video, but is adequate for access to the internet.
We ate the complementary breakfast in the hotel restaurant and were very surprised at how good the food was and how ample the selection was. This is not your typical free hotel breakfast with cold eggs and muffins. This is a real breakfast buffet.
I would recommend this hotel to any guest who wants a high end hotel excellently located to the main city attractions.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
No free internet....as usual ....HILTON is always the same about the internet! Great location though. Breakfast was average for the cost.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hilton Vienna
Why Do American Hotel Chains Always Give the Worst Service in Europe?
My husband and I stayed at the Hilton Am Stadtpark (also called Danube) on New Year's Eve 2004. We based our selection solely on availability--we had one night in Vienna, and all of the European and smaller chain hotels required a several-night minimum stay. I would only stay there again if I found myself in the same situation.
Upon arrival, the staff was cordial and took care of all our needs. The room was pleasant, although decorated in the sophisticated and cold manner that one would expect from a corporate hotel. The room was about half the size for more than double the price of the other hotel we patronized in Vienna (Pension Pertschy--they were booked for that evening). We did have a very nice view over the Danube and overlooking Vienna.
We were experiencing trouble with our credit card (fraudulent charges from a previous stop in Prague) and my husband was calling the 1-800 number from the room to seek assistance. The credit card company was having some problems with the 1-800 line, and my husband had to call several times before he could be connected. We were distraught to discover upon checking out the next morning that all of the calls--including the ones that did not go through--were charged to our bill. We understood that 800 calls were $3/call, but my husband explained to the person assisting us that only one call was connected--the others never went through. He refused to remove $10 worth of charges from our bill for calls that never connected. The clerk also miscalculated the amount of our bill--by about $100--and we spent about ten minutes arguing to have the matter corrected.
You would expect better service from one of the more expensive hotels in Vienna. You pay way too much and receive far too little in return with this one. They're more worried about their corporate accounts than the individual traveller.
Stayed at the Hilton between Dec. 17-21st, 2004. My wife was not feeling well and we arrived at 9:30 am but they found us a room immediately. It is very convenient and within walking distance of about everything. The train is across the street and the tram/bus is on the next corner. St. Stephens cathedral is close by as is St. Karl's church and many nice restaurants (as well as McDonalds in the train station!!). The rooms are large, There is coffee in the room as well as a refrigerator. Beds are very comfortable (we had just a standard room) and our view out the seventh floor looked over the downtown area. We had breakfast included but it was a fantastic buffet even for the 24 Euro you could have not eaten again the rest of the day. There was nothing that was not on the buffet including a cook who did omelets, waffles, crepes, and french toast. There were many Christmas markets within walking distance and we could not have enjoyed our stay more than being at the Hilton.
No complaints at the Hilton Vienna
My wife and I just stayed at the Hilton Vienna from December 11-13, 2004 and had an excellent stay. It has got to be one of the easiest hotels to get to from the airport without using a taxi. We picked up the CAT (train that runs from the airport to downtown) and it took us directly to the city station for about 9 euro per person. Walk outside of the station and you are at the Hilton Vienna. Very convenient, especially after an overnight flight. The hotel is within walking distance to most of the major sites of Vienna. If it's a little far to walk, just hop on the subway/U bahn. It is extremely easy to use and cost efficient. The room was clean and quite pleasant. Very quiet as well. The hotel staff was always very helpful whether we needed directions, suggestions or anything extra at the buffet breakfast. I am a Hilton HHonors Gold member and was upgraded at check-in. We had one problem with our sink. It was clogged up and wouldn't drain after the first night. We told the staff about the problem and when we got back at the end of the day, the problem was fixed. What more could you ask for. Overall, a very responsive, friendly and convenient hotel. We would definitely stay there again.
This hotel is excellent. As a business hotel and even more so as a meetings hotel this place is just about perfect. It's modern, stylish, fresh, smart and contemporary. The rooms are extremely comfortable, with restrained contemporary style. The food at breakfast is of very high quality and the service is efficient but quiet - no clanging noisy plates. Reception staff were also always polite. The meeting rooms at the hotel are very smart and come under the Hilton Meeting brand. Like everywhere in Vienna the segregation of smokers and non-smokers isn't great in public areas but the atrium lobby is a very pleasant experience. Not the place to go for traditional Vienna but the location is very good - walk to the Cathedral easily in 10 minutes if not less.
Just finished two nights on the executive floor of this hotel. Raman and the staff were amazing. Room was clean, had great view. Very warm feeling for a corporate hotel. Would stay again in a heartbeat.
Staff & Reno Makes This Hilton A Great Choice
I've just completed a 4-night stay at this recently renovated hotel and was very pleased with my overall experience.
This is an excellent business hotel with a most convenient location (directly opposite Wein Mitte, the main train station) and within walking distance to most major attractions.
I am fortunate enough to be HHonors Gold and received an upgrade to an Executive Room with Club Room access w/lounge access.
The Club Room managers & staff are a top-notch, enthusiastic young group. Professional, courteous, helpful and efficient. I was able to have my flights rebooked, and other requests serviced with no problem. The Concierge desk is also staffed by good people.
Even on a regular floor I'm sure you'll find this a convenient and worthwhile place to stay. Like many European hotels however, irons are not available and breakfast is as other reviews have pointed out, rather expensive at 24 Euros. Much more affordable breakfasts are just a few minutes walk away, which is fine in summer, but a drag in winter.
When I return to Wein, I will be staying here again - thanks to Karen, Veronika and the other staff for a great stay.
Smart corporate hotel
Hardly the most distinctive hotel in the world and its situation doesn't give much sense of the attractions of Vienna, but as a large corporate hotel, it is well appointed and smart. Rooms are pleasantly decorated, though not huge. Public areas are pleasant.
Fresh, Modern Hotel in Great Location
I stayed for two nights at the Hilton Vienna in June, 2004. Knowing that the hotel had just reopened after a substantial renovation, I was nontheless surprised that the hotel was not totally new. Everything on the inside, from the lobby, restaurant, elevators, and particuarly the guest rooms, is new. The guest rooms have a light, airy and very modern feel, somewhat like a W-Hotel. The staff were all very nice, particularly at the executive lounge. For those arriving from the airport, the CAT train pulls into the city at the Wien Mitte station across the street from the hotel, saving guests the trouble and expense of a taxi. Unless one is looking for an old Vienna look with antiques, etc., this hotel should be on anyone's list for an efficient, modern hotel in Vienna.
Recent renovation very well-done
Recently re-opened after a thorough renovation, the Hilton Vienna looks brand new inside. The new furnishings and fixtures throughout the building are all very good quality and have a lot of style, as does the sculpted art in the lobby. The colors are fresh earth tones and yellows.
It is a Hilton, and a bit sterile, perhaps, but the staff were very helpful and manged the flow of visitors well. The food in the bar was okay, and the breakfast, at 24 euro is a bit steep when there is a wide selection of quick and convenient places just across the street at the metro station.
The Hilton Vienna is conveniently located right on the edge of Stadtpark, near one of the main metro lines and the CAT airport train service. An easy 15 minute walk from downtown.
My only complaint would be the lobby - despite high ceilings, is a bit smoky (as is most of Vienna).
I was on business, and for a business hotel I would probably choose the Hilton over the nearby Marriott or InterContinental.
A decent location, but strictly an OK hotel. You could do worse -- or better.
TripAdvisor Reviews Hilton Vienna
Travel Blogs from Vienna
This morning we enjoyed a half-day excursion across the border to Bratislava, the capital of Slovakia. For centuries, this city has been famous for its charm and beauty. It has undergone a major revitalization and now flourishes as one of Europe's newest capitals. The beautifully restored old town with its winding lanes and medieval courtyards is …
Today, we enjoyed a sightseeing tour that began with a visit to the impressive Schonbrunn Palace and the surrounding gardens. The palace was the former summer residence of the Hapsburg emperors.
We continued with a drive along the famous Ringstrasse and viewed the Empress Maria Theresia Monument, Votive Church, City Hall and Parliament. < …
Spent the morning wandering around Budapest. We departed Hungary and traveled through the Austrian countryside to Vienna, the former center of the Hapsburg Empire.
We experienced a delightful evening of Viennese culture in the "City of Music." We attended a concert featuring the classical masterpieces of Wolfgang Amadeus Mozart and Johann …
After an excellent night's sleep, we grabbed our complementary breakfast in the hotel restaurant. It was spectacular. Lots of choices, which were all delicious. Not the typical breakfast you would expect for free.
With the sun shining and a blue sky overhead, we decided to see more of the city, and struck out to take in many of the local …
After grabbing a few hours of sleep, following our flight from Canada, we decided to head out for a bit of a walk through the area near our hotel.
We started our little self-guided walking tour in the Stadtpark Park, located across the street from our hotel. The Stadtpark in Vienna, Austria is a large municipal park that extends from the …