Hilton Tokyo Narita Airport Hotel

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TripAdvisor Traveler Rating

3.50

456 Kosuge Narita City Narita, Chiba, Kanto, Japan, +81-(0)-476-331121

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Traveler Photos of Hilton Tokyo Narita Airport Hotel

Tokyo Narita Hotel
Tokyo, Japan
 
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Travel Blogs by Travelers Who Stayed at the Hilton Tokyo Narita Airport Hotel

Day 2: Narita

This is probably one the shortest (and more high-maintenance) trips I've taken in a while -- quite a departure from basic backpack-and-hostel experience I ususally do. This time I'm trading in the solo backpacker experience for the family and group tourbus that my parents booked us on. This six day trip is more like 3.5 days discounting air travel. After departing LAX Friday afternoon, I arrive in Narita Saturday evening. In time for a quick dinner with my sister and parents in the hotel. Tom...

Narita, Kanto, Japan allenl
Day 5: Ginza District

Final stop of the day was the Ginza district and Shabu Shabu for dinner.

Tokyo, Kanto, Japan allenl
I am getting older

I'm getting older.

No doubt about it, the signs are clear. More and more of my hair keeps committing suicide every night. The little bits of red in my "travel beard" are now grey. And my back hurts. And my feet hurt. And my knees hurt. Time for a rest.

Elizabeth is getting younger, no doubt about it. Travel invigorates her. The discovery of new places, food, what’s around the next corner. Oh sure, she wants a massage – but what women wouldn’t? Her feet hurt, bu...

Tokyo, Kanto, Japan bethere
irashaimase

One day down, a whole bunch more to go. Dad & I arrived in Japan after a long day of travel. Up at 5:30 am, and across the street from the airport hotel to stand in line at the United Airlines counter. We were some of the lucky ones - the 7:40 flight to Chicago was delayed until 10. I can't imagine being up and at the airport that early to find out you were stuck there an extra 4 hours. We got through check-in without any hassles, and we were surprised by the help we got placing our lugga...

Narita, Japan corisan
Chiba International Dorm & other random adventures

After 14 hours spent sleeping in our Narita hotel room, Dad & I were raring to go. After a brief stop at the breakfast buffet, we hopped into a cab headed to the university dormitories. We had no idea where we were going, nor did we have any idea how far it was to Chiba University. As the cab driver maneuvered from one freeway to the next, we watched his taxi meter climb higher and higher. By 5,000 Yen (50$) we knew we were in trouble. When the taxi driver pulled into a police-guarded com...

Narita, Japan corisan
I am in Tokyo

I made it to Tokyo. I have a 17 hour layover here and I booked a room at the Hilton. I got bored so I took a random bus from outside the hotel, it was raining, dark and wet, my plan was to take the bus on a loop back to the hotel just to see the sights. I ended up getting off at the Narita Station, wandered around a bit, forgot to bring my camera. A nice girl on the bus directed me on where to go and let me borrow her camera, she will email them to me. Found a tiny place to eat, sat down and ...

Narita, Kanto, Japan kg2006
A Night in Tokyo - Narita Hilton

We stayed a night in a Hilton near the Narita airport...talk about a treat! We had a HUGE room to ourselves, a water boiling pot to make our own noodles, robes, free toiletries to "borrow", a nice toilet with lots of buttons, a bath mat, AND robes! This was the perfect stop over before heading to India. We even had multiple towels for our usage! WHOO HOO! (oh the small things in life.)

Tokyo, Japan laytonandjana
Exploring Downtown Narita

I took a walk to downtown from the hotel. It took about 1 hour (I have short legs). I visited the railroad engine exhibit/playground and then saw all the vendors selling stuff on the way to the temple. There were a lot of people at the temple since they were welcoming in the new year. They buy pieces of paper with wishes on them and burn them in big pots. They also buy ceremonial white arrows that they leave in their house for one year, then the next new year bring to the temple to be burned....

Narita, Kanto, Japan reds_adventure
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Historical Traveler Reviews of Hilton Tokyo Narita Airport Hotel

An ordinary room from a great hotel chain

from mctz666
Stayed here on our first night as part of a 9-day Japan package tour from United States. The decor in the rooms are dated and the carpet old; it reminds me of the Hilton at O'Hare airpot in Chicago - a not-so-great room from a great hotel chain. Internet access from room costs 1680Y (about USD16) every 24 hours so we passed. However, the bountiful buffet breakfast the next morning was wonderful, it more than made up for it.

Is like a comfort inn

from From_1Canada
We are family of 3 traveling for leisure purpose. Considering the rate I am paying, I was expecting a 4 star hotel but it is more like the 2 star. The room was spacious but the cleaningless were not that great. The service staff were not very warm and helpful.

The hotel lobby were grand but lack of polish.

My kids were excited to go for a swim after dinner, however, they were told they have to pay a fee, it is not free to use even though we were staying at the hotel.

Service charge were not mandatory in any Japanese hotel or restaurant but at Hilton, 15% service charge were mandatory eating at any of their resturant.

Quite disappointed especially after I read all the great comment on this site from other traveller.

Will not recommend this hotel, try the Japanese Hotel, I find the Japanese hotel service are much better and room are very clean even if you are only staying at a 2 star hotel.

Keep calm lets not get too enthusiasic

from blackcattelco
i stayed here because of the rave reviews. i think i must have been given an old room because i have no view and the furniture is definately showing signs of aging. so all rooms are not the same here. its ok but not spectacular. the shuttle bus only runs, at most 3x per hour (during rush hours) and during mid day its just once an hour. decor is definately 80's staff are attentive. the 1 pound steak was ok but as nothing compared to the hyatt regency at dubai - check my review for that. so if your coming here, be sure what you are getting, and ask for a different room if you are not happy.

Wonderful airport hotel

from JKWD
This is one of the best airport hotel that I have ever stayed at.

Beautifully decorated and nicely located on a hill with green surrounding with view of the airport. Incredibly quiet and it is impossible to hear any aircraft noise or any other noise. The free shuttle bus to downtown and airport is definitely a bonus. Friendly staff and good food.

Great hotel!

from A TripAdvisor Member
Just returned from a tour of Japan and stayed at this hotel the first night. Modern, quiet and clean hotel. A peaceful and relaxing place to stay after a very long flight from LAX. Since this was included in tour package, I am unable to comment on price. Definitely would stay here again.

Large, Modern, Bright and Comfortable Hotel, Close to Narita!

from rahzamazin
Stayed here March 3, 2005, overnighting while traveling from Bangladesh to Atlanta. My experience at this hotel was perfect, in all aspects, including the easy and convenient shuttle ride from the airport, the extremely professional but surprisingly warm reception at the front desk, the modern, bright, clean and (by Japan standards) reasonably-sized and well-equipped room, and the good dinner and breakfast I had at the main restaurant. In other words, my experience was the perfect opposite of that described by the traveler from England, a couple of reviews down! (I only paid USD110 per night, including breakfast, unlike the other reviewer who paid USD200; so I guess I would be easier to please. But even so, I don't think this hotel in any way deserves anything less than a four star rating).

More details:

The hotel looks like your typical large Hilton from the outside. Nothing impressive except the size. However, the interior is very nice. The lobby gleams and is stylishly modern in it's round design with central waterfall.

The front desk service was very polished. And friendly too! The same was true of the female bellhop who brought my heavy suitcase to my room. I expected the customary politeness; but I was surprised by the warmth of their friendliness.

My room was nice and bright and looked like it had been renovated not too long ago. No signs of wear and tear. Bed was not plush but still very comfortable. The bathroom was large by Japanese standards and was inpeccably clean. (I found the electronic features on the toilet to be quite amusing!) I had a large window with a good view of planes landing at Narita Airport (don't worry, there's absolutely no noise). There was a hot water kettle for boiling tea water and complimentary in-room coffee and green tea (I love tea!)

The room had a large (must have been at least 24 inches) lcd tv! Those are pretty expensive in the US. The picture was incredible! Some stations could be watched in both English and Japanese, including CNN and NBC news. Pay per view was cheap and easy to use --buy a 1000yen card from the vending machine in the hallway (this seems to be standard in Japanese hotels), put it in the slot underneath the tv, change the channels to ppv using the remote and watch all day.

I ate dinner in the main restaurant. After 10 days in Bangladesh and Thailand eating non-western foods, I longed for a good, large steak! Luckily, the restaurant has a "Hilton Special", a pan fried 1lb ribeye steak. Yes, it cost about USD30, but that's not much for a huge steak, especially in Japan! And it came with lots of fries (you usually don't expect to get lots of anything at Japanese restaurants). This was a great deal for a hotel meal in Japan, and it was really tasty!

The breakfast buffet at the same restaurant next morning was also good. It was included in my room rate, but I would not have minded paying USD15 for it. Hot and cold items, eggs and pancakes cooked to order, good juice and coffee as well as baked goods.

In short, this hotel was well worth the USD110 per night I paid. Great quality rooms, food and service, especially at that price. I paid almost the same amount for the Holiday Inn Tobu Narita about 10 days earlier (checkc out my Tripadvisor review of that hotel too!); I wish I hadn't, because the Hilton is so much nicer in all respects.

Very nice! would stay here again.

from A TripAdvisor Member
I was extremely pleased with the Hotel and the service. I used HHonors points so I am unable to comment on the price. This was a great place to stay the last night before my flight home. It was very relaxing with big rooms and a view of the airport from my room. The pool/spa/fitness area is very nice!!

Stay somewhere else

from GibbsM
So this is a Hilton hotel, right? Hilton? That big international hotel brand? The one with hotels all over the world? The one with experience running a large hotel near to an international airport? You would not know this from going to this hotel.

I turned up on a grey rainy afternoon flying back to London. The initial welcome from the staff was nice and the atrium is OK (if a bit 80's). I went up to my room which was OK. Nothing special - a bit like a Travellodge (motel). But this is a £100 ($200) a night hotel. The furniture was cheap and the bathroom was tiny. It was clean but everything in Japan is clean. The pay-for-view movie system defied belief. I've got a Phd in theoretical physics (no, it's true) and I had to get the staff to come and explain it to me. And even then there was nothing in English. The programme guide was hidden in a drawer with no explanations in English. This would be fine in a normal Japanese hotel but not in one that serves the country's largest airport.

I'd originally booked the hotel because of the 10th floor bar and the choice of restaurants. The bar is gone. The French restaurant is gone. The nice looking Chinese restaurant was totally full (at 7pm) for the entire evening. So I was reduced to going to the general buffet which reminded me most of a motorway service station cafe. Except for the price - £25 for a fairly bad and very small meal. The room service menu had me wondering whether I could eat the bath robe. I also booked this hotel because of the fitness facilities. Now maybe I've stayed in too many hotels in the UK and the US but these facilities are free to guests. Not in this hotel. They even charge you for the swimming caps (which are compulsory). The facilities are pretty good but this is overshadowed by the surly staff and general feeling of being over-charged. If I'd wanted to drown my sorrows after all this misery, I only had the choice of the very smokey sports bar with all the charisma of a 10-storey carpark and comfort levels to match.

Yes the hotel is quiet. Yes the staff (outside the gym) try their best. But it is a lot of money for a thoroughly unpleasant stay. There are plenty of hotels around Narita. Stay somewhere else.

LOVED The Hilton

from Layover
Overnighted on the way to China. Great restaurants. Clean rooms. Quiet. Loved the atrium waterfall also.

Quiet hotel

from rojaan1
I have stayed at the Hilton Narita 3 times now, it is the quietest hotel I have been in ! Considering you can see the planes coming in to land, but you can not hear them, the windows must be triple glazed. Rooms are OK, bathroom is good. 3 restaurants here, plus a shuttle bus into Narita town.

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