Hilton Stockholm Slussen

Address: Guldgrand 8, Stockholm, Stockholm, 118 20, Sweden | 5 star hotel
Telephone: +(46)8 517 353 00
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

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          TravelPod Member ReviewsHilton Stockholm Slussen

          Reviewed by wiseowltoo

          Hilton---Great Location, but Severely Understaffed

          Reviewed Jul 7, 2015
          by (11 reviews) The World , United States Flag of United States

          This is a Hilton hotel that is centrally located in Stockholm even though like most of Stockholm, the hotel is located on an island! The hotel straddles a major highway, lake locks and train tracks, but depending on where you are in the hotel, you may have more or less noise than in other locations. If you are on the Executive floor (4th Floor) on the North side, you can get a wonderful view of the Old Town (Gamla Stan) with its city lights during the summer months at twilight. It is easy to find your way around Stockholm once you get oriented to the hotel's location on the island. You can easily walk across a pedestrian bridge to Old Town with its shopping, restaurants and government buildings from the hotel, or you can walk out the hotel in a different direction to a major street called Gotgatan which will take you to the nearest Starbucks, COOP grocery store and other commercial stores within a 15 minute walk. The hotel rooms are sparse but very functional. It is a basic Swedish design where space, wood and furniture are used efficiently and effectively, but it will take some experimenting to learn the complete layout of the room including where the closets are hidden, how the shower\bath work, and what switches control which lighting. The hotel has a full service restaurant and bar that serves a variety of traditional Swedish food courses and alcohol beverages. The Executive Lounge on the 4th Floor was crowded at peak times because of tour groups or overselling of access to the lounge. It was often understaffed based on the number of people who were eating and drinking regularly in the lounge. The lounge overcrowding diminished the usefulness of the lounge as a retreat or benefit because foods and alcoholic beverages were not replenished often enough. Breakfast during peak hours was crowded as well, and the one staff person was often overwhelmed by the sheer number of people eating. Hilton has reduced the staff in the Executive Lounge so much they might as well put in vending machines to dispense the food and beverages. The hotel appears to be clearly understaffed for a hotel of its size. On a plus, the hotel staff was helpful, provided good service and were attentive to your needs and questions as much as possible. However, it appeared that the hotel is being run on a very tight staffing budget to the point major customer service is often lacking in critical areas because of inadequate staffing, especially during the high peak summer months. I would think long and hard about returning to this Hilton hotel because of the low staffing levels based on what you pay for a hotel room rate. Why pay for service that you don't or can't get!

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by rzen1989

          Best view but could be more like a Hilton!

          Reviewed Jan 29, 2013
          by (2 reviews) , United Kingdom Flag of United Kingdom

          Noisy! you don't build a hotel with rooms on top of a road and a railway without proper sound isolation!

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews Hilton Stockholm Slussen

          Wonderful view and great location


          This is a wonderful hotel in a great location. It is just a short walk across a bridge into the old city and within a block of the Slussen metro stop. It is built over a highway but we never heard any noise until I opened the window to take a photo of the great view of the old city and the town hall across the lake. There was no need to open the window otherwise so the noise was not a problem. The room was small but very comfortable. The breakfast was the best we had during our trip and the hotel staff was very accommodating. We used Hilton points for the room and the staff treated us like special guests. We told them we loved the view and they apologized for not being able to upgrade us to a suite since they were fully booked. We would stay here again anytime.

          Great location, Great Hotel


          Spent a couple of days in Stockholm in March, and at the Hilton Stockholm Slussen.

          The hotel is perfectly situated for both exploring the old town, and having a great night out, with a good selection of bars and restaurants in the immediate vicinity. The hotel

          also has a really trendy bar which is popular with locals.

          The rooms were quite small, but very tasteful with wood being the main theme throughout.

          Hilton breakfasts are legendary, and this was no exception.

          The swimming pool was out of order when we were there. This was a disappointment as we weren't told this before we arrived.

          The hotel is situation right across the road from the Slussen subway.

          A really good hotel that I would recommend to anyone.



          Not much to grumble about this one.

          The hotel is beautiful and wonderfully kept. The room has a very scandinavian feel to it. the bathroom was wood and marble (heated marbel floor! Lovely!). Lots of little gadgets. The only complaint we have is that the room was TINY. There was nowhere to store our suitcases so we had to put them in front of the teeny seating area. So if we wanted to sit there then we had to move the suitcases to the foot of the bed. Then if you wanted to go to the bathroom you had to move the suitcases again. Also, I lived out of my suitcase as there was wardrobe space for one and my fiance had already taken up the space. However, we found out on our last day there that there were bigger rooms in the category. There were 2 other women travelling with us and I saw their room. It was almost double the size. So, what have we learnt here. If you get a small room ask to be moved to a bigger one. The pillows and the duvets were to die for! We had the best sleep.

          The breakfast was good (great selection of breads). The restaurant was also very good. We had a very nice meal. We didn't use the fitness facilities. The gym was buzzing constantly. My grumble though is that the pool is a 20 min walk from the hotel (apparently. I never went to see it, but that is what is stated in the hotel handbook in the room).

          In general the hotel is very business orientated. Not the type of hotel one goes to for a weeks vacation. All the staff was very nice. I give it a thumbs up!

          Nice designer rooms, efficient and clean


          Stayed there for business. Efficient and friendly staff, good breakfast, very clean building and nice designer furniture. On the down side, my room was surprisingly small with a very small bathroom (only a shower no bath). I expected a bit more for this price tag.

          Enjoyed our stay at Hilton Stockholm Slussen very much


          A couple of friends and I stayed at the Hilton Stockholm Slussen for three nights (September 13-17 2004) and were very pleased with everything.

          Since I was a gold card member of Hilton Hotels, they upgraded us to the Executive Floor and gave us all the amenities and privileges that are included. The breakfast in the hotel is wonderful,

          the politeness and service provided by everybody in the hotel is excellent and they make you feel at home. The location of the hotel is very convenient to the Old Town, buses and subway and to sum it all up, I can easily say that I would definitely stay at the hotel again, if I visited Strockholm again.

          A very nice hotel


          Stayed one night in April 2004. Room was medium size but very nice furnished and has very comfortable beds. Bathroom was great. Staff was friendly and the breakfast was fantastic.

          Excellent base for a beautiful city


          We stayed here in May 2004 for four nights - an excellent hotel with great location in a fabulous city - order the freshly made eggs from the menu at breakfast and the restaurant in the evening is excellent too (if a bit pricy, but that could have been all the wine!)

          Our room was on the end so looked out over both Baltic and the lake with great views across the old town, djurgarden and city hall.

          We will definitely return.

          A Fine Hotel


          Jan 2004. A very nice hotel. Clean, spacious rooms with a good location. Breakfast was OK, but nothing special. We did not use the resaurant in the evening. The staff were very friendly and helpful. We would stay there again.

          Great staff


          Stayed at the Slussen Hilton in Summer 2002 with my wife and two kids.

          The room was great, with views over the lake onto the old town. It was plenty big enough for all of us, the kids being on camp beds. The location is fantastic, the facilities and breakfasts great, but above all, the staff were the most attentive, smiling, helpful and friendly I have ever encountered in a hotel (with work I practically live in hotels). Oh, and this isn't politically correct, but they were exceptionally beautiful too. Highly recommended.

          Wonderful location!!


          We had the most wonderful stay at the Hilton-Slussen this past summer. The location was perfect for exploring both the old town area of Stockholm and the beautiful sights on the waterfront. The staff at the hotel was so friendly and helpful from the consierge to the room attendants. We purchased, by mistake, a book on Stockholm in a foreign language. Jessica, at the front desk took the book from us on our departure date, returned it to the shop where it was purchased and exchanged it for a copy in English. Then she mailed it to our home where it arrived just a couple of weeks after we returned. That's what I call service!The breakfast buffet was fabulous; something for everyone. The rooms were spacious and very quiet, despite the hotel's location over a highway.We would definitely visit again!!

          TripAdvisor Reviews Hilton Stockholm Slussen

          4.00 of 5 stars Excellent

          Travel Blogs from Stockholm

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          Traveler Photos Hilton Stockholm Slussen

          Waffles for breakfast, just for Linden
          Stockholm, Sweden
          Hilton Stockholm Slussen
          Stockholms kommun, Sverige
          Our bathroom
          Stockholm, Sweden