Hilton Scranton & Conference Center
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How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
- Free High-Speed Internet
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Historical Traveler Reviews Hilton Scranton & Conference Center
Uptown Quality in a Downton Location
I have traveled all over the world, and this hotel is one of the better ones. For the price, it is exceptional.
We arrived at the Hilton with little trouble. Since it is a new establishment, everything was in good order and clean. The hotel staff was quite friendly, and the ammeities were quite nice. The only problem was that my wife complained of the sheets and pillows smelling a little sweaty, but I myself could find nothing wrong with them. The conference rooms were also quite nice. If you are planning a wedding reception, meeting, or conference, this Hilton offers wonderful accomodations in an elegant setting
We went next door to the Raddison, which blew me away. I wondered if I had made a mistake? The Raddison was absolutely stunning, one of the most beautiful hotels I have ever seen. If you can afford to shell out a few extra dollars, stay at the Raddison. If you are on a budget, don't stay anywhere but the Hilton!
Overall, I was impressed and very satisfied with this hotel.
Nice New Hotel
New hotel, clean, friendly staff and very comfortable beds. If you borrow an internet cord be sure to return it or you will be charged $25. Parking situation is not the best but if you prepare ahead of time you will be fine.
Hotel is right of I-81 and has a big indoor pool and nice fitness center.
We were at the Hilton for a family gathering (funeral) and the hotel staff was warm and accommodating during a trying time for my family. The front desk staff was well trained and knew the area very well. We only waited 5 minutes for our car but the valet parker said they have extra parking lots to use on the weekend with downtown companies letting the hotel use their lots. The lunch buffet in the restaurant was one of the best I've had and a great value ($10 and included dessert). The service there was excellent. Clean and comfortable rooms and the pool was nice for the kids to enjoy.
Not quite 'Hilton' service
If the hotel were a Hampton Inn, we would not have been disappointed in the service. But we've come to expect - and Hilton advertises - "great" service at their namesake hotels. This hotel falls quite short of that standard. We concur with other reviewers that the parking situation for this hotel is a nightmare. Fortunately, the Hilton is building a garage, but until then, you're better off parking your own car. Further, the valet directed me to park my own car in front of the hotel, then we were charged $2 for valet parking! (The charge was quickly removed). We stayed at the hotel over the Christmas holiday of 2004, so one would expect the staff to be rather thin. But even with a fairly empty hotel, service was lax. There was no bottled water to be found in any vending machine in the building, and our room was not made up the day after Christmas. The front desk manager listened to our concerns, but did nothing to remedy the situations or reimburse us for any inconvenience.
Annoying Parking Situation
The mandatory valet parking is very annoying. To get your car, a 20 minute notice is necessary. The valets are very nice, however. The options for hotel dining are limited to an expensive place or the smokey bar. My family was looking for a place to eat on the night we checked in. No restaurants in the neighborhood and the car was tied-up, we had to eat in the bar. The food was fine, but the surroundings, not the best for a family.
Overall a clean and new hotel. Kids enjoyed the pool.
Very clean hotel
I just recently stayed at the Hilton. The rooms are clean, the service is excellent (bellman very nice), and it is reasonable for a first class hotel. The breakfast buffet was ok. I read that parking was a mess, however, valet parking was good and I recieved my car without any problems. You don't have many choices for food in the area, no coffee shops , restaurants, etc. When in scranton, I would most definitely recommend Coopers Seafood.
To the above review about the parking did you happen to read the other reviews where it said parking is mostly offsite because the hotel is new and they are in the process of building a garage? I mean come on pay attention!! This stuff happens with a new hotel. I stayed here a couple times but for the St Paddys Day Parade this hotel is definitely convenient. You can sit in your room and watch the parade no matter what side your on, and it's better than freezing in the PA March air. The rooms are so clean and the staff is wonderful, and my favorite was PJ Clarkes pub....They have GUINNESS YAY!!! Anyway I definitely recommend this hotel.....for a brand new hotel how can you go wrong????
GREAT value for GREAT hotel
Stayed recently for one night at this apparently brand-new hotel. Great property! Linens were above average and mattress was apparently a pillow top. Bathroom spacious, well-appointed, with marble vanity, well-lit, oversize tile floor, etc. TV had front AV jacks - great for my portable DVD player. Didn't eat in the hotel but menu looked good.
Complete exercise facility. As for parking, yes, it does take 20 or so minutes to get your car, BUT 1) they advise you of this when you first leave your car, 2) it gives you the chance to take time to plan, and 3) it's because the lot is off-site and a new garage is being built across the street right now. I agree that this is one of the best hotels in region. Within walking distance of several good restaurants and the local and federal courthouses, as well a nice mall with all the "mall-type" stores and two large regional department stores. Next time I'm in Scranton I will stay here.
The Best Hotel in the region
As a frequent business traveler, I have traveled all over the US and stayed in hundreds of hotels. I recently had the opportunity to visit the City of Scranton in Pennsylvania and stay in this brand new Hilton Hotel. The hotel was by far one of the best hotels I have ever stayed at. If this hotel was in New York City or San Francisco the rate would have been several times what I paid here. The food was great, the employees friendly and my room was big and comfortable.The only issue I had with this hotel was the lack of things to complain about. Hey I am from New York. Thanks Hilton for a nice night!
Not a bad place to stay...since your choices are limited in Scranton.
Restaurant was good. breakfast was nice, but overall the rooms are not really up to Hilton standards....but they do charge Hilton prices.
These rooms out west would be $69 a night....(linens weren't the best) the valet parking can get old after a while.
TripAdvisor Reviews Hilton Scranton & Conference Center
Travel Blogs from Scranton
Another gem in our National Parks system, Steamtown tells the story of the role that steam railroading played in the development of our country. The park occupies 40 acres of the Scranton, Pennsylvania railroad yard of the Delaware, Lackawanna and Western Railroad, once one of the largest rail yards in the country. At its peak it employed 4000 workers and had bays to service 40 steam locomotives at one time.
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