Hilton Santa Cruz / Scotts Valley
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How has this hotel rated in the past?
- Refrigerator in room
- Microwave in room
- Room service
- Reduced mobility rooms
- Swimming pool
Photos of Hilton Santa Cruz / Scotts Valley
Historical Traveler Reviews Hilton Santa Cruz / Scotts Valley
I choose this hotel strictly on looks and location for a business trip. I was pleasantly surprised on both accords. The location was right off highway 17 but far enough that traffic noise was a problem. The lobby was well maintained and the staff was superb and very friendly. They even set us up with a reservation at a hard to get restaurant in Santa Cruz. The real only criticism I could say was that I had a room on the 6th floor and I needed to change elevators to get to it which was a little awkward but not detrimental. I would stay here again if the need arises.
This is only an average Hilton hotel. I was upgraded (Diamond status) but rooms and suites are average, service is average and food is below average and front desk is not up to par. The people who posted the excellent reviews are obviously not well traveled. The layout of the hotel is also strange since you often have to change elevators to reach the lobby if you stay on the 5th or 6th floors.
Convenient for the San Jose Airport
Stayed here for 3 nights. It can be a little tricky getting into Santa Cruz at certain times of the day, due to traffic, if that is where you will be spending most of your time. On the other hand, it's nice to be a little away from the traffic and hustle and bustle of Santa Cruz. Rooms are spacious and well appointed. Everything was well managed. Convenient when you are leaving town for the San Jose Airport. Easy access north and south to other Monterey Bay day trips. Staff extremely friendly and helpful. This would be a great business location. If you are seeking the ambiance of the seacoast, you kind of miss it here. I had hoped to be surrounded by redwoods - and there is a view of the forest from the rooms, but not quite as secluded as I had hoped. All in all, I would never say "this is my favorite hotel of all" like one review I read, but I don't think you will go wrong staying here if you looking for a really nice hotel near UCSC but not right in Santa Cruz.
Loved this Hilton!
We stayed at the Hilton for a week for Spring Break. We found the hotel clean and comfortable. The staff was helpful with directions. The dining room was hotel-pricey but very palatable. Once, we were forgotten by the server for a long period of time. When I finally complained, the hotel and the server apologized and our meal was on the house. Unfortunately, one night (Saturday) there was a wedding reception with a band. The pounding thump of the music made it impossible to sleep and the silverware in our room clanged with the beat as it vibrated until the band shut down at 11 PM. When I complained, they offered to let us change to a quieter room, but we declined as we were already in pajamas. We endured the 3 hours of serenading, but I would ask if receptions are planned prior to rebooking. As far as location, it takes one hour to get to Monterey and about 1.5 hours to get to the tourist center of San Francisco. Don't miss the train ride at Felton through the Redwoods (15 minute commute), and Big Basin State Park is less than an hour away, too. We would stay again but would make sure there is no band planned.
We stayed at the Hilton Santa Cruz/Scotts Valley during Spring Break with our 3 kids. The price was fantastic so we were able to get two rooms. The location is great. It was easy to go to the Boardwalk and downtown Santa Cruz as well as a short drive to Monterey. We received wonderful service. The rooms were large and very clean. The pool and hot tub were in a beautiful area with the forested hills. We will stay again!
Scotts Valley Hilton Review
This is the best hotel I have ever been to in my whole entire life! I love it , it is like a second home to me! It is so fun and adventerous. I think all hotels should be like this!
Beautiful Hotel, Friendly staff, my own treadmill in my room! I'd definitely stay here again.
Superb! My SO and I spent a night here for her birthday in January 2004 and we were impressed. With Hilton Honors Gold status, I got upgraded to a suite, and it was a huge one bedroom, 1.5 bath place. Best upgrade I've ever received with Hilton Honors. Room service was good too. Staff was very nice and accomodating before and during the stay.
Great suites & beautiful location
My husband and I stayed at the Hilton Scotts Valley for two nights in April, 2003 when we came out for my best friend's wedding. My husband is a Diamond HHonors member so we were upgraded to one of the suites...WOW! I have to say, the room was impressive! Huge living/dining area, wet bar, spacious bedroom and the best hotel bathroom I have ever seen...seriously. It had a large jacuzzi tub for two, large separate shower (again, big enough for two) and just a lot of space in general.Service was good, valet was quick and responsive and housekeeping brought extra towels within 30 minutes of our original request.My only criticism is the number of college students (I assume from UC Santa Cruz) who were constantly wandering the halls and monopolized the pool and spa area. More than once we went out there and saw college kids drinking beer and being rowdy. The front desk seemed more concerned with keeping them happy than us but oh well, it rained most of the time anyway so we were inside.We have talked about going out to Santa Cruz for another long weekend and if we do, we'll stay at the Hilton Scotts Valley. It's a bit of a drive into Santa Cruz but I think it's a much nicer hotel than the beachy coastal down motor lodges actually in Santa Cruz...but that's just my opinion.Overall, we had a very enjoyable visit and would highly recommend this hotel!
We've both stayed here and had family from out of town stay here. Very nice and the restaurant and bar downstairs is very convenient and pretty yummy. The fireplace is a nice touch for dining atmosphere. My son loved the pool and hot tub. Staff was very helpful the few times we needed assistance.
TripAdvisor Reviews Hilton Santa Cruz / Scotts Valley
Travel Blogs from Santa Cruz
On Saturday 18th we left San Fran and started working our way down the coast. We followed the coastal route and stopped at almost every single beach bay. The quality of the beaches kept getting better the further south we went. It was just one beautiful bay after another and coupled with a gorgeous sunny day, it made for a fantastic drive.
Dan had his eye on a few top surf spots he wanted to check out, with the first being Mavericks at Pillar Point Park. We had to walk around ...
... with many seafood restaurants, beach shops, galleries with nautical themes and scenes. It is not overly developed and seems to retain its village atmosphere. There is a large colony of sea otters in the channel and, there they were, just floating on their backs, calm as could be. There were also the ubiquitous squirrels jumping around on the rocky foreshore. In town, we had a look at the local aquarium. $2 entry fee per person may give you an idea of ...
"Quality : by choice hotels" is their strapline, which I am not sure I understand. The breakfast was of a certain quality, but of the sort which reminded me of the famous school report which read something like, "He sets himself very low standards and consistently fails to live up to them". Oh! Did I mention that there is a Spa pool here? And just outside our room?? I am sure it would be terrific were it not out of order; but one can use ones imagination, ...
... and diving.
Santa Cruz Boardwalk: as where all the other boardwalks are nice walks along the ocean with the beach on one side – this one is one big amusement park with lots of healthy food booths…. Downside: most of it was closed. But we still got a little bit an impression of the west coast or California’s oldest amusement parks from 1907: we had a glimpse at the 1924 ...
... needed a few things. Again, reorganized!!
Spent 1 day and 2 nights here. Would have stayed longer, but there were no openings for the weekend. The first day went to the ocean for an hour or so. Went back to have lunch and after decided I would lay down for a bit and watch the ocean. I fell asleep and didn't wake up until 6ish. Yikes, just in time to eat ...