Wyndham Grand Pittsburgh Downtown
How has this hotel rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Room service
- Wheelchair accessibility
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TravelPod Member ReviewsHotel Hansa Herford
Everything about the stay was great. We were able to check in early which really helped with our agenda. Beautiful Hotel. Had a room with 2 double beds for 4 adults. I felt the room was a little cramped and I am an average sized man. However, the Mattress was like sleeping on a cloud. My room was clean, quiet and had an excellent view. The bed was very comfortable too. The only thing the room did not have was a refrigerator. You cannot beat this hotel for location and view in Pittsburgh. The hotel rooms are clean and well furnished, albeit small. I was surprised at the cost, very affordable.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Hansa Herford
Can see the problems described below...
We got our room throught Priceline, so it was certainly worth the price. We go there real early in the day and still got our room. The rooms were small, but that was the style in 1959 when the place was built. Nice views. The breakfast at the restaurant was OK, and the bacon was cold. The Pub stayed open longer than most hotel places, but was short staffed, as it was real busy.
REAL CLOSE TO PNC PARK, AND THERE WERE LOTS OF CUB FANS THERE.
Also, the Point State Park across the street is a nice big City park.
Great location, but average hotel. Stayed in the towers on an executive level. Nothing special. Nice smallish room, comfy bed. We were out of our room all day and the housecleaning never came. Also, our room had an interesting piece of furniture: a minibar container with no minibar, just a missing back. And the spectacular view of Point Park was spoiled by peeling away window tinting.
All around "0"
As an event manager, this was by far the worst hotel I have ever made a group booking at. Across the board the service was below standard. (with one exception being our meeting planner) Here's the abbreviated list of why Hilton Pittsburgh needs a massive overhaul:
1.security: co-worker's wallet was pickpocketed while riding elevator (no cameras in elevator)...noticed a couple of "wanderers" roaming the building using bathroom on ground floor etc..
2.staff argued in front of guests...argued with guests, etc.
3. valet was $25 per day, yet we never recieved our car in less than 20 minutes time...
4. dirty towel left in my room on arrival.
5. one of my guests had their room given away ( granted I've had all rooms reserved for more than 6 months) and was forced to sleep in a bunk bed in some event room.
7. Room service was never correct...ie:ask for no butter, you get butter...
there's more...but all you need to know is do not waste your money or time on this hotel.
Lovely hotel, but don't get room service
We got a great internet rate for our stay at the Hilton Pittsburgh. We got a king size bed with a great view of Point State Park from the 11th floor. The bathroom was very small and they can do with nicer toilet paper, but the shower pressure is how all hotel showers should be!
Don't bother with room service, it's not worth it. Of course it was way overpriced and the food was just warm both times and only average. And beware, gratuity is added to the bill so don't tip more! Just brave the elements and eat out. Palomino's restaurant is just a block away and the food there is fantastic. 3.5 out of 5
Stayed at the Hilton for 2 nights (Feb 21st/22nd). The hotel has a great location and is within walking distance of all major sights/shopping in the downtown area. The lobby area/hallways etc are in excellent condition. Check in (at 6am) was efficient, and my room was ready! (I had requested this but thought it would'nt happen). Room itself was wonderful, great bed, extremely comfortable, warm,beautiful bathroom. I could'nt fault anything. Did'nt get to use much of the hotel services (gym/restaurants/bar) but they looked great. Check out was a breeze. I'd stay here again at the drop of a hat and heartily recommend this hotel. Furthermore, got a brilliant rate on Hotwire. It does'nt get better than this!!!
A Great Hotel!
Been staying at this hotel for, 3 mos now, on business. Has WiFi, and the rooms are clean, and layed out perfect! Beds are comfortable, towels are clean, ice and vending on each floor, and the rooms have a good climate. I even had ladybugs in my room one day, just a few!
Wonderful location, so much to do in the PIT area, and "The Pub" is a great place to hang out, and have a drink, (A Coors Lt. is $4.50...YIKES!) and late night snack, with the bartender, John, who is such a great host! Great hotel, I have enjoyed my stay, am sad to leave, but am happy to return to warm weather!!!!!!!!
The Pittsburgh Hilton and Towers definitely spoiled us! We stayed in one of the Executive Suites on the top floor of the Towers. The service was impeccable and we felt like we were truly spoiled! The bathrobes were luxurious and the fact that our room had 2 bathrooms was a plus!
We did take advantage of the honorary breakfast and hors d'oeuvres. The continental breakfast had quite a variety, but the hors d'oerves basically consisted of peanuts and chips. All was included in the room rate, unless you wanted to purchase alcohol.
We also ate at the Three Rivers Pub located in the hotel. The food and service were both good. Each staff member, from the front desk to valet parking, went out of his/her way to make our stay pleasant. Everyone was very helpful and couteous.
Finally, you can't beat the location. It was easy to get to--right off the interstate--and we were able to walk everywhere we wanted to go...including Heinz Field. We also visited the Fort Pitt Museum across the street. Other than the fact that our beloved Hokies lost a close game to Pitt, our stay was magical--and I don't suppose we can fault the Hilton for that!!
It started at check-in. Our room was not available until 2 hours after our scheduled check-in time--the front desk told us they could not ask the current occupants to leave as they, by law, have 30 days to vacate the rental property. Once we got into the room we found food under the bed, blood on the toilet paper roll & dispenser, and a ladybug infestation. The hotel did send up a "professor" complete with white lab coat to rectify the unsanitary conditions. The view from our room would have been great but we couldn't enjoy it because the window tint was cracked which made it impossible to get a clear vision of the city. The rooms & especially the bathrooms are dated--we couldn't believe NFL players were actually staying at this substandard establishment. Maid service did not come to our room until 5:00 pm--by this time we had to turn them away as we had just spent the afternoon watching football in the rain & the presence of a stranger in our room was most unwelcome. The Pub was dirty and understaffed. One waitress for the entire place (granted its a small place but that night the fire marshall would have closed it down). The only positive thing about this place is the location.
Grand Elegance at a Modest Price
We booked this hotel for Valentine's weekend. It was exceptional from begining to end. As a AAA and Hilton Honors member, we were upgraded to an exquisite corner room on one of the upper Towers luxury floors. The room had a commanding view of two rivers, Mount Washington, and the Pittsburgh Skyline. The beds were very superior to traditional hotel bedding. The hotel is connected by underground walkway to Pittsburgh's famed Palomino Euro Bistro, so we didn't even have to go out in the cold. Although valet was very backed up, we were greeted within minutes and our car was always brought around promptly. Don't be scared by the age of the hotel, it shines brighter than many newer properties.
We felt like a priceless treasure
I was amazed at the entire stay. There was nothing that this place could improve on. My daughter had an appointment at Children's Hospital and we got this room off of priceline. What a gift! They found out what my daughter was being seen for and they wanted her to feel like a princess. I could not ask for a better service. We were treated with the utmost respect and all our needs were met in an instance. My friend with me lost her purse and we thought maybe we left it at the hotel. Five hours after we checked out we went back to ask them if it had been turned in. Even though it was not turned in they sent two different groups of employees to search the rooms and lounge. Then they came out and helped us search my van once again. Then they would not accept a tip for their help. In a day of ugly things going on, this place offers a retreat. You will love your stay.
TripAdvisor Reviews Hotel Hansa Herford
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