Hilton Palmer House Chicago

Reviews and Rates

TripAdvisor Traveler Rating

3.50

17 East Monroe Street, Box 75845 Chicago, Illinois, United States, 312-726-7500

Check Rates and Availability

Check-In:

mm/dd/yyyy
Check-Out:

mm/dd/yyyy
Adults:

Travel Blogs by Travelers Who Stayed at the Hilton Palmer House Chicago
Chicago

Chicago, Illinois, United States countryvisitor
Back from Chicago

I got back home from Chicago this past Sunday, July 1, but I have been so busy that I have not had time to update on my trip! So anyways...Chicago was amazing!!! The first 2 and a half days, I actually stayed in Buffalo Grove. My mom was having to be there for work, but it was a nice town. I went to a couple of malls in the area and just kinda hung out on my own. But I had fun! One day tho,was very nervewracking. I got on the interstate bc my GPS was telling me how to get to a mall, and it to...

Nashville, Tennessee, United States dragonfly321
I'm so Chi that you thought I was bashful!

Chicago = LOVE
Chicago = HAPPY
Chicago = FREEDOM
Chicago = SHOPPING
Palmer House = AWESOME HOTEL IN THE LOOP
=============================== ===================================

Chicago was awesome, and I got to see my very best friend in the whole world!

Chicago, Illinois, United States duckmonk
Back to Windy City

Once we were back in Chicago I thought it would be OK, once we were like a real single family, snapping at each other, swearing without fear that such a thing would be badly taken. if I showed off a bit (as if I had not throughout the journey) and point to a different, affluent way of life in TinselToy town. When Uncle Sam had me for a V.I.P. guest three short years ago, we (a group of "internationally important" economic journalists) were accommodated in the Palmer House hotel. You can easil...

Chicago, Illinois, United States gogan
Arriving a la O'Hare

Once we arrived we took the Blue train all the way into town and got off a couple blocks from the Palmer House Hotel, at Monroe? The Palmer House was really historic and had an amazing lobby where you could just relax and lounge. The hotel room was huge, we were sharing with Sarah and Lauren to split the hefty price. When we got there, we saw Courtney and her family in the lobby, so we hung out and talked until Sarah arrived. Lauren and us went to get lunch at the Corner Bakery. Since all the...

Chicago, Illinois, United States mton
Field Museum & Wicked

Our first full day in Chicago. We went to breakfast at the Corner Bakery. It was very good. We leisurely ate and then decided to walk through the city and stopped at Buckingham fountains for some pictures and then progressed along the lake shore until we reached the Field Museum. My daughter (12yo) Hannah took most of the pictures because we just got a new dSLR camera and she loves taking pictures. We then spent the day exploring the museum. It was a good day. The museum had lots of natural h...

Chicago, Illinois, United States thecoopers
Arrival Day

We decide to take the train (amtrak) to Chicago instead of driving. The costs was very low compared to paying $4+ a gallon for gas. My 2 daughters (10&12) and my wife all went for an extended Memorial Day weekend in Chicago. The train was on time and I enjoyed not driving but just sitting and relazing even though we got there about an hour later than if we would have driven. The train was actually 20 minutes early arriving in Chicago. We got a cab to our hotel and had no problems checking...

Chicago, Illinois, United States thecoopers
Chicago

Hey, So i arrived in Chicago at about 7pm, so i was very tired and just wanted to go to my hotel room. But when i got there it was a Hilton hotel booked through my travel agent i found that they hadn't booked me in for the night i arrived. So i was very ****** off as you can imagine since everything was paid for so should have been organised. They put my in another hotel for the night and then the next 2 nights i'd be back at the hilton i was supposed to be staying at the first night too. It ...

Chicago, Illinois, United States tonestar
Check Rates!

Historical Traveler Reviews of Hilton Palmer House Chicago

Great location and cost, but small rooms

from A TripAdvisor Member
Spent 5 nights in Chicago last New Years (2002-03) week and chose the Palmer House Hilton because of its location and cost. Paid less than $90 a night via hotels which was great since most hotels jack up the their rates during the holidays.My main gripe was that the rooms were really small, but clean, and the bed was a double which barely fit my girlfriend and I. Make sure you ask for one of the renovated rooms and get a king size bed. I also wish we had a better view of the city, it wasn't really important. If you want good view go on top of the Sears Tower or Hancock Center.Another stupid rule they have is that the pool, spa, and workout facilities are only available to Hilton HHonors Members--which I am one. But since I booked the room through a third party (i.e. hotels.com) they said I wasn't allowed to enter. To their credit though, I told them "I didn't know" and they were nice enough to make an exception for me.The building itself is beautiful. The lobby has a nice classy feel to it. During New Years there were at least three parties going on among their different ballrooms.Anyway, the main reason why I chose this location was because of, well, its location. And that did not disappoint. The hotel itself has 3 ways to exit on 3 sides of its building that puts you on either State, Monroe, or Wabash St. Which is great because it makes everything easily accesible to everything you need--public transportation, theatres, food, dining, drugstores, and even--during the winter times--an outdoor ice-skating rink. So if location and cost are most important to you than you'll enjoy this hotel.

Wonderful experience

from A TripAdvisor Member
We had booked our room months in advance for smoking, but then I quit recently and not only were they able to switch us to a non-smoking room, they also allowed us to check in early when we arrived four hours prior to check in time. The bed was the most comfortable bed and the service was great. Definately would stay again.

Nice building, staff not so great

from A TripAdvisor Member
I stayed here in early June. When I checked in at 8:30pm I was told that they had no standard rooms left and so would have to put me in a parlor room on a rollaway bed. The lady even tried to tell me that I would LOVE the bed. I didn't. For a start, there was no pillow on it and it tookhousekeeping 40 mins (!!) to produce a pillow (they first came with another bed...). The bed itself was incredibly small - I'm not tall, yet my feet stuck out the end. Even though I was told at check in that I could move rooms at any time the next day (like at 8am if I so desired), it wasn't until noon that they would let me move. Problems continued on the day I checked out when there were two minibar charges on my statement--even though I didn't have a key to it and so hadn't opened the door let aloneconsumed anything! Spoke to three separate people at front desk about it and while they eventually removed one of the charges they made me pay the $10 for the second.

Theis hotel cancelled a confirmed reservation

from A TripAdvisor Member
My plane was delayed by over four hours, getting me into O'Hare at 3:30 AM. When I called the Hilton number to check on my reservation, which I had made earlier and confirmed with a credit card, the Hilton clerk told me that the Palmer House had cancelled my reservation because I was late, and had charged my card for failing to show up. This happens to violate basic innkeeper's law. So I cannot speak to the quality of the hotel -- the rooms look nice in the pictures, but I have nothing good to say about its management.

Wonderful city & hotel

from Christine132
Stayed here overnight before catching Amtrak train to San Francisco. The hotel is in a beautiful building with very comfortable rooms, helpful staff and well located. Chicago was definitely one of the highlights of our US trip. Stunning architecture & great weather. Would love to spend more time there.

Lovely Hotel

from A TripAdvisor Member
The Palmer House Hilton is a lovely hotel in which I might stay in again. I have stayed there the past 2 Thanksgiving Day weekends with a tour group. The first year our rooms were absolutely lovely and very roomy. We bragged to friends who went for the first time the second year. However, this time the rooms were very disappointing. Very small. Not even double beds--more like 3/4 beds. It took some of the glamour and excitement away. I won't brag about it again.

Great Hotel and Conveniently Located

from A TripAdvisor Member
I went with a very large group, and they went out of their way to accomodate us. Everyone in the staff was extremely friendly. The hotel is in a convenient location, it is within walking distance to shopping, restaurants, tourist attractions, and clubs. I highly recommend staying at this fine hotel!

Loved our stay at the Palmer House

from A TripAdvisor Member
My wife and I have stayed at the Palmer House every December since 1995. We travel to Chicago to attend a music convention, as well as celebrate my wife's birthday. EVERYONE at the hotel has ALWAYS been wonderfully kind and friendly to us. The rooms are always great, and the food and service is excellent. We feel as if we are always treated like very special and valued customers. We would never consider staying anywhere but the Palmer House when in Chicago. An extra plus is the way the hotel's Grand Lobby is always so beautifully decorated for the Holiday Season. The Front Desk management and workers are always so courteous and caring. A GREAT place to stay!

Pitiful Treatment

from TrayOrlando_Florida
I stayed at the hotel while attending a conference. Because it was a conference stay we were required to put up a deposit. Upon checking out, I was promised that the deposit refund would be processed at the end of the day. That was 8/16. Today is 9/30 and I still do not have the refund. After more than a dozen telephone calls to the hotel, I have been told by everyone that it is someone else's fault and that the check is "in the mail". According to the staff, it was evidently processed on 9/18 but must have been lost by the mailroom.

Good grief, the entire visit was like this. I ate at the hotel restaurant for one meal and had to wait 47 minutes for change! During a second meal, my colleagues and I waited for 35 minutes just to get glasses of water and our order taken.

I spoke with a manager who offered a complimentary room to me for a future stay. My experience has been so awful with this horrible hotel that I would rather sleep on the street than go through this mess again.

My recommendation to anyone considering visiting Chicago is stay as far away from this poor excuse for a hotel as you can.

Really enjoyed our stay

from A TripAdvisor Member
We just returned from overnight at the Palmer House. Booked it via Priceline @ $65. I had read several unfavorable reviews, so I was careful to ask for renovated room with king, queen or 2 double beds. Not a problem, they had already assigned us a room with double beds. We were able to check in at 10a.m and had a very nice room. I was pleased to have china coffee cups and real wine glasses in the room. The free trolley stops across the State St. entrance, so we could access free trolleys for much of our sightseeing. The staff was courteous and the location was good for the theater and for sightseeing.I would certainly recommend staying here, especially at our great price!

Check Rates!

Check Rates and Availability

Check-In:

mm/dd/yyyy
Check-Out:

mm/dd/yyyy
Adults:
Click here for best prices for Hilton Palmer House

Travel Research

Adults:
Check-In:

mm/dd/yyyy
Check-Out:

mm/dd/yyyy

Click each "Check Rates" button to view the sites you selected.

You have checked  of  sites

    Africa | Asia | Australasia | Europe | Middle East | North America | South America | Central America | Caribbean

    Copyright © 1997 - 2009 TravelPod.com, a proud founder of travel blogs on the web. All Rights Reserved.