Hilton Palacio del Rio

Address: 200 South Alamo Street, San Antonio, Texas, 78205, United States | 4 star hotel
 
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Location

This 4 star hotel, located in the Downtown/Riverwalk area of San Antonio, is near River Walk, The River Walk, Rio San Antonio Cruises, and La Villita.
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Description

   

Historical Traveler Reviews Hilton Palacio del Rio San Antonio

Unbelievably GREAT Service

from

I am a Hilton Diamond Member. Upon check-in, the front desk notified me that I was in room 2110 through 2112 (don't really remember the exact numbers). I thought that was odd and didn't really question it. I just figured they upgraded me to something nice. When I went to my room I found a formal dining room with a private balcony, a formal living room with a private balcony, a full-sized (6 ft. long) wet bar, a bedroom with a private balcony, and two baths. All this for $120. We're talking Louis XIV decor with crystal chandeliers and 3 private balconies with furniture. I can only sing this hotel's praises. I would probably be very disappointed to go back and get a regular room. Parking is pretty far from the hotel. I did valet and had to wait a long time to get my car the next day (15 minutes or so). Excellent location right on the Riverwalk. If you can get a good rate, this is a fine hotel for business or a long weekend getaway. I would not pay their regular rates $170+. Parking is $20+ per night.

Keep an eye on your stuff

from

I was there for a week or so... I agree with everything said here about the quality of the hotel... the place looks like it hasn't been touched since the 60's. the pillows suck, parking sucks, the walls smell aweful and their restaurants are hard to find.

I forgot some nice clothes in the closet and when I called back the next day, they were unable to track my stuff back... They simply said, sorry we don't have your dress shirts here, have a nice day... (totally unacceptable)...

Go to the marriot across the street and spend the extra 20 bucks.

Will choose another hotel next time.

from

The hotel is in a nice location. A few things to watch would be: Area is a little noisy. Make sure you get valet parking ($ 27 dollars a day) self park is ($14) the lot is a block away, after a long day it is long. Hotel was smelly kind of musky. There were actually pubic hairs all over the bathroom. OHH and bring a pilow from home, theirs were miserable. I would have complained, but I am a softy. Lesson learned.

Alright, but needs updating

from

My family & I had a recent Friday-Saturday night stay. I've stayed in San Antonio many times, but this was only the 2nd time I stayed in the riverwalk area (stayed at the Marriott River-center on business before). On arrival parking was somewhat disorganized as there were cars all over the place (I suppose that is to be expected on a Friday evening). The front desk was friendly enough and quickly got us checked in. Once at our room I discovered that the furnishings were obviously showing some wear and the walls and carpet needed to be updated. There was a smell present that seemed to be similar to mildew. On the bright side, the location was nice and the service (we received extra towels quickly) was good. All-in-all the place was OK but somewhat less than I expected for a $100+ hotel room. I suppose that you do pay a premium for location, but it would be nice if this hotel would update their rooms to draw repeat customers.

Great Service, Great Location, Helpful Staff

from

We planned a girls-only vacation and we stayed at the Hilton Palacio del Rio. Althought it is an older hotel, the rooms were pretty and clean, and the lobby was beautiful. What we were most impressed by was the service--when we called for towels, they were knocking on our door in five minutes! Everything is in walking-distance and we had a great time. The staff was also very helpful with directions to attractions.

Stay here for great service, the friendly staff, and good price!

Great Stay, but needs the little things!

from

My husband and I went to San Antonio for 4 days and stayed at the Placio del Rio on the Riverwalk. The service was excellent! I would definately recommend you valet park daily ($27 per day), but it is well worth it! If you self park it's $14 per day and it's across the street! The only part I was disappointed were the little things such as linens, etc. For the price point of this hotel, you would expect superior sheets, towels, etc. Our mattress was standard and the pillows were awful. The decor wasn't bad, but it could use some 'umph!' The hotel really needs to invest in updating it's pool area. It's very small and outdated. Other than that, I would stay here again. If you are planning a trip to the Riverwalk, this hotel is in the heart of the action! As far as service, they exceed my expectations! Bravo!

Great stay at the Hilton Placio del Rio

from

My girlfriend and I had a 1 night stay at the Hilton on 5/3/03 and were very happy with our choice. The location was great. You could literally step out of the hotel onto the Riverwalk and we were only 2 blocks from the Alamo and Rivercenter Mall. We were within walking distance from everything... just bring some comfortable shoes. We never had to get back into the car until it was time to check out. Also, our king size bed that was very comfortable. We got a great night's sleep. I also highly recommend the valet parking even though it's $27 a day. Only a couple of drawbacks... The room was nice but could have had a few more amenities. Also, while each room has it's own balcony, the view from our room wasn't very impressive. Our room was on the opposite side of the hotel that faced the Riverwalk so all we saw was the Alamodome. Also, the pool and jacuzzi looked much bigger in the pictures than they actually were.

Can't sleep there,sirens pass all night

from

fire dept down the street, cops and fire trucks pass by all night with sirens on. parking is 3 blocks off site.

Stay away from this dump!

from

For the price this place is substandard and the employees are surly and slow. The rooms are outdated with ugly dark furniture and the halls smell funny. The fintess center is small and there was actually a line of three other people to use the treadmill. I couldn't get out of there soon enough. What a horrible stay.

A great weekend getaway

from

Our first visit to San Antonio was very enjoyable.We were looking for a romantic weekend to celebrate our anniversary. I read reviews and picked the Hilton Palacio del Rio. ( Mostly due to its location.) It is right in the heart of the RiverWalk. We got a reasonable rate and a free upgrade to a riverview room with our Hilton Honors card. The hotel was much nicer than I was expecting since it is an older hotel. The lobby is beautiful, the room was great with an excellent view of all the action down on the river. The staff was friendly and accomodating. We ate 2x at the Ibiza grill in the hotel and it was excellent. The Sports bar had a laid back atmosphere and the guitarist in the evening was very good. I would recommend this hotel to anyone. We also ate at the Zuni Grill farther north on the RiverWalk and had the most delicious Wild Mushroom Ravioli with a very different Bleu Cheese Slaw (warm). Our Anniversary dinner was at the Little Rhein Steak House where we sat on the patio overlooking the river and it was positively romantic. The food was excellent and they even provided us with complimentary champagne. If you go to San Antonio be sure to go to the Mexican market. It is full of color and fun. The only place I have ever been that I could buy a hand-beaded barrett and a $2 beer from the same vendor. I can't wait until my next visit to San Antonio. We had a great trip!

TripAdvisor Reviews Hilton Palacio del Rio San Antonio

4.00 of 5 stars Excellent
 

Travel Blogs from San Antonio

Caverns

A travel blog entry by bounderbulletin on Feb 02, 2015

10 photos

... over 230 feet and deepest part of the caverns opened for tours goes 180 feet below the surface. We took the Discovery Tour, a three-quarter mile long and follows steep switchbacks that take you deep into the caverns. The last part of the tour, going out of the cavern, is so steep, even the younger visitors were huffing and puffing. The different sections of the ...

Mexican n German Heritage

A travel blog entry by cth-road on Jan 29, 2015

3 comments, 38 photos

... First, the O. Henry House orginally built by German immigrant. Second, the Guenther House, the home a German mill owner. Third, Steves Homestead, the home of another wealthy German immigrant. And finally, King William Street named after Kaiser Wilhelm. Most old houses in that neighborhood were built by German immigrants of the 19th century. Check the pics and you will see why German influence is visible. The villas are built of stone instead of wood as commonly used in the ...

Lone Star Food

A travel blog entry by cth-road on Jan 29, 2015

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For breakfast at the motel I could select from donuts, muffins, waffels, and
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could make them yourself (see photo).

Now for lunch and dinner you can choose between Mexican or Texas BBQ. Mexican
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And inbetween? ...

Two Wheeling in the Hill Country

A travel blog entry by bill_and_dessa on Dec 01, 2014

12 photos

... been there. It is very well done with nice grounds and if you like old guns...this is the place for you (once again Bill liked it a little more than I did).

We took advantage of the San Antonio Museum of Art during their free hours (which is definitely worth a visit), wandered the Japanese Tea Garden (which was basically closed for the winter), and took some more free country-dance lessons. Bill’s getting better but ...

San Antonio...home of The Alamo!

A travel blog entry by paulandginny on Jan 28, 2014

1 comment, 8 photos

... water line and use our fresh water tank, and we put the heat onto the holding tanks, which we left on when we drove. Had a long day driving to Fort Stockton where we stayed at a KOA. We drove about 520 kms. It was cold to start with, then warmed up a bit. The scenery was semi desert, lots of mesquite trees, some bearing clumps of mistletoe. We saw a lot of badlands scenery, with some butte mounds, pecan and walnut farms, and vineyards. After a night's sleep we drove 550 kms ...

Traveler Photos Hilton Palacio del Rio San Antonio

Yum Margherita
San Antonio, United States
Yum Margherita
San Antonio, United States