Hilton Palacio del Rio

200 South Alamo Street, San Antonio, Texas, 78205, United States | 4 star hotel
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Location

This 4 star hotel, located in the Downtown/Riverwalk area of San Antonio, is near River Walk, The River Walk, Rio San Antonio Cruises, and La Villita.
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    Historical Traveler Reviews Hilton Palacio del Rio San Antonio

    Unbelievably GREAT Service

    from

    I am a Hilton Diamond Member. Upon check-in, the front desk notified me that I was in room 2110 through 2112 (don't really remember the exact numbers). I thought that was odd and didn't really question it. I just figured they upgraded me to something nice. When I went to my room I found a formal dining room with a private balcony, a formal living room with a private balcony, a full-sized (6 ft. long) wet bar, a bedroom with a private balcony, and two baths. All this for $120. We're talking Louis XIV decor with crystal chandeliers and 3 private balconies with furniture. I can only sing this hotel's praises. I would probably be very disappointed to go back and get a regular room. Parking is pretty far from the hotel. I did valet and had to wait a long time to get my car the next day (15 minutes or so). Excellent location right on the Riverwalk. If you can get a good rate, this is a fine hotel for business or a long weekend getaway. I would not pay their regular rates $170+. Parking is $20+ per night.

    Keep an eye on your stuff

    from

    I was there for a week or so... I agree with everything said here about the quality of the hotel... the place looks like it hasn't been touched since the 60's. the pillows suck, parking sucks, the walls smell aweful and their restaurants are hard to find.

    I forgot some nice clothes in the closet and when I called back the next day, they were unable to track my stuff back... They simply said, sorry we don't have your dress shirts here, have a nice day... (totally unacceptable)...

    Go to the marriot across the street and spend the extra 20 bucks.

    Will choose another hotel next time.

    from

    The hotel is in a nice location. A few things to watch would be: Area is a little noisy. Make sure you get valet parking ($ 27 dollars a day) self park is ($14) the lot is a block away, after a long day it is long. Hotel was smelly kind of musky. There were actually pubic hairs all over the bathroom. OHH and bring a pilow from home, theirs were miserable. I would have complained, but I am a softy. Lesson learned.

    Alright, but needs updating

    from

    My family & I had a recent Friday-Saturday night stay. I've stayed in San Antonio many times, but this was only the 2nd time I stayed in the riverwalk area (stayed at the Marriott River-center on business before). On arrival parking was somewhat disorganized as there were cars all over the place (I suppose that is to be expected on a Friday evening). The front desk was friendly enough and quickly got us checked in. Once at our room I discovered that the furnishings were obviously showing some wear and the walls and carpet needed to be updated. There was a smell present that seemed to be similar to mildew. On the bright side, the location was nice and the service (we received extra towels quickly) was good. All-in-all the place was OK but somewhat less than I expected for a $100+ hotel room. I suppose that you do pay a premium for location, but it would be nice if this hotel would update their rooms to draw repeat customers.

    Great Service, Great Location, Helpful Staff

    from

    We planned a girls-only vacation and we stayed at the Hilton Palacio del Rio. Althought it is an older hotel, the rooms were pretty and clean, and the lobby was beautiful. What we were most impressed by was the service--when we called for towels, they were knocking on our door in five minutes! Everything is in walking-distance and we had a great time. The staff was also very helpful with directions to attractions.

    Stay here for great service, the friendly staff, and good price!

    Great Stay, but needs the little things!

    from

    My husband and I went to San Antonio for 4 days and stayed at the Placio del Rio on the Riverwalk. The service was excellent! I would definately recommend you valet park daily ($27 per day), but it is well worth it! If you self park it's $14 per day and it's across the street! The only part I was disappointed were the little things such as linens, etc. For the price point of this hotel, you would expect superior sheets, towels, etc. Our mattress was standard and the pillows were awful. The decor wasn't bad, but it could use some 'umph!' The hotel really needs to invest in updating it's pool area. It's very small and outdated. Other than that, I would stay here again. If you are planning a trip to the Riverwalk, this hotel is in the heart of the action! As far as service, they exceed my expectations! Bravo!

    Great stay at the Hilton Placio del Rio

    from

    My girlfriend and I had a 1 night stay at the Hilton on 5/3/03 and were very happy with our choice. The location was great. You could literally step out of the hotel onto the Riverwalk and we were only 2 blocks from the Alamo and Rivercenter Mall. We were within walking distance from everything... just bring some comfortable shoes. We never had to get back into the car until it was time to check out. Also, our king size bed that was very comfortable. We got a great night's sleep. I also highly recommend the valet parking even though it's $27 a day. Only a couple of drawbacks... The room was nice but could have had a few more amenities. Also, while each room has it's own balcony, the view from our room wasn't very impressive. Our room was on the opposite side of the hotel that faced the Riverwalk so all we saw was the Alamodome. Also, the pool and jacuzzi looked much bigger in the pictures than they actually were.

    Can't sleep there,sirens pass all night

    from

    fire dept down the street, cops and fire trucks pass by all night with sirens on. parking is 3 blocks off site.

    Stay away from this dump!

    from

    For the price this place is substandard and the employees are surly and slow. The rooms are outdated with ugly dark furniture and the halls smell funny. The fintess center is small and there was actually a line of three other people to use the treadmill. I couldn't get out of there soon enough. What a horrible stay.

    A great weekend getaway

    from

    Our first visit to San Antonio was very enjoyable.We were looking for a romantic weekend to celebrate our anniversary. I read reviews and picked the Hilton Palacio del Rio. ( Mostly due to its location.) It is right in the heart of the RiverWalk. We got a reasonable rate and a free upgrade to a riverview room with our Hilton Honors card. The hotel was much nicer than I was expecting since it is an older hotel. The lobby is beautiful, the room was great with an excellent view of all the action down on the river. The staff was friendly and accomodating. We ate 2x at the Ibiza grill in the hotel and it was excellent. The Sports bar had a laid back atmosphere and the guitarist in the evening was very good. I would recommend this hotel to anyone. We also ate at the Zuni Grill farther north on the RiverWalk and had the most delicious Wild Mushroom Ravioli with a very different Bleu Cheese Slaw (warm). Our Anniversary dinner was at the Little Rhein Steak House where we sat on the patio overlooking the river and it was positively romantic. The food was excellent and they even provided us with complimentary champagne. If you go to San Antonio be sure to go to the Mexican market. It is full of color and fun. The only place I have ever been that I could buy a hand-beaded barrett and a $2 beer from the same vendor. I can't wait until my next visit to San Antonio. We had a great trip!

    TripAdvisor Reviews Hilton Palacio del Rio San Antonio

    4.00 of 5 stars Excellent
     

    Travel Blogs from San Antonio

    RiverWalk

    A travel blog entry by minidi on Sep 28, 2014

    OMGoodness, I just spent foreVer blogging about my day and when I went to find a picture to add, it all disappeared, I'm so tired there is no way I can retype or remember what I wrote. Uggg, here are the key words - Long drive LA truckers honk Texas ...

    San Antonio

    A travel blog entry by analegge on Sep 26, 2014

    7 photos

    Caught the Red Hop on Hop off bus late morning. Sat on the top deck for a good view but apart from the city centre and nearby to it there is very little of interest. It does give you an overview of the city though which allows you to then know where to go back to. Which we did. We got off at stop 7 and walked back via the River a Walk to the Central Market. A vast Mexican ...

    San Antonio

    A travel blog entry by lolly81 on Sep 26, 2014

    10 photos

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    Onward East

    A travel blog entry by jcopsey on Jul 02, 2014

    6 photos

    ... when the chain restaurant we ate in had a cop on duty full time policing the parking lot. Oh well, I knew this was going to be an adventure and this just helped add a little color!

    Our pictures today include windmills, a mountain that looks like a boob and an alleged “scenic view”. You be the judge. Oh, and us, just in case we changed from yesterday. :o)

    Onward to Gulfport, MS.
    ...

    The Alamo

    A travel blog entry by dryreacher on Aug 29, 2013

    4 photos

    ... would happen elsewhere if they tried to rise up against mexico. Unfortunately, it had the opposite effect. Shortly after, Sam Houston (of "houston, we have a problem" fame) led a surprise attack on santa anna as he continued east in a battle near the present day city of houston (the 4th biggest us city). He won and texas declared independence and became its own country for 40 or so years with sam houston being the first president. 40 years on ...

    Traveler Photos Hilton Palacio del Rio San Antonio

    Yum Margherita
    San Antonio, United States
    Yum Margherita
    San Antonio, United States