Hilton London Olympia

Address: 380 Kensington High Street, London, England, W14 8NL, United Kingdom | 4 star hotel
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This 4 star hotel, located in the Hammersmith area of London, is near Leighton House Museum and Art Gallery, Linley Sambourne House, Holland Park Opera, and Urban Outfitters.
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          • Restaurant
          • Bar/lounge
          • Fitness/Health center


          • Adjoining Rooms
          • Wheelchair accessibility
          • Pets allowed


          • Suites


          • Room service
          • Business Services

          TravelPod Member ReviewsHilton London Olympia

          Reviewed by frankenichols

          Good hotel

          Reviewed Sep 25, 2012
          by (19 reviews) White Plains, NY , United States Flag of United States

          We got this hotel priceline.com so we got a really good deal. It is like a lot of higher priced hotels -- everything is extra -- from Wifi to breakfast. It is, however, very comfortable. We dined in the restaurant one night and the food was good. It's a little bit of a walk from the Kensington High Street Underground station, but there are lot's of nice dining in the area.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews Hilton London Olympia

          Very disappointing


          I stayed at this hotel for three nights on business (at Olympia). I booked it because it is a short walk to Olympia and as a 4 star hotel thought it should be good. Unfortunately, my stay did not get off to a good start. The first room I was allocated was on the third floor and from the elevator I had to lug my very heavy suitcase and several bags up several steps to get to it. I was not warned about the stairs when I checked in, nor did they offer to get me a porter to help with all my bags. When I got to the room the key card did not work so I had to go back down the stairs and the elevator (the doors closed so fast they caught my knee and I spent the rest of my stay nursing a bruise). Reception didn't understand my problem with the stairs and there was still no offer of help from a porter but they did give me another room on the seventh floor with no stairs but which turned out to be quite small and extremely hot. I put the air conditioning on full blast but it just got hotter. When I rang to find out what the situation was I was told that the air conditioning had not been switched on and the system was still providing heat!! They suggested turning off the fans and opening the window. I had problems opening the window but they were quick to send someone to help. After 20 minutes the room was still unbearably hot, so I asked to be moved to another room. This was better, but still the windows had to be kept open all night which meant the room was pretty noisy. Anyone taller than me (I'm 5' 7") would have struggled with the shower - the ceiling was just an inch above my head.

          Overall this hotel was a great disappointment to me - I really expected more from a 4 star hotel. The room was clean, the food was good, the staff were helpful and polite but I would not choose to stay here again, except for its convenient location to Olympia. I just hope I can find somewhere better for my business trip there next year.

          Great value - will stay here again!


          Visited London for a mix of business and pleasure - very happy with the Olympia on both accounts. Best aspects: great room rate (ask for the B&B rate), excellent breakfast, wondeful staff. Only negative: distance to the tube station. However, there is a bus line at the door, and the staff is very accomodating about hailing taxis. I paid about $15 each morning to taxi to my business meeting in NottingHill and took the tube back which I found enjoyable. The neighborhood is quiet with some good eating establishments within a block or two. Will definitely stay here again.

          Won't stay here again


          I styed here for my birthday and I have to say that the room I stayed in was gorgeous.The problem I had was that the cleaning staff threw away my toothbrush, even though it was obvious we were still staying there as all my clothes were in the wardrobe?!? I spoke to the manager who gave me a replacement toothbrush from their shop.But then I found they also went through my bags and stole some stuff that was right at the bottom of my bag!That was the last time I will ever stay there, I would think that the stuff would just want to get the job and go home, but obviously they have time to go through your bags and take your belongings.

          Great :)


          I've just returned from a very enjoybale stay at this hotel. We got a great deal and found the hotel to be in a perfect lcation, the bar and restaurant beautiful with great food and very pleasant staff. Our only complaint was ith the elevated shower. I am of average height but struggled to even get my hair wet!! How they didn't uncover this poblem when planning the bathrooms I'll never understand!!

          You Get What You Pay For


          I was astounded to find a 63.95 GBP rate for my stay from 03 July to 10 July 2004. As the saying goes, you get what you pay for. I did not pay much (relative to what paying another 50-70 pounds would buy) but even so, I had a reasonable place to stay with friendly staff and incredible full English breakfasts (free).

          Here's what I didn't like:

          #1 I booked a single twin room. I couldn't believe that there were actually rooms with simply one twin bed, a desk, a tv and one of those annoying mini-bars that charges you if you move the stuff around. The room was smaller than my college dorm room but it did have its own bathroom.

          #2 The hotel does not have central air conditioning. While the Hilton literature states that it exists, one finds out that it's really just an "air cooling system." Doesn't help when it's in the high 70s Fahrenheit (sorry can't do the Celsisus conversion off the top of my head).

          What I liked:

          #1 Courteous staff that tries its best to be helpful. Received some special assistance when the business office computer went down.

          #2 The breakfasts are incredible. I could have lounged there all morning had it not been for the sights I needed to see.

          #3 Relatively close to a tube stop although the Olympia station is less frequently served on weekends and after hours. However, I never had a problem getting back from theatre.

          #4 Reasonable location on Kensington High Street. A bit removed from the main action, but easily walkable to the main drag and supermarket to get cheaper eats and drinks.

          If you're looking at staying here, evaluate your priorities. Major comfort seekers are not likely to be happy here, but if you're just looking for a friendly, clean place to stay near public transportation, this could be the ticket.

          Very Pleasant Stay


          We stayed at the Olympia over a December weekend and thought the hotel and its locationwere just fine for a London vacation. The room was large with a King Size bed and although it faced High street, the noise after 10 PM was not a major factor. The #9 Bus stops 50ft from the hotel and it's a straight run to Harrods, Picadilly, Trafalgar and Aldwych. There are 3 other bus froutes that pass by the hotel. Great neighborhood and convenient to Paddington on a taxi for 8 GBP for the Heathrow Express. Highly recommend it and would definitely stay at hotel again.



          My Boyfriend whisked me off to the olympia as a suprise. We arrived there late on a Saturday evening. We parked the car in the car park provided, but soon moved it onto the road when we found out that the fee would have been 27, which I know isnt a large sum of money, but the spaces outside are free. We cheaked in with no problems, the reception area is bright and clean, and the staff are friendly. We went to our room, to out our bags away, and I was dissapointed. The rooms was small, dingy and basic. We had just paid 120 for the night, and whilst I wasnt expecting a pent house apartment, I was expecting a few luxuries, like more than one towel, etc. We made our way to the bar, which was lovely, very modern, playing music, and a comfortable atmosphere. In the evening we made our way back to the room, and My boyfriend tried to open the minibar, but it was locked, but because he had pulled the door, and dislodged some bottles, we were charged for 3 drinks, which were not cheap (this was refunded). In the morning we woke up late due to the fact that there was no natural light coming into the room, it was pitch black, we made our way down to breakfast, where we were greated by a huge selection of food, from Fruit to a full english. We were offered tea, coffee and toast which was bought to us.

          Breakfast was very pleasant. i enjoyed my stay at The Hilton, but the rooms could be improved.

          Decent hotel but a fair distance from central London.


          Stayed here as part of an Insight tour in June 2003. The Hilton Olympia is quite far from central London but there is a convenient tube stop less than 5 minutes from the hotel. However, this stop, which is on the green line, is only serviced every 30 minutes, and it stops running late at night. As well, to take the tube into Soho for instance to watch a show would take about 30 minutes, and that's assuming no waiting for the tube to come. The hotel itself is modern and comes with amenities such as mini-bar, coffee maker, safe, and hair dryer. The bathtub was very elevated and anyone 6 feet tall and over standing to take a shower would have to hunch forward as their head would touch the ceiling!

          Good hotel, would stay again


          Stayed 3 nights, Is a nice hotel. Room was pretty basic and very hot when we arrived, but you don't go to London to sit in your hotel room all day. Nearest main tube station, (Kensington High Street) is a good 15-20 min walk which did get annoying after a while, but there are all sorts of shops and restaurants along the way. Only two problems; bathtub was clogged with something, so every time you had a shower, you ended up standing in 10" of water. And I had called to pre-arrange an early check in with no problems, but when we got there with all our bags, they wouldn't let us check in until 2 p.m, which was annoying. Other than that the staff were friendly and helpful. Breakfast was great. As Kensington High Street is VERY busy, you may want to ask for a room not facing onto the street, although you will have no view out your window, you will probably sleep better is noise bothers you.

          Great Location


          Despite misgivings after reading other reviews I found this hotel to be in an excellent location with quite a few restaurants in the local vicinity (about a 10 to 15 minute walk maximum). A variety of Italian, the famous Sticky Fingers is a 5 minute walk, and some delightful cafe bars. The hotel stands on a very busy road but I cannot comment on the rooms at the front as we were located at the back so at least giving us a good night's sleep although a view of the hotel's generator was a delight. The room was spacious although a warning to anyone who is over 5ft 5 inches, you cannot stand upright in the show as there is such a low ceiling but I don't know if that applies to every room, luckily we are only little people so had no problems! The staff were welcoming and attentive. There are bus stops right outside the hotel. The 9 and 10 buses take you into Knightsbridge and beyond. The fares are only 1 no matter how far you go. They run every couple of minutes.We have stayed in this area before and would certainly recommend anyone to stay at this hotel. We did get a bargain rate at the time though 67.90 per night b & b. when other people seem to be paying 120 per night. A little tip, if you are staying at this hotel and are arriving at Euston Station, jump the 10 bus going towards Hammersmith, the stop is right outside the station. The cost is a mere 1 each single. Just look out for the Commonwealth Institute on the right hand side and get off at the next stop. The Hilton is across the road from the bus stop. Same again going home, catch the bus outside the hotel going towards King's Cross and the bus stops right outside Euston. We did get a taxi from the station when we arrived as we were in a bit of a rush. The cost - 15A warning to other people, the buses can do just the same job in the same time as it takes for a taxi to get there and you get to see the sights as well. Can't be bad. Hope this review helps.

          TripAdvisor Reviews Hilton London Olympia

          3.50 of 5 stars Very Good

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